I would like to commend the staff at ExteriorPros. My whole experience with ExteriorPros was fantastic. I met with the president of the company Roland and was impressed with his many years in the business, expertise, and his pleasant and reassuring personality. The price that he quoted was reasonable and the warranty was fantastic. Office manager Ashley's roofing and home design experience was evident as she helped me choose the color of the shingles. Her computer skills were impressive as she showed me remotely on my computer how my house would look with various color shingles. She also advised me of all of the home improvement services the company provides. She was always pleasant, and willing to help me by answering all of my questions and by sending me paper work that I requested in a timely manner.
I appreciated meeting with Tom the project manager. He was quite reassuring that the roof and gutter replacement project would be completed in a timely manner using highly qualified workers, my property would be protected and that the laborers would clean up at the end of the project. I was not disappointed. They did a great job, worked hard and took care to maintain a safe environment around the work site.
I really appreciated job site supervisor Steve's presence during the roof installation process. His impeccable knowledge of the whole roof replacement/installation process helped reduce all anticipatory anxiety that I had the day of the installation process. On the day of the roof and gutter replacement, he was readily availble for answering questions and accommodating any concerns that I had throughout the day. He maintained throughout the day that the products that were used were of the highest quality and made to last for a long time. He was always professional, courteous, understanding and accommodating. read more