SO relieved to have found this HVAC company! Two vendors pushed us towards getting our very old unit replaced, to the point that we were bracing ourselves that this would be the course of action when the heating stopped working. It turns out, it was an improperly programmed thermostat... which ironically, was installed by the same company that pushed us towards a full unit replacement and didn't even want to assess the unit for this repair when we called. Not only did Mike with Expert easily diagnose the issue, but in doing so he gave the unit a brief tune up, changed our filters, and said it was in pretty good shape. This company has earned our loyalty in that when our ancient unit DOES conk out--as we know it will, perhaps in a year or so--they'll be getting our business. read more

Gabe Ellis and his team of technicians @ Expert HVAC are the "Best in Class" for your air conditioning and heating services. Logan Toney came out within two hours of calling the business to evaluate the problem. The fifteen year old Goodman compressor needed replacement. He promptly found a new one and was back out by 8:00 AM the next day. Within three hours the task was completed and maintenance service on our 3 1/3 ton unit was performed. Fast, friendly, and price competitive. If you are in the NW, NE and North Central area of the valley, I highly recommended that you give Expert HVAC an opportunity for your next service call. read more

Great service , clean and fast , came when I needed them . Had my new complete system up and running in hours , it had to be 120deg in my attic . From the time I called them to getting my complete system installed was less than 24hrs , they were at my house at 8am the next day with all my new stuff , that was probably less than 24hrs . Cant beat it read more

just had the Spring checkup and once again the Technician was professional, prompt and thorough. Explained everything he did and certified working conditions. Great sense of comfort to have the annual service. Have been a customer for over 10 years. read more

Our air conditioner wasn't working when we returned from vacation. We called Expert HVAC, and a technician was that our home within two hours. A minor adjustment was all it took to get it going again. There was no attempt to add parts or up-sell. Service call charge was very reasonable. We are very happy with their professionalism. read more

They had a party for the celebration of 20 years of service, they paid for the food and did not pay for the labor.Shame on you

We have used Expert HVAC since finding them for most of our homes for service on an existing systems and installation of a new system. Gabe and his team are AWESOME! We have recommended them to countless friends, family and those asking for a recommendation for a great HVAC company. Exceptional all around! Service - quality - value - professionalism - reliable - responsive. Steph & Brent read more

We were out of town when our AC went out during an extreme hot streak in AZ. We couldn't get anyone to come out in short notice to our home, and if they said they would - they were no shows. We called Expert HVAC on a referral and so glad we did! The entire team from start to finish was professional, responsive and fast. Gabe communicated with us throughout the entire repair and he and the team were amazing to work with. I will only use Expert HVAC going forward! read more

Our AC was not working, in the middle of a Phoenix summer. We called Expert HVAC, they scheduled us immediately and we had a new unit within a day!! They were prompt, responsive, confirmed appointments, and showed up as promised. We are very happy with their service and professionalism. read more

My realtor recommended Expert HVAC Services back in 2020 when I closed on my condo. Despite it being a condo, I have two A/C units. One unit needed repairs, the other unit needed to be replaced. My A/C units are located on the roof; it's a two-story building. Scheduling was easy, and the customer service of the woman on the phone I dealt with was great. The repairmen came out on time, at around 9am, and were nice enough, but someone forgot to coordinate a boom lift, which caused a delay of 1.5 hours. So, obviously, there was a breakdown of communication and/or poor project planning. Either way, it's a crappy error to overlook something so obvious after having coming out to inspect and offer a quote. Once the new A/C unit was on the roof and the crane operator left, it was two men who installed the one unit and repaired the second. They were finished by about 6pm. I have no idea if that duration is normal or not, but so far as I knew, they did good work. ..until the following week. That week, my HOA installed pigeon deterrents on the roof. While those were being installed, HOA noticed that the HVAC guys had broken several roof tiles. HOA even took multiple pictures of all the tiles broke from various angles. I was annoyed that the HVAC repairmen didn't proactively inform me that they broke the tiles. Instead, they played off my inability to inspect the roof myself...opted to attempt to evade responsibility. Don't ask, don't tell was the strategy I guess. Though maybe I'm naive because never once did I think to ask "did you break anything while you were up there?"...nor did I outright tell them to "please avoid damaging the roof while you're up there." (I didn't think I should have to say that, but in retrospect...) Not informing the homeowner of damage the crew made shows a lack of respect, integrity, and accountability. Not cool. My HOA charged me $300 to have the tiles replaced. When I provided pictures of the damaged tiles to Expert HVAC, the owner offered to pay half, $150. I got the feeling the owner begrudgingly compensated me for half his crew's mistakes. I'm not sure what was more frustrating to him- that they broke tiles or that they didn't get away with it. Regardless, $150 was better than nothing, but again, not paying for the full $300 shows even less respect and accountability when you're presented with an opportunity to make things right, and still opt to assume only 1/2 responsibility. I'm giving them two stars - one for the convenience of scheduling and the office person's customer service, and, another star for a functioning A/C unit. My second unit needs to be replaced now; the job is going to another HVAC service with 5-stars and read more

Expert HVAC is amazing. I own multiple residential properties and 3 commercial properties. They always have the skills and knowledge to get my needed repairs and maintenance done. On time and reasonable prices read more

Our contractor remodeling our home recommended Expert HVAC when our furnace was acting up. Our previous HVAC person retired and we needed a reliable and affordable contractor that we could rely on. Thankfully, we have found our firm to take care of our home. From the communication to the detailed service, I was impressed from the amount of information the technician knew and educated me on our unit. I rarely write reviews but this one deserves every accolade on a stressful situation. They are affordable and knowledgeable and will not up sale you on items you do not need. read more

Had them come out for a simple swap out of a bad capacitor and got totally rolled over the coals! I also have used them in the past and referred them at least 15 jobs. I paid $300 for a $30 part which was swapped out in 5 minutes with the tech at my door ready to leave. For that price I should of at least had a thorough exam of my units and components. I would say to call around and check pricing and labor before they do anymore quick dash and grabs for your money on a tiny repair!! This is my last time using them or sending them to friends and customers of mine! read more

I can't speak highly enough about the few technicians we had the pleasure of meeting. About a month ago one of our A/C units stopped working. I called Expert HVAC about the issue and they had someone out the same day, unfortunately it was a larger repair than anticipated but they worked consistently to get the job done. Ray was the first tech to diagnose the system and was found to be a faulty fan blower motor. He came back the following day to install a new one and took it upon himself to handle the warranty paperwork that was necessary. I wish I could say that was the end of it but the next day it went down again. They had Mike come out next who did everything in his power to get it back up and going, luckily it was a bad part from Trane and was swapped out for a new properly working part. Mike installed and the system was back to normal. Fast forward a few weeks the system goes back out. Naturally we called them back and they sent the owner Gabe out to take a look at the system considering the issues we had ongoing last time around. Gabe spent two days rebuilding and recharging the system and it's back to working properly now. All in all it was a headache and stressful for everyone involved but I wouldn't wish to have walked through it with anyone else. Grateful to have honest companies still operating and showing up to get the job done! read more

Our air conditioner went out on a Saturday and contacted Expert HVAC who we used in the past to see if they can help us. Rick came out to the house the next day Sunday and got us up and running in no time. Thank God it was only a minor problem. I was sweating not due to the heat but how much this was going to cost me. Let me tell you, I will always use Expert HVAC because they are HONEST with how they do their business. No wonder they have a very high rating with BBB. read more

We have used Expert HVAC services for over 5 years to service all of our Rentals. They are the best in the business. They are always very honest, prompt and professional. i appreciate the excellent communication from the office and all the service technicians! Thank you so much! Kurt read more

Have to agree 100% with post from Jason K. Definitely check prices before. Requested a breakdown of pricing. Was told they don't typically do that ! read more

The crew who came out and did the install (removal and replacement) did an excellent job! We recently replaced our 23 year old Air Conditioner a 5 ton York, with a new Ameristar by Trane so far so good! They were responsive, allowed us to use two sources for payment and have been servicing our aircon for 6++ years. Would trust them and highly recommend them for the work. Worth at least getting a quote TY read more

We had them come out and check out our a/c units a couple of times and they seemed like they knew what they were doing. However, once they left and summer came our bills were higher than usual. We had another vendor come out and look and he showed us pictures of the mess that was left in the rafters: cut up pieces of 2x4 laying around, kinks in our lines which was seriously restricting the air flow, etc. This other contractor said we were probably only getting about 25% of what we should be getting out of our units. And Expert HVAC even had one of their supervisors come out and check that all was done right but he didn't bother to clean up the mess they left in the attic. Will definitely NOT be recommending them to anyone! read more

We have used Expert HVAC for several years based on recommendations from a couple of friends. They offer preventative maintenance plans that are affordable and make sense. This year we had our first real issue and I can say that I'm very glad my friends spoke so highly of Gabe and his crew. Definitely a company with integrity and real concern for their customers. We couldn't be happier with the quality of their work and their customer service. Highly recommend this company! read more

Received several quotes for some duct work relocation. Half a dozen other companies wanted $1500 and up for what seemed to be a fairly simple job. Rick proposed a much cleaner, simpler solution that cost half that amount. Workers were very courteous, arrived on time, completed on time, cleaned up and did a perfect job. Highly recommend this company. read more

Expert HVAC is fast, friendly, and most importantly - HONEST! My AC died on one of the hottest Arizona summer days. Within an hour of my call, they were at my house and within another hour 2 problems: 1) a burnt transformer in the air handler and 2) defective contact/relay in the compressor unit were replaced (all parts carried on their truck). My house never got warmer than 83 degrees while the AC unit was down and was fixed so fast I never felt it went out! Thanks again for communicating every step of the way and for the A1 Service. I highly recommend Expert HVAC!!! :) read more

As a Licensed Real Estate Broker and Property Manager of 80+ units in central Scottsdale, I have been working with Expert HVAC since 2008. Gabe and his crew have always been nothing short of professional, honest, efficient and dependable. I started with Gabe on a recommendation when my "regular" HVAC vendor was not available. It didn't take long before Expert became my "Preferred & ONLY HVAC vendor". He and his crew are all knowledgeable, accommodating, and professional and there whenever I need them. I have had emergency tenant issues, and they have responded timely and have corrected all issues immediately. I manage units with some very old HVAC systems, some over 25 years old, and they are still going strong thanks to Expert and their "PSA SERVICE AGREEMENT"! In addition, now the HOA Community Manager comes to me asking for a referral to my HVAC vendor because of the reputation Gabe and his crew have presented in this multi-housing community. Expert has also replaced about 10-15 entire HVAC systems (air handler, compressor, digital thermostat) for me and has ALWAYS given me the best pricing, warranty and service package in the industry. I have dealt with some real "bandits" in the past, so it's refreshing to know that there is a real honest service company out there and EXPERT is #1 on my list. Give them a call today, before you call the bandits....you'll be glad you did....5 Years later and not one complaint, I'm glad I found out about EXPERT HVAC SERVICES! read more