Definetely a 5 star place. Very nice large private rooms and pretty quiet too. Nice private bath…read moreand Shower worked great. Clean and nice decor in all the public spaces. Rosebud, Owner and family are great hosts. Breakfast was wonderful! Great front porch area, and its short drive to Snowshoe and Cass. My one and only complaint for the MC group....its a pretty short driveway but gravel uphill with some sharp turns and a crappy wooden bridge. Regardless we hope to visit again because otherwise its a great place.

The new young couple who have bought this adorable bed and breakfast are wonderful and SO…read moreaccommodating. They are updating it slowly but surely. The rooms and beds are comfy and each had a coffee pot. The living room had an inviting fireplace and we took the time to even sit on and enjoy the large spacious front porch, even in the cold fall weather. The owner was playing piano when we arrived. Because of covid, there was no breakfast, but we received free breakfast vouchers to Route 66 which is a local restaurant nearby. It is not that far to snowshoe for skiing. It's near cass scenic railroad! We would most definitely stay there again! Highly recommend! Great place and great owners!

Stay 01/15/21- 01/18/21 All the restaurants at the inn are…read moreclosed right now because of covid-- but they were truly accommodating and upgraded our room due to this inconvenience. I would call in advance if you plan on staying anytime soon to ensure your stay is worthwhile. We were still able to use the Snowshoe resort activities. Bring food with you! All of the restaurants at Snowshoe are currently takeout ONLY--you must wait outside for your food and with minimal staff wait times are hours. Silver Creek was the only place we were able to sit inside and eat/wait for takeout inside. The front desk receptionist at Corduroy Inn, Teresa, was extremely helpful. She was kind, professional and genuine... we would not have made it through the weekend without her! Thank you so much Teresa! I will also say that the Corduroy Inn was the nicest lodging we saw on the mountain... we ventured inside a few of the hotels looking for food and noticed that none of them were as well constructed, clean or beautiful as Corduroy Inn. The rooms are exquisite and amenities (espresso machine, heated flooring, washer/dryer access) were extremely appreciated. Lacking was luggage carts... that would have helped with all our gear. I would stay here above anywhere else on the mountain though considering these things !

I just stayed at the Corduroy Inn over this past weekend of June 1. I have never written a negative…read morereview about a hotel before but this is literally the worst place I have ever staid. To be clear, the rooms are nice. The problem is in the technology they use, the service, and the billing practices. Firstly, they use an app to get in to your rooms. When I returned to my room after dinner, the app wouldn't work. It said it couldn't communicate with the lock. No problem I'll get another key at the front desk. This led to the second problem, the front desk closes at 4pm. No contact information posted. I look up the phone number on the webpage and call. It goes to an answering machine. I leave increasingly disgruntled messages over the next hour and a half. The temperature is dropping, my seven year old is in a t-shirt, I have access to my room and my car keys are in the room. I send emails to the place, not response. I ask around at the restaurants if there is anyone onsite. No one knows. Finally I ask at the place next door which is part of the same building. The guy says he'll check if his master key will let me in. It works. So good, I get in my room. Bad, the pizza place next door has access to the rooms. Finally, I get the bill today. It includes a 15$ amenity fee and a 45$ cleaning fee. For one night. This isn't a hotel, it's run like an AirBnB without the technology or service. It seems cheaper than renting a condo at the resort, but that's only because the condo rentals post their fees and cleaning charges.

Really nice people could stand a few upgrades but a really good deal for the price if you have a…read moreissue they come to help they treat you like family

My significant other and I decided to have a romantic night out to dinner while visiting Snowshoe…read morefor a weekend of skiing. Elk River Inn and Restaurant is 20 minutes (11 miles) away at the base of the mountain situated right on its namesake - the Elk River. What truly carries this rating is the food and atmosphere. It's very cottage-like feeling with lots of wood interior and cozy reminders all around you that you are in the mountains. I wouldn't consider the interior kitsch, but rather, decor appropriate for what it is. It was built in the 1980's and to some degree still reflects the time it was built through its furnishings. In a way it reminds me of my parent's house and I can appreciate this sort of decor. For dinner we had a meat and cheese board, rainbow trout and duck breast. Items, which, we were better happy with. The food was delicious and proportionally fulfilling. I had a glass of wine and he had a beer. Prices are similar to what we are familiar with while dining high end in DC, and we weren't that surprised to find that out here. If you are looking for something moderately priced then this might not be the place for you. Service was less than amazing. It was slow and a bit amiss. That is why this isn't a 5 star rating. It was disappointing. She was nice enough, but not someone I would want to have as a server again. We were next to a table who had a different server and he was on top of his game without a beat. This is totally worth a visit if you want to get away from the mountain for an evening. It was refreshing having food that didn't involve something fried, a burger, or sandwich.

DON'T BOOK! Words cannot describe my shock when we entered this "resort" to find everything torn…read moreout. All "amenities" were either non-existent due to renovations or covered in construction dust. There was no AC in all of our unit and no electricity in half of the unit. The administration was awful and completely useless. I asked if they would waive the $8 fee for my child to play in their dust-covered playground, because our stay had been just awful, to which they replied "absolutely not". Unfortunately, I already booked a stay for the following month to bring my family on vacation there... I am madly trying to cancel the booking because I'd rather lose $2,000 than stay there. The least that management could have done would be to apologize for not notifying their guests ahead of time of the construction, and waived the $8 fee for my child to play. All day I saw innocent guests check in to this construction site with the same look of confusion and concern that I had on day 1 of my stay... I personally wanted to tell the hotel manager that she was an incompetent middle management b who should clean her office... hoping she just reads it here instead.

This place has GONE TO GARBAGE! Mountain Lodge was rough. I paid minimally for a 2 bedroom condo…read morebut I couldn't in good conscience let my family lay their heads here even for one night. The "Classic Two Bedroom with new or near new furniture and accessories " literally had a whole in the wall and a broken kitchen table leg, no linen, no towels and the beds weren't made and their were no pots and pans for a 3 night stay. What in the actual disaster is going on here. Burn the entire lodge down and start over. We have been coming here forever. Since my now 16yo son was maybe 5/6yo. We have always preferred Mountain Lodge. We have stayed other places like Allegheny Springs and Expedition Station but always have come back to Mountain Lodge. It is truly sad. The front desk doesn't care but when I went to Jack the manager at Allegheny Springs checkin he was able to get us into something more suitable. I will never book again at Mountain Lodge. So Long ML. Never again.

Brigham units are the way to go at this resort as you can see the unit you pick in advance…read more Village view #308 shown in the attached pictures

We stayed in Allegheny Springs 205 and loved it! As other reviews say that the walls are thin and…read moreyou can hear everything...yes that is true however, we were understanding that people are coming in from outside with ski boots on so of course you're going to hear those up and down the hallways. Everything closes early and people pay money to ski and snowboard so it's generally quiet past 10/11:00 PM. We had no trouble sleeping. The unit was beautiful and updates although we did have a very slow internet connection. We would stay in room 205 again.

I've stayed here many times over the years and it's been one of my favorite lodging options on the…read moremountain.  However, starting this year it's lost one of the big amenities: the indoor parking is no longer free - now it's a hefty $20 per day ($15 off season) without in/out privileges. It's also a clumsy system - you have to take a ticket on entering and pay with a credit card upon departing since the garage is managed by the condo association, separate from the room booking with Snowshoe).  Note also that the key scanner and ticket dispenser are not in one place so it may not be immediately clear after you scan the key card how to get the ticket.  Anyway most people who stay at Rimfire no longer park inside - after all the free main parking lot is right across the road - but if you do decide to use the garage there are now tons of spaces available. This time I booked a Brigham Collection traditional room (210B) instead of my usual preferred deluxe studio which wasn't available (due to the pandemic Snowshoe is now busy throughout the week so lodging options are limited even on weekdays unless you book way in advance).  The BC signature rooms are supposed to be more posh and in a way they are - more stylish looking furnishings, wood floors instead of carpeting, king size bed etc,  but since this is a "traditional hotel room" it does not have even a small fridge or microwave, only a coffee maker, which is extremely inconvenient.   This room is also tiny, with an unusually oppressive low ceiling (ceiling height maybe a problem for many if not all rooms on the second floor).  The large wall mount TV has streaming options but wifi is very slow.  This room also has a connecting  door to the next unit, and soundproofing is nonexistent, we can hear the people on the other side of that door like they are in the same room with us.   Rimfire might be the only condo building that has "traditional hotels rooms".  Absolutely not recommended - especially since they are not any cheaper than the condos.

Little bit pricey, we were already booked for a 4848 concert that got canceled again, so there are…read moreother mountain top spots at a much better value. This location is primo for being centrally in the mix. They are doing upgrades, much needed upgrades to the hallways and exterior. We were told there was free underground parking. We were told wrong, they get you for 20$ a day. The entrance elevator remains broken after a week, my guest is injured and the work a round is to go thru heavy doors to an alternate elevator. Doors are extra heavy and watch many struggle with the door and their bikes. Tis mountain bike season here. The room we stayed in recently got new carpet and was western facing, allowing us to view great evening sunset vistas. Go 4th floor, higher lofted ceiling and gives you the feeling of more space and less hotel vibe. They do have twin hot tubs open. There is a pool a few steps up, that allows you to buy an access pass. were it to open. Nope closed when we went to swim.

Terrible Theres no…read morecoffee in the lobby. No coffee maker in the room. Taking the death trap shuttle bus up and down the mountain is terrifying. There's almost nothing in the area outside the resort. No shopping, no restaurants, no phone service. The large dog barking in the hotel was maddening! Just don't.

When you travel, and you get a room at the last minute for $119/night near a ski resort, to be…read morehonest, you don't expect much. Every once in a while, though, you are pleasantly surprised. Such is the case with The Inn at Snowshoe. A+++ from this family. They upgraded us for some unknown reason to a small apartment with two bedrooms, full kitchen and a jacuzzi tub for the kids. The room was pedestrian but very clean. The Par-Mar is right down the street for the only affordable groceries in the entire area. I would prefer to cook for my kids, rather than pay for overpriced, poor quality resort restaurant food, and it saves a ton of money. Yes, The Inn, is down the mountain. It is a ten minute drive up to the top...but who cares. WiFi worked fine. The website said the pool and hot tubs were closed but that proved to be incorrect. The area was open and warm and inviting and enjoyed every night by this family. The staff was friendly and it's where all the ski instructors live so there is nice family vibe of 20 somethings that would make it fun for young couples. Our kids were in ski school all day, so my wife and I used our time away to decompress, rest, and dare I say...get in a well-deserved cuddle.

I want to preface this review by saying that we did not stay overnight in a room at The Greenbrier,…read morebut we did spend most of the day there, and I'm glad we did. When you pull in, you will be greeted by security at the front gate. We advised them we were there for the bunker tour and to do some shopping and they gave us a parking pass and directions to the best place to park. The resort is iconic, huge and pristine. We walked our dog around the grounds and up to the main building. Unfortunately, even though they say that the resort is dog friendly, there are some areas where dogs are not allowed. So I waited outside while my husband spoke to someone at the front desk about reserving a spot for the bunker tour. When he returned, I went inside while he stayed out front with our pup. When you walk in the decor hits you all at once and, if you are a Fallout fan like I am, everything just feels so familiar and comfortable. The bold, eccentric colors and patterns, the chandeliers and unique furniture... It's all there. I wandered through the shops which are upscale and fun to browse, even if you're just looking. I bought some giant macarons which were priced incredibly reasonably and really enjoyed them. All of the staff I encountered were friendly and helpful, and even without reservations, we were able to get tickets to the bunker tour. Be advised that they made it very clear to us that getting tickets "day of" is not the standard experience, so I do recommend reserving tickets if you want to do the tour. The vault tour itself is probably closer to four stars, but it's definitely a must. Knowing there was a fully built secret congressional bunker hidden underneath this glamorous resort for decades is wild. You walk through the old dorm rooms and meeting areas and see how it was all set up so long ago. You're not allowed to take any photographs, but I did read some basic information before coming. Still, reading about it and seeing it are two totally different things. It cost well over $100 for the two of us to do the tour and that is before tip so it definitely isn't cheap. It would have also been nice to have more seating, especially for things like watching the video, etc. My feet hurt a little after the tour from standing so long on the hard concrete floors of the bunker. The only reason that we did not end up spending the night is that we really wanted to be inside some of the main buildings and although they do offer dog friendly accommodations, they are only located within certain cottages kind of on the edges or outskirts of the property. There is also a $250 fee for dogs so we decided at the time that it would not be worth it for us, however, full disclosure: we regret that decision. We definitely should have spent the night. It was a once in a lifetime experience for me and if I ever get the chance to come back here I will definitely get a room and stay as long as I can, soaking up the ambiance and anemoia.

Dorothy Draper began transforming the Greenbrier in 1946 after it had been used as a military…read morehospital, and it appears the updates have been minimal, if nonexistent, since! Slouchy couches, stained carpet pulling away from the walls. The cheapest daily rack rate on a weekday is a whopping $400+/night, not including all their BS fees: $49 daily resort fee per room and 9.75% Historic Preservation Fund, 6% sales tax. SO NOT WORTH IT! Seriously, I get keeping the iconic Draper theme, but you gotta upkeep everything to warrant that price! I stayed here for 3 nights for a conference, and had multiple interactions with staff from calling to make reservations for activities, the bunker tour, dinner at the main dining room, bowling and the conference room facilities. Customer service ranged here from very nice, cheerful and helpful to unaccommodating, aloof, and just plain rude. When asked questions about the facility or amenities, the staff would often give me blank stares or just shrug and say they didn't know. I was checked in by a trainee who did not give any direction on how to get to my room in the BOONIES (Copeland Hills) and we drove around aimlessly until we gave up and went back to valet to get directions. When I asked if I could be in the main hotel with my coworker at check in, another snooty employee (senior or the trainer, I dunno) blatantly said "no, your group is assigned to the cottages", which was 100% a lie because my coworker simultaneously checked in with another trainee and was given a room in the main hotel. The next day, a second coworker was also given a room in the main hotel. They both complained their rooms were creepy feeling, dirty and in need of some major renovations. So I guess depending on how you look at it, I had it better since my cottage in the boonies wasn't as old and was in pretty good shape. The wait staff at the conference was too efficient! I left my untouched dessert literally for a few minutes at my seat and when I returned it was gone! My fiancé did the bunker tour and the bourbon tasting. He was the only one at the bourbon tasting at 5:00pm and no one showed up for the 6:00pm either. At the end, he was given a non itemized bill for $88 (the base price was $65) and then he tipped on top of the $88 thinking that was the base rate! Clearly the astronomical service fees were already embedded in there. Throughout our stay, we wondered where everyone was. Despite being reservation only, the main dining room was at best 25% full when we were there on a Friday night. Everywhere we went: basically empty. The many random sitting rooms, the restaurants, the casino, the bowling alley, indoor pool, the bars. The only activity that had a decent amount of people was the bunker tour. There were many private events we saw set up everywhere though, and our conference alone was about 300. So maybe that's their thing. My coworkers had mini fridges in their room in the main hotel, my room in the cottages did not. My coworker called room service for ice (there are no self service ice machines) and it was delivered 2 hours later when she was sleeping. The room service delivery fee is $5 for the main hotel, but $20 for my cottage in the boonies. Why do I have to pay 4x in delivery fees when I asked to be in the main hotel to begin with? Ridiculous. The Greenbrier is old and busted and riding on the "historic" factor to draw in guests. If I stayed here for leisure and paid for this out of my own pocket, I would be even more pissed.

We had a wonderful time at the Omni. It's a beautiful and well appointed property. We visited for…read moreNew Year's and attended their gala dinner, which was phenomenal. There are ample staff, and everyone was very friendly and attentive. We enjoyed everything we ate, from the quick serve breakfasts and sandwiches at Martha's cafe, to dinners at Woody's, the breakfast buffet, and the gala dinner. It was always easy to find something to eat or drink, with various levels of service/formality. The gym is well appointed, and we really enjoyed the outdoor pool and hot tub. The afternoon tea and cookies is very crowded, but fun. The evening movie was a fun activity, with popcorn and nice seating . One thing I really liked was the number of occupied public spaces. The lobby/foyer has live music in the evenings, occasional tea and coffee service, couches and fireplaces. The Christmas decorations were just gorgeous. We enjoyed walking around to see them all. We also really liked the vibes in the Presidential Lounge and had drinks there on several occasions, taking our time. We are not fancy people, and did find the hotel rather expensive, and definitely still felt nickeled and dimed at times. There is no included food/beverages, and only part of the complex is available/included in your cost. We were able to use part of the outdoor pool, and the indoor pool and fitness center. The mineral pools, onsite and off, are additional fees, as are all meals, most coffee, etc. Parking is not included, and is valet only. There are numerous daily activities, most of which are an additional charge. Many did look enjoyable, but we opted out of the $75 bourbon tasting and $75 yoga classes. When the Omni is on, they are ON, but, to my point above, once they start to miss, they just kind of shrug it off and the mistakes feel expensive. My date had bought me a massage, which came with a spa day pass, which is the only way to use the spa garden and on site springs. We didn't realize at first that I already had a day pass, so we went ahead and purchased one for him to enjoy the facilities as well. On our spa day, the hot water was out, which meant that a decent number of the indoor facilities were not enjoyable. There were no discounts or alternatives offered, just kind of - it's not working. We still had a very nice spa day, but would have enjoyed the indoor showers, and actually, showering off, in January, in cold water after using the mineral springs, was not fun. When we ordered room service, half of our order was forgotten, and again, we were presented with a brief apology and the full bill, even though it took an additional 20 minutes for the food to arrive and I had finished eating mine by then. The most stressful error was when the bell staff dropped the garment bag containing my black tie dress on the floor in the hall, and we found it there when we came back to the room! I was really upset about that, though we didn't call the desk as we were tired and I did have the dress in the end, but this could have ended quite differently. I will also say that the walls are PAPER thin. A rather loud family occupied the room next to us for part of our stay and we could hear EVERYTHING. The historic property is just lovely, and the service was really nice. If we were to return, we would likely stay for a shorter visit, but it was definitely worth a trip.

We went to the Omni this past weekend for an anniversary and thought it would be a romantic…read morelocation with the scenery and hot springs. Yet, we found that the hotel was significantly overpriced, poorly serviced, and much more geared towards kids than couples. The Service Nearly every interaction we had with the front desk felt like we were inconveniencing them. From the moment we walked in, my partner and I walked up to the front desk with two employees. The one briefly looked up at us and then returned to what she was doing. We stood there for a bit before I asked if there was someone who would be able to assist us for check-in. The next morning, we walked by and that same employee was leaning up against the wall staring up at the ceiling - it looked like she would rather be anywhere else than working at that front desk. It was not a helpful, four star experience in any way. The final straw for us was when we were checking out, and one of the Room Controllers (seems like a supervisor role) Patrick, was called over to try to help us with a question we had about a charge we saw on our bill. When asking if he could help us understand the activity fee listed that wasn't clear what it was connected to, he said he could look into it more but it would take over an hour to do. When we pushed if that was actually the case, he said "do you know how many people have stayed at this hotel over the past weekend," in reference to the number of tickets he would have to go through in order to answer our basic questions. Seems hard to believe a resort like this couldn't tell you what a charge on your bill is - and of course that wasn't the case. Turns out theres is a drop down that provides all the details. We weren't trying to nickel and dime here, just understand a charge that was not clearly tied to an activity. After he realized there was a drop-down and it would not take an hour to answer our question, he became significantly more friendly. Cleanliness Our room had stains on several surfaces, most noticeably on the pillows. The tub was also significantly rusted around the drain and there were two long hairs on the shower wall from previous guests that we found before using the shower. Food The food in Jefferson's was bad, especially at the price. I had eaten here before and did not remember it being so terrible. I would consider it the most overpriced meal we've had. We ordered an 8 oz steak, lobster tail, wedge salad, and spoon bread. The steak was 1) not 8 oz and 2) not cooked to order, the lobster was rubbery, the salad was soaked in dressing, and the bread brought with our meal appeared stale as if it had been sitting out for hours if not days. The Fees Everything includes an extra fee. We were fine with the cost of it, but the additional charges aren't an inconsequential amount and honestly it's clear that the fees are just a way to show a lower price when you're booking things. The one that really stood out to us was the spa "service fee" which was 22%, and which part of it went to the massage therapist - but the front desk at the spa couldn't tell us how much. We were told that this specifically was not a tip, and were expected to tip on top of the 22% fee. To make matters worse, our "50 minute massage" was not 50 minutes - we have texts we spent before and after the service from the room that shows it was closer to 45 minutes. To be clear, we were on time and completed the paperwork well before the start time - so it was not a matter of us being late to the appointment. Activities A quick note - our experience with all restaurant staff, interns, seasonal workers, and especially those leading activities was very good. Archery was fantastic, the hot springs were peaceful and unique, and the hike had a very knowledgeable guide. The guides for Archery (the intern from Virginia Tech and Ahmet) were incredibly helpful and friendly. Our activities were not without frustration though - when we showed up to our 9am archery reservation, we were met by the intern who said her boss was not here so we couldn't get into the building. So we stood out in the rain until management showed up to unlock the door. We would recommend part of our 20% activity fee on top of the cost of the activity go toward cutting an extra key so future guests don't have to wait in the rain.