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    Express

    3.3 (3 reviews)
    Closed 10:00 am - 9:00 pm

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    Bootjack - The BootJack

    Bootjack

    (25 reviews)

    $$

    Chanel was very helpful in deciding on boots for work. Very knowledgeable and willing to help out,…read morego check out bootjack on rivers and ask for chanel !

    My father has been going to this store for over a decade to get his work shoes however after his…read moreexperience today I am telling him to stop. He was given such a terrible experience because the shoes he got originally to wear after a major surgery didn't fit so he wanted to return them and exchange the product for some work pants. He didn't even want a cash refund and if the cost of the exchange was over the original amount he was perfectly fine paying the difference. He had to argue with the woman because she kept saying it was his fault that the shoes he got did not fit. Once he finally got her to talk to the manager she reluctantly agreed that he could exchange the shoes for pants. As my father was looking at the work pants another customer came to get a refund on some shoes he bought. The same exact woman stated of course you can return your shoes we have a 30 day comfort guarantee. I guess she didn't think my father was worthy of the same guarantee. My father had worn the shoes a single time and she was giving him a hard time because he had worn them to work once. Overall the woman was extremely condescending and rude to him for absolutely no reason. I hope the manager of this store can help her understand that her treatment towards him was wrong. Long story short if you go to this store you better hope that the workers actually like you in every way or the experience you will receive will be like having your teeth pulled. I personally will not be going here anymore I might go to the store in Summerville and hope that this was just a single bad incident and that it isn't a systemic issue with bootjack in general.

    Men's Wearhouse

    Men's Wearhouse

    (5 reviews)

    Initially, I was surprised a smaller store was, but I was greeted by several staff member. There…read morewere two male and two female staff members at the time of my visit. I was fitted for a suit, and was told they would contact me as soon as the suit was in within a couple of days. It's been several weeks now and so I've reached out to the store and asked where my suit was? A staff member advised me she would have to check the back. several minutes later, she got back on the phone and said oh yeah we have your suit. I said were you guys ever gonna let me know that my suit came in? She didn't respond. I called corporate waited 10 minutes on the phone someone picked up, then hung up... This was my first time ever buying a suit from this place and the last in my lifetime.!

    Firstly I walked in with my son, no greeting was made. The people who came in behind me were…read moregreeted however. We waited. I finally asked a worker who looked at us but said nothing if we need an appointment. That's when we were helped. Fast forward to pick up day. My cousin went with my son this time. Having said nothing to her about customer service I was no surprised that she explored Des the same greeting. Although she sent a picture to me I did not notice how short the sleeve to the jacket was. My son told me that the worker said it was fine. When I same the shotty job done on the sleeve I was livid. At that point it was too late to do anything. Thankfully he wore black on black otherwise- I would have caught it from the picture as I hope everyone else could have! But really? Sending him home with a tux for prom with a sleeve that looked like it belonged on an 8th grader and not a senior football player is not acceptable. "It's fine" no sir it was not.

    Express - womenscloth - Updated May 2026

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