alex did an amazing job on my nails , he did them just exactly how I wanted them. I hadn't had them…read moredone in a long time and they turned out beautiful!

This is the first time I have ever left here upset with my service and nails. I felt I was rushed…read morethen put to the side. I came in and requested a full set and a pedicure The full set was started then more customers came in and I was set to the side NAILS NOT COMPLETED then had my pedicure done (absolutely love the outcome of the pedicure) my full set was then started back on after another 20 minutes of waiting after my pedicure then my nails were poorly completed not fully filed they are rough and sharp. Definitely not my normal experience

I will never go to this nail place again! My mom and I went in for mani/pedis and specifically…read moreasked for regular polish--not gel. They had us pick colors, and when I said we didn't want gel, they insisted it was fine because they "match" gel colors to regular. Then they pulled out actual gel bottles. I repeated that I didn't want gel polish, and they told me, "It's ok, it's not gel without the lamp." I even asked if it would come off with normal remover and they said yes. Well, guess what--it won't come off! Now I'm stuck having to go somewhere else to pay to get this taken off, and my nails will likely be damaged in the process from buffing which is why I haven't used gel in years! How does a nail salon not even have regular nail polish? They flat-out lied to me, and I will never be back.

My husband and I took our Greatgrand children for manicure and pedicure. They are 9 and 10 and…read moreDaisy and her staff were absolutely wonderful with all of us. My greatgrandson William said that the place was beautiful and nice. He said it was the best nail place in Springfield.

Horrible service tried to call before hand and the number doesn't work so I decided to show up and…read morethe name isn't even the same as online and the had 1 appointment that hadn't arrived yet so they said they didn't have time for me and the hours show closing is at 7pm and I arrived at 2:45pm save tire time and money and go somewhere else

In regard to the negative review, (which by the way reviewer has no photo)...I was in the shop that…read moreday. There was definitely an argument but the male professional wasn't cussing. I am pretty sure he doesn't know curse words as his English is extremely limited. He did call the police after the customer began cursing and became belligerent over a nail color. The female customer who could not control her emotions had a friend with her who repeatedly asked her to stop and she would not stop yelling. I'm not saying who was at fault and can only speak to what I saw and heard. The male technician was upset but offered for the lady's nails to be free if she would leave the shop. However, she looked for any excuse to be loud, complain and keep fighting after they began to disagree. Very idiotic. This shop is awesome. The owner was calm and kind through the entire thing. Lastly, I was the only client in the shop other than the screaming woman and her very sweet friend, so you can guess who must have written the negative review...

as soon as the guy started doing my nails, he put the drill up super high and was burning my nails…read more Very aggressive never spoke a word, and the price at the end... will not be going back

I usually tend to have bad experiences at nail salons, being treated with rudeness and unfairness…read more My friend and I needed a last minute mani pedi and they got us in instantly and were very accommodating. They are very good at designs and very quick service. Being somewhat of a difficult customer (wanting 5 different colors on my nails and changing my mind) they were super cool about it. Outstanding service. Maria took care of me and Tracy took care of my friend. A lovely underrated spot. I will definitely be back. Super talented nail art.

Shape is HORRIBLE! They look like crap!! Don't recommend. They are very unprofessional and rude!…read moreAll regal nails are bad! They rush and don't even ask if you like it!

This is the only salon I use. I've been a client for 10 years and have always loved the services…read moreI've gotten. I was switched from acrylic to Gel X within the last year, and it's a total game- changer for me as a bartender. Not only are the nails beautiful, but there is no lifting. The salon has undergone a really nice renovation and it's very comfortable. I wouldn't go anywhere else!

Always satisfying coming to this place, affordable nails for the design I wish for, will definitely…read morecome back.

I never leave disappointed. I can't wait to come home from deployment and enjoy a nice outing with…read moremy daughter getting a mani/pedi and hair cuts/coloring! I've been going to the owner since I was a little girl myself.

Website says all haircuts include shampoo and style and it wasn't offered and I felt rushed. I…read morestill tipped but don't think I'll be going back

I have a gift certificate and it was easy to use. Massages have been great with fabulous…read morecommunication from setting appointments to finishing up services. Definitely check them out.

TOO BUSY FOR NEW BUSINESS. Gift certificates irritatingly…read moredifficult to utilize. Will NEVER AGAIN purchase gift certificates from them. Have had three gifted family members complain of scheduling and rescheduling complications. My relaxing gift to them instead becoming a source of irritation. Appointments are scheduled months out then rescheduled now weeks later with another provider or cancelled outright on day of / twice now. Seriously ? Nope I'm done. Regrettably several gift certificates still in hand ... wish it were with another more accessible group ready to service.

I was in Springfield for a few days and in dire need of getting my nails done, I hesitated to go…read morehere due to the ratings, but gave it a go when another place was too busy. I was pleasantly surprised. It's in a seriously crappy strip mail that's not easy to see and there was only one other customer there. However, they were friendly and ok w/ my dip nails and gel toes. The place is bare bones, but my tech was clearly experienced and rocked it. I'm very happy with how my nails and toes turned out and would definitely return.

I believe this place is racist, I was here in December 2021 and for 30 days I tried to get a…read moremanicure and pedicure but they would not service me! The door says walk-ins welcome but they said I needed an appointment. So I said let's make an appointment now and they said call tomorrow. At that time it was only 2 customers and 5 workers. Now on April 8 2022 at 4pm the shop was completely empty, I asked for a manicure and pedicure, they said they normally close at 6pm but they are closing early! They to me to call again on the 9th, 2022 so I did but they said they don't have any available openings. I'm sitting in the Parking lot and there are only 2 cars in front of the shop smh! This is bad for business and I'm a good tipper!