I have patronized this establishment for around three years and witnessed the service and professionalism go downhill. The staff there has now become extremely rude. The worst has been Sunny. I have noticed that they constantly upcharge on dress shirts, choosing to dry clean shirts instead of laundering them. When I asked about this practice, she refused to explain. She routinely gives a receipt that shows a total, but when I requested an itemized receipt, she became irate and refused. She claimed that "only her boss can see that and that I can go to another cleaner if I am not happy." I will find another cleaner per recommendation and will also let my colleagues know to never patronize such a rude establishment. read more