Great service affordable prices. Straightforward no gimmick. Very down to earth guy.read more

Car was pretty wedged in our driveway on a 1 way street. It looked impossible to get out without…read moredamage. Steve got here quickly and got her out quick & delivered to the repair shop. Steve is a character, really funny nice person. Very reasonable cost too. Would happily use him again! Thanks Steve!

ER Towing & Recovery commandeered an entire private parking lot in La Mesa, dumping construction…read moreequipment on private property and parking its tow truck without permission while staging for a nearby construction project. For a company in the business of hauling off illegally parked cars, that's a lot of nerve.

Great service came very quickly in around 20 min other tow company's had hour waits and more…read moreexpensive pricing this tow company has great rates and good service

Requested a towing service from AAA after a nasty car accident and this was the provider they set…read moreme up with. I called at 1:05pm for my car to be towed and was given an ETA of about 2:07 for pick up. When 2:30 rolls around, I call AAA and they say that they're working on a tow truck for me. I call again at 3:30 to follow up and was told that they were working with Cali Towing services to get me a tow truck to tow my vehicle. Apparently their data machine was down and no one had told me what was happening. Finally, at 5:40pm I get a tow truck from Cali Towing Services...about 4 hours after my originally quoted ETA. I understand that it's New Year's Eve and that there are not that many willing workers. I can be forgiving of the longer than usual wait times because it's a holidays and most places are short staffed. But it is important to communicate these updates with your customers. The lack of communication is what upset me. Furthermore, when my tow truck did arrive, the attendant was extremely rude towards me. My car was badly damaged and totaled in front. He stepped out of the vehicle and immediately demanded that I explain to him why I needed his services. When I pointed out the damage on my car, he sighed frustratedly and demanded that I give him my drivers license and car keys. I offered to show him my AAA card because I was instructed to have that ready. He just waved his hand at me and asked me why I was trying to give him his AAA card. He did not wear his mask properly; it was hanging by his chin and not covering his nose and mouth. He seemed to be annoyed at my presence and didn't really explain what he was doing. Again, I understand that no one wants to work on a holiday, but I don't think it'd be asking too much for the guy to crack a smile. It was cold, it was dark, and I wasn't having the greatest day myself. Also, as a registered nurse, I can empathize with how much it can suck to work weekends and holidays. I get it. But it wouldn't hurt to treat your customers with a tad bit more courtesy. I appreciate these services but I don't appreciate being treated like an annoying burden, which is how this guy made me feel. He hooked my car up to his tow truck then waved me off and told me "you can leave now." When I tried to offer him some information on where he can park when he got to the drop off point for my car, he cut me off and was like, "well you're gonna be there when I'm there so why are you telling me this now." When he arrived at my home to drop off the car, he kept gesturing at me and waving at me frustratedly while asking me where to park the tow truck. Sir, I was trying to tell you this information earlier before you cut me off and put me down for sharing this info!! When he took my car off of the tow truck, it was on a busy road and he simply left the keys in, and got in his tow truck. No explanation on what was happening. He didn't turn on my hazard lights. He didn't let me know if there's anything else he needed from us. He just...walked away and left. I just....assumed that he was done...and drove away. And that was it. I felt like he wanted to keep our interactions to a bare minimum and that he really didn't want to deal with me at all.

Great service! I had a flat tire and they literally came to my rescue after AAA was taking far too…read morelong. At the end of the day, nobody wants to get a tow but at least it was fast, the driver was courteous and reasonably priced! Thank you guys for the work.

I had left my car keys in my trunk and they were able to unlock it under a minute. Responded…read morequickly and great pricing.

Picked me up at 11pm in Newport and drove me all the way home to San Bernardino. AAA was quoting me…read more2-3 hours more of a wait when I had already waited two hours. I called these guys and they were at my location within 20 minutes. Hooked me up on the back of the flatbed and drove me home. I was home before the AAA service said I would have even been picked up. Great service and a reasonable price as well.

Literally the best and they don't charge up the ass. I got a tow from Huntington Beach to Pasadena…read morefor a steal compared to what these other companies are charging. AAA charged more than double of what I got charged here. This is by far the best. Good customer service as well from my driver

Ethan Auto Mobile Towing Aid handled a motorcycle towing job in Hawthorne, CA with care from pickup…read moreto drop-off. The motorcycle was secured properly and handled carefully to avoid unnecessary movement or damage during transport. The driver kept the process simple and communicated clearly along the way. Their towing service was dependable, and the roadside assistance was exactly what was needed for a motorcycle that could not safely continue on its own. For motorcycle towing around Hawthorne, CA, Ethan Auto Mobile Towing Aid is a solid local option when safe and careful transport matters.

I ran out of gas late one evening while driving through Hawthorne and quickly realized I wasn't…read morewithin walking distance of a gas station. Rather than risk leaving the vehicle unattended, I called Ethan Auto Mobile Towing Aid for fuel delivery service. They answered promptly, took my location information, and gave me an estimate before dispatching a driver. The driver arrived within the timeframe I was given and brought enough fuel to get me safely back on the road. What I appreciated most was how straightforward the entire process was. He explained the cost before adding any fuel, there were no surprise fees, and the final amount matched what I had been told on the phone. The service was professional, efficient, and exactly what I needed at that hour. Running out of gas is frustrating, but Ethan Auto Mobile Towing Aid handled the situation in a way that made it much less stressful than it could have been.

David was so helpful. My boyfriend and I called to get our car opened because our key was inside…read morethe vehicle. He came within 5-10 minutes of us calling him. Our car battery was dead, and he was able to get it in neutral for us to tow it away. He also gave us a more affordable option compared to other tow companies we called. We definitely appreciated how quickly he came, his customer service, highly recommend!

Family run business. Great value. Spoke to Dave who was a major help. He took care of my request…read moreand communicated throughout the process. He arrived to the scene within 20 minutes of confirmation and handled business. Highly recommend them.

Provided me with the most efficient, affordable and friendly service on a Saturday. Hi tech flat…read morebed got my inoperable suv from a downward sloping road. Dispatcher is awesome so is driver, he got to me real quick. If you have insurance, you can get a receipt so you can submit for out of pocket reimbursement with your provider!

The tepond fofr road service iwS quicker than AAA. The…read moredriver was so nice and friendly. It was impressed