The appraisal was very thorough. The estimate was discussed in detail. They made arrangements for a…read morerental car during the time my vehicle would be repaired. The events leading me to the need for repairs were upsetting and facing the inconvenience of being without my car was a bit frustrating. However, once Cheryl, the office manager, explained everything to me, things got much better. Clearly, she was an expert. She was amazingly reassuring and told me: "relax; I'll handle everything." And she did. Cheryl gives Professional Collision Center that extra personal touch that makes all the difference between a good experience and a great experience. The work was beautifully done, and completed within the time frame originally proposed. The car looked like it did when I drove it from the dealership 2 years ago. They made the entire experience a positive one. I will definitely return if ever I need auto body work performed. In my opinion, they are top notch.

100% recommend this company to all of my friends and family! So trustworthy and time efficient!…read moreStaff is very helpful through each process.

Had to take my Company car for an estimate. Ed is such a pleasant and likeable man. Gave me a very…read morefair estimate and even recommended repair rather than replacement. Company gave the "go ahead" and Ed had the repairs done in less than a week. When I went to pick up the car the repair was unnoticeable!! Great work done by a very honest Christian man. He has the sweetest "shop dog" as well. He has any future business of mine for as long as he is open!!

Theh were recommended by my son's work! They gave me an estimate and I scheduled an appointment!…read moreThey told me 2 weeks and it took 6 weeks! I didn't complain and was told a couple of parts on back order! When I finally picked up my car it was filthy with dust all on the inside and the outside was not cleaned and buffed as I was told! It still needed a couple of parts, but I could take it and brling it back when these came in, and wrote down on my receipt what was still needed! I took it back for a rubber strip on my front bumper and the stripes on my trunk! I got the call it was ready again and when I picked it up they hadn't replaced the the stripes in my trunk and said I could take it to a graphics company and pay them! I paid $3800+ for my repairs and told them it was included on the work order I signed! They told me that they lost $1000 due to parts being more then they thought, and showed me a new estimate that was $4500, which I showed her my signed work order and receipt for what I paid! I showed the lady the stripes replacement were on my signed order and not done and all she told me was sorry! Again my car was left dirty and unfinished! Even if you have a signed work order BEWARE!

Great experience working with this company. They were recommended by our neighbor (we're new to the…read morearea), and I'm glad we took the advice. Excellent communication throughout the process, especially from Tracy. They negotiated with the other guy's insurance company to arrive at a satisfactory settlement. I recommend them highly.

I had a great experience at Coastal Body Works. I was referred by a friend and am so grateful for…read morethat, as I moved here recently and had no idea who to go to for some paint/bumper issues with my Mercedes. Travis was awesome, and very responsive. His son, even drove me home after I dropped my car off there. Best of all, they were VERY reasonable....I'm sure, way less than it would have been at the dealership. I hope I don't need them again anytime soon but if I do, I know where to go!

Great quality and value. Highly recommend. I wouldn't go anywhere else. They did a great job on…read morerepairing my car. Glad I chose them verses the shop the insurance company was trying to steer me too.

Terry and Larry provided great customer service and were so helpful! Love the interior-- it's like…read moreI stepped back into my childhood with all of the nascar and other memorabilia from back in my day plus the black and white tv show on the TV! Thankful for these guys... would definitely come back!

If you are traveling on Interstate 10, East or West, in Pensacola area, and need car serviced or…read moremajor repair, stop and see Charlie. A great shop, owner and mechanics And very honest! Thanks Charlie Roy from Utah

I was in Pensacola helping my mother when my SUV broke down. I really needed to get back to ATL on…read moreschedule and they were so responsive and helpful. Fair prices, quick service, didn't try for a second to take advantage of my needing a quick turnaround and being from out of town. Highly recommend.

Iron out major places and so happy. A couple were missed and I will take back to see if they can b…read moree touched up.

While getting a fuse replaced for a recall at the Kia dealer for the car we're giving #1 son on his…read morebirthday I asked about paint touch up. Wendy was so very helpful and got the info for the company that provides them that service. I followed up and discovered a real gem of a company. Automotive Finish Pro is a trusted auto body shop located there in Pensacola that speciali,es in full auto body collision services for all makes and models of vehicles. With over 35 years of combined industry experience, the family-owned and operated business is committed to providing high-quality, professional services to customers in Pensacola and the surrounding areas. The Automotive Finish Pro team consists of highly experienced and trained technicians who utilize the latest materials and paints to ensure that every job is completed with excellence and professionalism. The company's collision repair services include bumper repair, sun damage repair, bug damage repair, scratch repair, dent repair, peeling paint repair, and touch-ups, among others. In addition they have an additional serving arm that's Finish Pro's and On-site Paint and Bumper Repair which is the arm that takes their expertise to places like Kia Autosports for exactly the kind of service I was looking for. Thst mobile unit is available for on-site fast repairs for dealerships, rental car agencies, and fleets within a 50-mile radius. So Tony, who manages On-site addressd my concerns and gave me a fast and very reasonable quote. They took the vehicle right in and had the repairs done within an hour, and it looked great and I am a very happy customer. Brought some waters Met owner Friendly, thorough, professional Bottom line: Automotive Finish Pro's and On-site Paint and Bumper Repair 's commitment to customer satisfaction is evident in their fast turnaround times, secure shop with an alarm system, and convenient weekend and overnight key drop options. Highly recommended!!! To learn more about Automotive Finish Pro's services or to schedule an appointment, visit their website at www.automotivefinishpro.com or check out their Facebook page at facebook.com/automotivefinishpro. Their hours of operation are Monday through Friday, 9 AM to 5 PM.

So pleased with this company. Repaired the back bumper on my Scion XA after being rear ended. Also…read moreaddressed the dashboard"airbag" light which was activated in the collision. Work was done in a timely manner and the result was exceptional. Highly recommend Curtis and Integrity Collision

I got Leo in Pensacola this morning. He showed up early, had the car on the tow quickly, dropped…read moreoff the vehicle with no issues, and even dropped me off in front of the Nissan office abd told me where to find my contact in the office! If that's not professionalism at its finest, I don't know what is!

While the AI description of this company claims they are 'fair,' my recent experience suggests…read moreotherwise. While I understand the necessity of towing a vehicle where the driver suffered a heart attack, was dragged out of their vehicle, given CPR for an hour before an ambulance got there, then brought to the emergency room... Charging exorbitant storage fees while a family is at the hospital is ethically questionable. For a 'family-owned' business, there is a disappointing lack of empathy for families in crisis. Having to argue to be able to pick up the vehicle to end the continuous daily fees is deplorable. The owner is IN THE ICU and we had a letter from the hospital. Genuinely disgusted with this predatory business. Be better people. And your office is creepy.