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Express Auto Hail Repair

3.0 (4 reviews)
Closed • 9:00 am - 7:00 pm

Services - Express Auto Hail Repair

Bumper repair

Auto customization

Dent removal

12 More Services

Auto detailing work

Auto exterior customization

Auto frame testing

Auto hail damage repair

Auto paint correction

Paint and exterior protection

Auto paint restoration

Paint and scratches

Vehicle painting

Auto steering and suspension repair

Rear-end damage

Protection

Express Auto Hail Repair Photos

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8 months ago

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Crash Champions Collision Repair Gulf Shores

Crash Champions Collision Repair Gulf Shores

(3 reviews)

Not be too busy to give a estimate. No problem though, after reading the reviews about the…read moreincompetence and lack of quality work, I'm happy to go elsewhere

Unfortunately, someone backed into my car in a parking lot in September 2024. We soon realized they…read moredid not have adequate insurance, so they offered to pay out of pocket to fix my car. I got 3 estimates and talked with the person who hit me, and we went with the estimate that was in the middle on costs. I learned very quickly that I chose wrong. The person who hit me went and paid the deposit, Crash Champions then ordered the parts, and we scheduled the repairs. When I dropped off the car the receptionist had me sign the necessary paperwork and while I was waiting to finish this process, she proceeded to take a call from a customer and put the call on speaker while I was at the desk and another gentleman was in the waiting room. After the call was completed, she, another employee and manager proceeded to holler back in forth about who was accessing my work order. After that, I was done, and I left. Work was completed in a timely manner, and I was kept informed about the process through the link I was texted, that part was great. They contacted me to let me know my car was completed and gave me my total. The total was higher than the quote and when I checked the car in for repairs, I signed a contract stating they would seek my approval for costs before completing repairs, which they never did. I learned quickly why they were so aggressively pushy about me claiming this on my insurance. We were able to negotiate the price down but when we picked up my car, they did not even repair it fully. They did offer to repair it for an additional cost, even though they quoted the car after looking at it and taking pictures. The repair that was missing was where the brunt of the damage was, as well as the most expensive repair work being completed (front grille sensor bar). We tried filling out an internal survey and dealing with the territory manager to correct this situation but we're unsuccessful. I hope this review will save someone from the nightmare I went through with my car that was less than a year old. Repairs totaled at over $4k. There are others problems that occurred as well but these are the main issues. I would highly recommend going anywhere but here.

Express Auto Hail Repair - bodyshops - Updated May 2026

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