I was recently asked about my experience and I figured I should write a long overdue review.
I had Exteriors Plus restore our home at the time after a 2012 hail storm. They were referred to me by a relative and they have been nothing but an exceptional bunch to work with.
I received a warm phone call, offering to come out to my property and inspect our home without any obligation. At no time did I feel any type of sales pitch or pressure. After about an hour inspection, I was informed that there was some damage, but it would be a 50/50 chance of getting a full replacement, but suggested there was no real reason not to try. They educated me about being in an area classified as a catastrophic zone due to the storm, and that regardless if I made an inquiry or not, that my rates could potentially rise. So I made the claim and my insurance company set an appointment with me on a weekday during my work hours. I had a choice of rescheduling my appointment with the adjuster to my convenience, or keep my time and have Exteriors Plus represent me. I chose the latter.
My Project Manager Quy at Exteriors Plus just had me sign an authorization form that allowed them to represent my home on my behalf.
Upon the inspection with my insurance adjuster and Quy, I was given a scope of work proposal by my insurer, and my Project Manager felt that there was a big discrepancy with what was offered, and what needed to be done. After a few weeks of negotiation, I went from a half roof replacement, to a full roof replacement and vinyl siding to go with.
The experience has been painless and the workmanship you can tell they go above and beyond.
Thank You Exteriors Plus and highly recommended to anyone! read more