4.5 stars. LOFT is retail-store chain that is owned by Ann Taylor and sells women's clothing and…read moreaccessories for moderate prices. This particular LOFT store is inside Westmoreland Mall. The employees' service was very good. When I entered the store, an employee kindly greeted me. As I walked around to look at the merchandise, an employee kindly and without pressure asked if I needed any assistance. At the end, an employee at the checkout counter thanked me and said goodbye. I liked many of the styles of clothing and their prices. LOFT will continue to be one of the stores where I purchase clothing.

Adorable boutique with unique gift items, ladies clothes & jewelry! Love shopping here for myself…read moreand others!

Macy's is a department store chain that sells clothing, shoes, handbags, jewelry, beauty products,…read morekitchenware, bed and bath linens, home decor, furniture, and other merchandise. For many years, I have occasionally shopped at this Macy's store in Westmoreland Mall. During my most recent visit, I shopped mostly in the women's section, and I thought that the store had a good selection. I saw designer brands such as Calvin Klein and also name brands. The store was having a holiday sale for Memorial Day weekend, and most merchandise was discounted. The only constructive feedback that I have is for checkout lines to have shorter wait times.

Love it there. Every one is so nice, store is very clean. Restrooms are clean, cashier was niceread more

JCPenney is a department store chain that operates hundreds of stores across the U.S. This…read moreparticular store is inside Westmoreland Mall. Recently, I shopped at this store one time. This store had departments for women, men, girls, boys, bedding, bath, kitchen and dining, home decor, furniture, jewelry, mattresses, beauty products, salon, etcetera. I browsed mostly their women's clothing and home goods. I found a nice shirt on clearance for $5. A great deal! At the checkout counter, a few customers were ahead of me in line, so I had to wait many minutes. The cashier accurately rang up my purchase, and she spoke nicely with me.

The best thing about this place is that the staff is very friendly. I believe as I stood in line…read moreto pay for my purchases the lady running the register said hello to every single person that walked by as if she knew them personally. She actually may have known them personally because she had conversations with several of them. Merchandise in here is the typical items you find at all other JCPs, so nothing to rave about there. There are some great buys to be had; especially with sales they have that change often. I was able to come out of there with some pretty awesome dress clothes at a decent price.

My daughter and I have been waiting patiently for an opportunity to go prom dress shopping. It's…read morebeen hard to coordinate schedules as we live in Maryland but I have been here in Pa caring for my mom who was diagnosed with leukemia a couple of months ago. Finally, this weekend, the stars aligned & my husband was able to bring our daughter to Pa so we could go shopping. We were even more excited when we realized that my sister & my niece (who is also going to her prom) were able to come with us as were my best friend and her daughter who needed an 8th grade dinner dance dress. We made a plan and I chose Miller's after a quick search online. We hoped that my mom would be able to come & watch both of her granddaughters try on gowns but unfortunately, she was readmitted to the hospital yesterday. When we arrived at the store, my daughter ran from the car with excitement and was immediately greeted my a very sweet young lady inside. She was situated in a dressing room and trying on two beautiful gowns within minutes. Everything went down hill from there. My best friend was already there when we arrived & was in one of the dressing rooms helping her daughter. My niece was feeling a little unsure and couldn't find anything she wanted to try on. My sister who used to work at a bridal shop was doing a great job helping my daughter with her dresses (pulling them tighter so she could see how they would look if fitted properly). We noticed that another young girl trying on dresses had one of the dresses that my daughter had seen online and very much wanted to try on. I asked the salesgirl if this would be possible & I was told no. She would have to wait until the other girl was done with it. I thought this was strange as she didn't even ask the other girl if she wanted it. We would have been happy to order it if the other girl wanted the one in stock. Unfortunately, we never even got the chance to find out if she liked it. Shortly after this, a woman barged in to the dressing room area and rudely demanded that we go outside the dressing area and wait for my daughter. My sister and niece were upset but they obliged. I refused at first and tried to explain to her that I was going to stick close and help my daughter. She told me this was not allowed, they had people to help her. I informed her that they really weren't doing a good job of that but I did go out & my sister & I decided to leave. I called in to the dressing room to let my friend know that we would be leaving because we had been thrown out of the dressing room. We proceeded to wait for my daughter who had no idea where we went. When she came out to model a beautiful dress that she was loving, I let her know that we would have to leave and find it somewhere else. While we waited, the rude woman confronted us 3 more times. I let her know that we would be leaving. She asked why I felt the salesgirls weren't helping & I told her my daughter was told she couldn't try on a dress that she liked. Her response was the icing on the cake. She had the gall to say "Oh, was she too big for it?". My daughter is tiny, not that it matters, this would never be appropriate. It is offensive. She also informed us that there is a sign explaining their dressing room policy. We hadn't noticed. It's small & posted above the dressing room door. This entire time, no one even tried to help my niece. No one tried to make her feel comfortable or suggested a dress that she might feel comfortable in. My friend remained in the dressing room and was never asked to leave. We did all leave and we went to MB. We had an amazing time there. Thankfully, the day was salvaged. My daughter found a gorgeous dress there. I want Miller's to know that between these 3 young ladies, they potentially lost over $1,000 in sales today for absolutely no reason. I hope that it was worth it to them. Had we been treated with respect, this could have ended differently. All that abhorrent woman had to do was respectfully explain their policy and we would never have been upset. This is also something the salesgirls could explain when you are greeted at the door. I still wouldn't have liked it, but I would have followed suit. I will never shop this store again and will advise everyone I know in the area to avoid it as well.

I went to millers with full intentions on buying a prom dress and hopefully shoes and accessories…read more I was with a group of people, me and two other girls who also had intentions on buying a dress and three boys to help us make our decisions. I will say that we may have been a little more then they are used too and I could see/understand if they got frustrated or confused. But The woman in charge was awful to us from the start. We all choose about 5 dresses we liked. Anyone who has ever tried on dresses knows that sometimes it's hard to find the right size since we are all shaped differently. After trying on two of the dresses I realized that I would need a bigger size. I asked the girl helping me ( who was amazing and extremely helpful) if she wanted me to put the dresses back before getting the new ones, she told me no that she would do it, it was fine. So I went out and picked more dresses in a size up while I picked three more because I really wasn't sure if they were gonna fit. One of three of those dresses fit and I absolutely loved it. But I continued to look at my options the woman gave me an attitude and asked if we could pick less dresses because our piles were getting a little big and "it would be hard for the girls to put back" which I can understand but once again I asked the girl if she wanted me to put them back and she told me no. The woman was extremely insensitive to our frustration trying to find the right sized dress and something we loved. After I choose the dress I wanted, I saw a pair of Steve Madden shoes that I thought would pair with the dress amazing I wasn't sure if I could try them on so I asked a girl who told me "I'm sure you can but make sure with one of the other girls" so I went to the backroom and asked one who told me I could so I continued to get the shoes and try them on again the angry woman comes to the back gives me a nasty look and tells me to be very careful they are expensive THE SHOES WERE $140 insinuating that I couldn't afford the shoes and I was just playing around.I assured her that I would be very careful that I loved the shoes. after trying them on and I went to take them back and the woman returned saying "next time can you just ask before trying them on" obviously she didn't know I asked already so I told her that and the girl who told me I could tried them on also told her I could try them on. She gave me a bother dirty look, rolled her eyes and walked away. DO NOT SHOP HERE. MB prom is way nicer and would never treat you the way I was treated today. I will be buying the dress AND the shoes at mb prom.

I am frequent shopper. The service as of recently has been amazing. The staff are very friendly and…read moremake great conversation. They have been helpful many times during my shopping experiences. And I always look forward to going back! The store is also always relatively organized considering people touch and move things all day. I couldn't have asked for a better shopping experience!

What happens when, after the recession, you have a mall with several empty store fronts? A well…read moreliked, somewhat popular store comes in and takes up several storefronts and opens a semi department store. That is exactly what H&M has done here at the Westmoreland Mall. Asides from the obvious you can tell this is a brand new store due to the brightness that comes from within. Almost a sterile white so as to not distract you from their merchandise. Well stocked, well organized and well equipped. This H&M is actually one that I would prefer to shop at. With most H&Ms out there, this one is dominated by women's clothing. But do not let that discourage you my fellow men, there is a decent men's section. Prices for the basics is par for the course which makes finding that simple white tee an easy task. Staff were pleasant, almost bordering on cheery. Happy to help at the drop of a hat (not off the rack).

Every time we come to this store there are no cashiers available, walked around for 15 minutes…read moretrying to find a cashier, went to shoe department to purchase our sons clothes. Employees working the make up, perfume, and jewelry counters but no one to check you out for your other purchases. I will just continue to shop online. No wonder department stores are going out of business. Save your frustrations and shop online.

Go anywhere else if you're looking to buy a suit. I went in to return an online purchase (suit)…read morewithin the 90 day return window stated on the confirmation email. The manager, whose name I didn't get (tall, blonde hair, blue eyes), refused it for three reasons: 1.) It was missing the tags. I had the confirmation email which he refused to look at. 2.) He said I had worn it, which obviously I had? I would need to put it on to determine whether or not it fit & I was satisfied with it. 3.) Manager's discretion. He refused to elaborate. The suit, for all intents and purposes was in perfect condition. The manager was obstinate and condescending throughout the entire interaction, and tried to compare me returning a suit with a 90 day return policy to trying to return a car to a dealership. When I pointed out how flimsy that logic was and reiterated Men's Warehouse's return policy to him, he became really condescending and rude. I ended up driving an hour into Pittsburgh to return my suit at a different location, which they accepted, no questions asked. The manager at this location seriously needs to get off his pedestal and start treating people with an ounce of respect, and he's clearly projecting some issues onto people that are forced to interact with him. Last time I ever buy something at Men's Warehouse because of him.

My husband had a great experience at the Westmorland Mall store. Ashley was great!! Very…read moreknowledgeable and helpful. Great clothes and value. Highly recommend!!