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Expert Towing

5.0 (2 reviews)
Open • 8:00 am - 12:00 AM (Next day)

Services - Expert Towing

Junk vehicle removal

Winch-out service

Vehicle towing

Expert Towing Photos

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8 years ago

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8 years ago

EXCELLENT experience. He was ready for our roadside emergency with ideas for tire service and a quick service tow. HIGHLY recommend!

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Springfield Towing

Springfield Towing

(2 reviews)

DO NOT CALL THIS PLACE…read more I called to ask the cost to move my car a short distance off the highway. After I gave my location, I was told a driver was "on the way" but couldn't be dispatched unless I provided my credit card. Only then was I quoted up to $350, which I immediately declined, refused to give my card for, and told her to cancel the driver and the entire transaction because I would call someone else. Despite being told the driver wouldn't be sent without payment info, he still showed up and towed my car. The driver himself was great and professional. He agreed to $200, but once we arrived (a two-minute drive), he called his boss and suddenly raised the price to $250. I refused to pay the increased amount. At that point, his boss got on the phone, spoke to me disrespectfully, and threatened to take my car back if I didn't pay the higher price. He also made comments like, "I'm sure you'll find someone else," and "I'm sure you have someone who can do it for free." The bosses name is SHAHRIAR SALARTASH, he spoke to me in a very disrespectful manner and try to make it seem like it's my fault they hadn't moved my car for less than a mile and we're trying to charge me 50 extra dollars out of nowhere. Overall, the experience felt misleading, pressured, and unprofessional from start to finish.

Springfield Towing was assigned to us by USAA, our insurance company, when the radiator on our…read moreVolvo broke and began leaking coolant. Although USAA told us that that the tow would arrive in an hour, when we called Springfield Towing they told us it would be more like two. We appreciated their honesty! They offered to call us when they were on the way so we did not have to wait right by the car on the side of the road. They did call and arrived at the specified time. The driver was polite and professional and they handled the tow (to a garage we requested) quickly. Kudos to Springfield Towing.

ACE Towing - Backing up to offload heavy cargo.

ACE Towing

(19 reviews)

My car recently broke down in the parking garage at work. They tried jumpstarting my vehicle, but…read morethe battery and alternator were shot. They towed it out of the garage to my usual car repair place. They arrived within about 20 minutes of my call. Thanks for the help.

To start this, I know how terrible it is in the DMV to find somewhere to take your car in for…read morerepairs and how terribly car insurance agencies are. However I urge you to under no circumstances to use them for repair services. I heard from some people on the insurance side that they aren't really a repair shop/it might be subcontracted work. I have no idea, but I will say it definitely feels like it might be. I am inclined to also be suspicious that this is the case because of how much of a mess it was from the beginning to the very very chaotic end and every time I called it was one guy. Sometimes they answer on the repair line, sometimes on the towing line, but 9/10 times I only talked to one guy every single time. I know a lot of repair shops have long wait times, but really the length of time is not even what drove me over the edge, it really was the amount of stress and frustration working with them caused me. Constantly said they were waiting for parts, they got the wrong parts, the parts weren't there...then they say they take Progressive, come to find out Progressive has had so many issues with them they will only give them checks, they had 100 ways you couldn't pay them because for whatever reason they don't trust you to pay card and the insurance doesn't trust them to pay them....To get all this worked out genuinely took months and I had already moved out of the city by the time they finally admitted it was done (which took my 2-3 calls a week for 3 months). Any up-charge you get for going somewhere else is worth it because agreeing to have your car repaired here is essentially agreeing to taking on a part time job with this place. Whether or not they are a scam...I don't know. But they do a lot of things that scammers do.

Expert Towing - towing - Updated May 2026

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