Previous owner of my house had a solar panel system installed on the roof. Tried working with the…read moreoriginal installation company, Freedom Forever, for some routine maintenance. Customer service was very underwhelming, and I eventually called Solar Services. Their work and customer service was amazing. I changed monitoring services for my panels over to Solar Services because of how great and friendly they are.

Whole home solar system install: Fantastic! We have dealt with contractors over the years and had…read morevarious experiences, this company set the bar for all future expectations. They did what they said they would do, ON TIME, as expected and with out any hiccups. Our "quote" was our end price, they were very professional. We wanted to purchase our own solar set up, and do it differently than the "traditional" install. We just needed a company to take us thru the permitting, HOA approvals, wiring and installation. They came out and gave us a quote and we're helpful with advice. We loved how they were open minded to our needs and requests. We interviewed 6 "big" name solar companies but chose this company in the end. Because we felt they understood our vision and did not try to "upsell" us on something else. They did a great job, were honest, had great communication, and as I stated above..on-time, diligent, and completed the work with out a hitch. We love our home solar system and have highly recommended this company to friends and neighbors. If your considering solar, they should be one of your top considerations.

Glad to have met these guys. Gave me a time they were coming-not a 4 hours window. Texted me when…read morethey were on there way. So I was able to time it right to take my lunch break to meet them. thank you so much. Will use them in the future for additional services for my solar panels.

Loren did an amazing job and got my solar system back up and running quickly! He is professional…read moreand responsive. I highly recommend him for any solar needs!

Website does a great job at advertising its "24/7 Emergency Services " however when you actually…read morecall after hours for an emergent issue, the representative will tell you that the technicians are unavailable after 9PM and they have no clue as to why the website states that smh.

I told the technician and his apprentice what was wrong with my old Carrier heater. Even gave him…read morethe units' error code.15 minutes later he came down and told me what I all ready knew telling him it was a bad heater induction motor), he collected his $69 visit fee, and dropped a $1,454.41 repair estimate fee on me (the 41 cents was a very nice touch). The icing on the cake was his part arriving two and a half months later (they did call back later and say 2 weeks). I immediately went online and found an OEM replacement. I could have got it even cheaper, but I just bought the whole motor/fan assembly. It arrived a few days later and took about 10 minutes to install myself. I saved over $1100. I loved the level of professionalism these guys had when I had them replace my AC a few years back. I guess they are just looking for a payday this week. I might be older, doesn't mean I'll let you take Advantage of me.

LIED TO, NOT RELIABLE!!!…read more I booked an estimate with Anna at Go Green Electric in Newport News, VA, on August 7, 2025 at 10:45 A.M. I was told that James would be at my home between 2 and 4 PM. I immediately received a text, and I quote, "Go Green Electric, Inc. is scheduled for Thu, Aug 7 with a start-time-window between 2:00-4:00pm. After leaving MY JOB EARLY, to meet with James, of Go Green Electric, the START-TIME Employee. I phoned Anna back to CONFIRM. I was then duped with some BIZARRE story she gave me, that this was a "virtual appointment", which was NEVER spoke of, EVER. I WAS TOLD THAT JAMES, WOULD BE AT MY ADDRESS, WHICH WAS VERY CAREFULLY DOCUMENTED by Anna, as well as a CONFIRMATION that was sent to my phone. I was LIED TO directly by Office Manager, Anna!!!!!! STEER CLEAR!!!!! Go with Parker Electric

I would not give a star at all if I could. Booked an appt with this company online thru their…read morewebsite for install of some lights. Well, that appt time has come and gone with absolutely no contact from the company and electrician. Would not recommend using this company as not reliable.

I'm delighted with the service I received from Steve, Jeff, Tina, and the entire crew! They went…read moreabove and beyond to make sure we had a pleasant experience. Whenever I called or texted, they responded immediately. Oh, and the roof looks awesome!

Always first rate quality work! Professional, punctual, affordable and reliable! The only company…read morewe will use for our roofing and siding needs!

1 -- Lost fastener, improper reassembly, higher power bills, and poor follow-through…read more I contracted Philbrick Inc. Heating & Cooling for routine cleaning and maintenance on a system I purchased from them for approximately $8,000, and for which I've paid hundreds more over the years for service. The technician who performed the service lost a manufacturer-specific fastener and reassembled the enclosure improperly. One corner of the cover was left with about a 1/2-inch gap, which allowed a significant amount of cooled air to escape into my attic throughout the hottest part of the summer, increasing my electric bill. I discovered the problem months later while replacing the filter. I called Philbrick the next day and requested they correct their mistake. It took approximately four days to get a technician on site. He confirmed a fastener was indeed missing and attempted to fabricate a substitute. Lacking the right part and skill for that task, he ended up taping the corner of the door--a stopgap that still leaked air. He said he would try to scavenge the correct fastener from an old unit back at their facility and "take care of it." Instead, I was told I owed roughly $100 for this visit, despite the issue originating with their prior service. After multiple calls, I spoke briefly with the owner, who said he would investigate and get back to me. He never did, the service call was in June. About two weeks later when I called for an update, the receptionist told me the charge had been waived and she'd leave a message with he owner, but no one has ever followed up about the missing fastener or the energy loss. Today, I went into the attic myself with a flashlight, mirror, and magnet. In about 30 minutes I located the original fastener inside the unit and repaired the enclosure properly. I should not have had to do this. Based on this experience--poor workmanship, delay in response, an inadequate temporary fix, an attempted charge for their error, and no meaningful follow-through--I cannot recommend Philbrick Inc. Heating & Cooling.

It was another terrible way to wake up. My rental property tenant texted to tell me the pilot…read morelight had gone out on the gas hot water. Neither he nor Virginia Natural Gas could get it lit. VNG told him that I needed a plumber. The technician also gave his general assessment of what he thought was the problem. It wasn't a surprise to learn that my regular plumber didn't do gas appliances since they require additional certification & equipment. He referred me to someone who referred me to someone else. I checked the Yelp reviews for that plumber & Philbrick, the plumbing company used by the restoration company that has done work for me. Philbrick had good reviews. The other had bad. Thank you Yelp! Calling Philbrick I expected a wait for service. Their customer service person put me on hold then returned to the line with great news. They had someone in the area & could come right away. Amazing! My tenant was home so I hoped to handle my end over the phone. The technician called on the way to the property and we discussed the problem. He finished getting the pilot light lit in record time & called me from the house. When that particular pilot light is lit there is a button you have to hold in for a specific amount of time. He had instructed my tenant on what had to be done. Both the trip charge & the charge for starting the pilot light were extremely reasonable. We handled the transaction over the phone with a credit card & the receipt was emailed to me. Randy, the technician was extremely nice and answered all my questions regarding the age & normal life span of the appliance. I also questioned the life span of electric hot water heaters, which I have in my main residence. I've had a hot water heater flood before. So I wanted to avoid that at both properties. When I thanked him for the prompt response he told me that he had been rerouted to me. His next call had been sent to another technician. That's the perfect way to handle "In Home" scheduling by a repair center. This company receives my highest recommendation. Thank you for making what started as a really bad day not bad at all. I didn't even lose my morning coffee hour(s) because of the conveniences they offered.

Eric came to my house to install a full house scent system. He made some connections with an outlet…read moreand a relay. Only problem is it only worked if my thermostat was set to fan on constantly. It was supposed to turn on the scent machine whe the furnace/a/c fan turned on. I advised him of this not working as he promised within a couple hours of him leaving. He said he would come back or send an associate to fix the issue. That was over a month ago. He never returned, and the cherry on top, he blocked me from calling or texting him. Sad experience for dealing with a professional tradesman. Sorry, but can't post more than 1 star for him taking my money and not finishing the job. Hire at your own risk!

Fully recommend E&H Mechanical. Without hesitation, I will call them for all HVAC service in…read moreHampton Roads! Best service, fair price and trustworthy. The team arrived the same day I called and were the most professional contractors I have worked with. They took the time to troubleshoot my HVAC issues at an extremely fair price. I originally called thinking I needed whole home HVAC replacement but they were honest and respectful enough to give me all available options and we ended up paying much less to have a fully repaired AC and heater. The project was bigger than expected as there was a leak in our HVAC line set but the E&H Mechanical team took the time to continually test and examined the indoor and outdoor units and lines between until they were confident the leak was found and repaired. In all of the inspections, they found several substandard repairs/installation practices from the previous contractor, which they fixed at no charge as part of their overall effort to ensure they were completely confident we would enjoy our AC and Heat for years to come! The honesty and integrity of E&H Mechanical and their team of HVAC contractors left us wanting to refer them to everyone we know and if you call them, you will too! Recommend 100%

Wayne is an excellent and highly experienced electrician. He arrived promptly and efficiently…read morereplaced the AC breaker, ceiling fan, grounded wiring, and corrected double-tapped breakers. He even discovered a second double-tapped breaker that the home inspector had missed and fixed that as well. The price was very reasonable for the amount of work completed. Very thorough, knowledgeable, and professional -- I highly recommend his services.

Look no further than Castles Electrical for your electrical service needs. I just had my level 2…read moreEV charger installed and it was one of the best service experiences. Wayne is personable, professional, and knowledgeable. He arrived on time, explained the process and offered a good value for the install. We will be using Castles Electrical for any future electrical service needs!