Albeit it was thru insurance; I waited over an hour stuck in the mud only to receive a call telling…read moreme they didn't have a wrench to pull me out and I'd have to get another company.

Great service from this company! On my way to a wedding I…read moregot a totally flat tire and couldn't drive anymore. Called them up and he squeezed me in quickly. I will call them again when needed

if i could leave 0 stars i would. do not use this fraudulent…read morecompany. we paid them to change our alternator which they did not do properly. therefore i had to have my vehicle towed to a dealership to pay more money to be repaired! ive called them multiple times for a refund and i have sent them an invoice from the dealership proving they did not install it properly. im still without a refund!! and all they keep saying is we installed the alternator. do yourself a favor and go somewhere else!

I recently needed roadside assistance around 9 PM, and this was the first company I called. They…read moreinitially told me it would take 40 minutes to an hour, which seemed like a long wait, but after calling a few other places with even longer wait times, I decided to stick with them. I'm glad I did! The service technician arrived within 30 to 40 minutes, earlier than expected, and got the job done quickly and efficiently. The only thing that felt a bit odd was being asked to pay before the service was completed. I declined and had no issues paying afterward, but I feel that might be confusing or uncomfortable for some customers. Also, they don't automatically send you a receipt--you'll need to call and request one. Overall, the service was reliable and fast, but I'd recommend improving the payment process and making receipts more accessible.

Showed up within 20 minutes. The driver was very professional and helpful. Pricing is upfront and…read morevery fair

This company was selected by my roadside assistance provider. The text message warned it would take…read moreabout 2 hours for him to arrive and it was correct. The guy who arrived did say he'd been pretty busy that day too. He was really polite and professional. He was friendly and did everything he could to get my super dead battery functioning. He provided steps to take after he left and made sure I understood what he telling me so that I didn't wind up stranded again. I'd recommend and use them again!

I broke down on Highway 65 south in Indianapolis. I called…read moreJYK towing and he was out quickly. He was so nice. He loaded up my truck and took it to the mechanic in Greenwood where I live. The price was affordable. I programmed him in my phone in case I ever need a tow again. I absolutely recommend JYK towing

Super great dude, picked up my car on time, delivered my car to the mechanic shop. Nice, courteous…read moreand professional. Saved him into my contacts.

Traveling through Indiana on Interstate 65N, our car transmission failed south of Indianapolis…read more This was Saturday, May 24, 2025 Memorial Weekend. After contacting our insurance company we were put in contact with Brownsburg Towing. The towing driver, Donny called and confirmed our problem and location. (This was critical - the insurance agent had provided an incorrect location information.) After his call he was there in 30 minutes and provided us with excellent advise and service We were able to check-in our car for repair service and got transportation to get us home late Saturday evening. We appreciate Brownsburg Towing and Donny's assistance in resolving our car problem on Memorial Weekend. Thank you Brownsburg Towing and Donny.

I've waited all night and never got my car towed! couldn't see in their systems that I requested a…read moretow! requested through geico. this place sucks

Highly recommend! Crystal was so friendly and helpful. She was able to fit me in their packed…read moreschedule. Jacob, my tow truck driver, arrived early and was also friendly and knowledgeable. If I need tow services, I'm calling them!

I sent an email request after 5pm. I received a. response the next morning. Very professional…read more Took care of what I needed. Sent text messages to keep me updated. Highly recommend using this company. Furthermore, I typically don't send emails from websites due to receiving no response. I am glad i took a chance again. It is clear that family businesses are the way to go as they understand how to treat people and provide great customer service.

While broken down on the side of the road, I told your company to get a replacement tire for me…read more Brandan decides to start cussing and swearing at me because your dispatcher didn't let him know. Will never use again!

Kenneth was so helpful. My daughter had a flat tire on the highway and he helped and even made…read moresure she got to the tire center before they closed before we went to his next job.

My insurance company set me up for a tow service with this company. I have to say great customer…read moreservice, great communication, the driver went out of his way to help me. I greatly recommend calling them for the services they offer. (I apologize, I can't remember the drivers name) THANK YOU!