I've gone here periodically over the last 4 years and had good experiences with a variety of…read morepeople, including Gina, for cutting length off my straight hair. I called yesterday to schedule a cut, left a voicemail as it was likely their lunch hour, and received calls back a little while later from 2 different employees. I scheduled with Marjie who I called back first, then called back Gina who said she could take me earlier and that my appointment from the previous call was not in the system. I called back Marjie to inform her I had scheduled with Gina instead. Marjie became angry and told me Gina is "always stealing people's clients." I received the text pictured from Marjie 2 hours later, and the responses after I let her know she'd texted me by mistake. I loved coming to a Tucson institution with a local vibe- they used to be an Aveda salon. But after this lack of professionalism, I will be taking my business elsewhere going forward.

I had the worst perm of my life with Margie, and reached out to the salon personally by email and…read morewas completely ignored. I've been consistently getting perms to make my 2a/2b wavy hair curly every 6 months or so since April 2023 and every perm before this one has not only lasted forever but also not overly damaging. Hair stylists regularly comment on how healthy my hair is. Every perm prior to this one has been at Empire Beauty School between Tucson and Cincinnati. And my experiences there were leaps and bounds more professional than my experience with Margie. After bragging to me about her 40 years of experience and being the perm specialist and telling me that I would have a "real professional experience with her," she proceeded to rush the entire appointment to the point I felt rushed out of the chair. Did not really ask me what I wanted, so I told her that I had gotten a bricklay perm in December and that before that I had gotten a spiral perm last May and would like to get a spiral perm again. She doesn't even know what a bricklay perm is, but she is the perm specialist? When I say I want a spiral perm, she says "ok but that will cost extra" and I say that's fine because I would prefer a spiral perm. she them goes to grab all the rods without even asking me how tight of a curl I do or don't want. I wanted a perm with grey and white rods but I never even got to tell her that before she did a perm with purple, grey, and white. First things that were red flags with this perm: she didn't wrap a single rod in a spiral perm wrap. she also had relatively large sections and not enough rods. I assumed that she had decided she couldn't do a spiral perm and now I was getting a traditional body wave, even though there had been no communication with me about it. By the time we put on the perm solution I noticed it was not as strong smelling as the spiral perm solution, which is generally more intense than typical body wave. When she put the developer on she said "now we wait 10 minutes and then you'll be done." there is not a single type of perm that develops in less than 15 minutes. Most are 20. But I assumed she's a perm specialist so maybe she knows better. By the time we washed my perm out and dried it, she didn't even use a diffuser on my hair and it was a frizzy mess that I hoped would get better once I washed it out after 48 hours. It did not. It's been about a month and it already looks like my last perm looked on month 6. The real kicker here is when I went to pay, she told me she had done the spiral perm for me after all. And I was genuinely confused because none of the rods were wrapped in a spiral wrap. So I was charged $100 and tipped 25% like I typically do for a bad body wave perm that she lied and said was a spiral perm. the entire appointment was less than 3 full hours and it's typical for a spiral perm wrap to take 4 hours. I had this perm touched up for some important interviews and I'm now spending more money to try to save my hair with bond building treatments because it's literally the worst perm of my life. I sent photos of my last spiral perm and compared it with my recent perm to the salon email asking for at least the money covering the extra cost of the spiral perm vs a regular body wave back and they completely ignored me. I do not recommend getting a perm here and certainly not from Margie if you want any agency in your perm experience.

The worst hair cut I have ever received-my right side is at least a half an inch shorter than the…read moreleft side-and the owner did the cut! Her response when I said something was "no it's not"! She charged for a cut and blow dry and I had to insist she blow it dry

Amazing service! I was able to get an appointment quickly (next day). I have short hair. Needed a…read moretrim on a wedge cut. Lisa cut it perfectly and did exactly what I wanted! She even showed me how to style it. Already made my next appointment. Very affordable.

I found this Salon & it's close to home!…read more So happy I made an appointment! Serena Vivaldo was my stylist and I Told her exactly what I wanted and then asked her opinion. Would it work for me???? What a lovely, honest answer she gave- yes and.... Then we proceeded to move forward with suggestions. What I truly loved was that I DIDN'T have to talk.. seriously! I'm a service provider and talk a lot. She just let me close my eyes and relax. She had such a soothing touch! I made sure that I booked my next appointment before I left.

Another beautiful haircut for my daughter, and once again, Krystal G did an amazing job! My…read moredaughter absolutely loves her hair every single time. Every haircut appointment with Krystal has always been such a wonderful experience. She is talented, patient, and truly knows how to make my daughter feel comfortable and confident. We always leave loving the results! Thank you, Krystal G, for always taking such great care of her hair. We appreciate you so much and look forward to every appointment!

Brought my daughter in for a haircut, staff were very friendly and helped my daughter have a great…read moretime and sat during the whole appointment!

I decided to get a cut on a whim while in town and after an hour of browsing nearby salons and…read moreavailability and prices this place won. I liked that I was able to see availability and cost online (major bonus especially since I was browsing before places were open). I booked with Robyn and it was $51. I let her know exactly what I was looking for and she took time up front to ask the right questions. I wanted to keep my length so I appreciated that she started cutting just a little less than I wanted and checked in with me along the way. Once my cut was done, I did let her know I wanted the style a little straighter and she happily helped out to smooth out the curl from the blowout. I really appreciated it, but at the end of the day the goal is to walk out happy and be able to give 5 stars,right? I'm not local but I would recommend or visit again if the opportunity came up. The place was clean, open, bright and comfortable. I was greeted right away and offered a water. I also saw they had coffee and tea as well.

I'm super happy with my color! I was worried being new to town but I'm so relieved I found Emily…read more I highly recommend her - she is the best.

I paid $75 for a haircut that was at least 4 inches shorter than what I asked for and showed…read morepictures . A bad haircut nothing like the picture or what I asked for way too short, very uneven.

I was so nervous going here since I've been going to the same salon for ten years but moving to…read moreTucson made me seek a new one I got blonde highlights and a haircut and the service was amazing Kandy is the owner she explained everything to me step by step and it was a very quiet relaxing environment my highlights look amazing and my haircut is spot on definitely will be returning!!

Great haircuts at a very reasonable price from super friendly people. What more could I ask for?…read more Lillian always does such a nice job. Love her!

I see sarah here at belle starr salon. she is always so kind and accommodating! I told her to go…read morecrazy because i didn't really have a vision in mind and she did not disappoint. the only thing i wanted was a flower on my shaved sides and i think it turned out wonderfully. Emma and sarah are both so kind and amazing, i recommend this place to everyone looking for a good cut and color in tucson.

I don't think This is the salon that has been reviewed...There are only two chairs. No happy vibe…read more No art. Not welcoming. In fact, I was made to feel bad about asking for what I wanted. I brought pictures, described how I wanted it cut and the shape I was after. No one made sure I was understood. Young Sarah, sweetheart, told me she would dry cut it. I objected. She talked me into it and started cutting 4" long pieces out Willy nilly. After seeing the first section all frizzy, I tried to stop it but was talked back into it. Emma, the owner in the other chair, interrupted her own client's haircut to chew me out for asking for what I wanted, even telling me to cut my own hair if I didn't like it! Sarah, now embarrassed for me, assured me it would come out right. Although shape is better it's not what I wanted. I asked to keep all the length and let NG layers blended at the bottom--a no brainer. It's shorter overall by 2 inches, have frizz where there should be gentle layers, it's uneven--but I am okay with the cut. It's just not what I wanted or asked for. I will have to grow it out for months before it can be cut properly. Sarah actually can cut hair (her way) and did give me a somewhat workable cut that looks cute after I finesse it with heat tools- trying to hide that frizz and unevenness. But it was Emma who really made me feel bad. I cried walking out the door.

Hands down the best hair experience I've had! Past experiences have not been great since I have…read morewavy/curly textured hair and most places only know how to cut straight hair. First time here and Maria was exceptional and went above and beyond what I expected. The entire process from hair washing (scalp massage was amazing) to hair cutting and styling was wonderful. Will definitely be back! Thank you for making me feel great and confident! :)

Kristie is hands down the best! I don't say that lightly either! By complete happenstance I was…read morescheduled with Kristie when I lost my previous hair stylist and there is no looking back now! She is truly incredible and I will rave about her every chance I get! Not only is her skill unmatched, getting my hair done is actually fun as her energy is magic! If you need your hair done, there is no question, book with Kristie!!