Mike was very helpful with a broken part in our hot tub. He was reasonably priced and responsiveread more

I had Mike out to do some work on a hot tub in a new house. He was helpful and beyond the work…read moretold me where to get parts so I could work on things myself. That's the mark of a Contractor that's got enough work they don't care about you doing some of the work to cut costs.

Bought my spa from Tim. Been about three years and everything that was promised about the quality…read moreof the manufacturer has been true so far. They honored a minor repair under warranty with no issues and chased down another problem that turned out to be the electrical contractors fault. Would buy my spa again from Tim. Delivery did not go the smoothest as my one point of criticism. I talked directly to Tim about it so my complaint wasn't blown off or anything like that. Pro tip: know in advance what direction you want your spa cover lift to go and which direction you want your service panel to go. Go through the manual's installation manual to make sure all steps have been done including closing a drain port in the motor. You're gonna have a bad time if someone decides for you or forgot a step.

We purchased a swim spa and a hot tub from Tim's Pools last year. Tim was fantastic to work with:…read morehonest, professional, knowledgable, warm and so helpful. Highly recommend you at least check out Tim's if you're in the market for a swim spa or hot tub. Tim is the best.

Fixed a small leak and replaced a nozzle for one of the jets. Working fine so far haven't seen any…read moremore leaking.

Work was done quick, and efficiently. Had all needed parts with him, and arrived on time. Will use…read moreagain.

Burton pools is a family owned business and they treat their customers like family. They have had…read morethe products I've needed and if they don't, they offer to order it for me. Their prices are comparable even though they aren't a big chain like some of their competitors. I like the small business atmosphere and that I'm treated like I'm a valued customer!

This is the first time that I have ever had to go from a five star review to a one star review…read more Jeremiah started off amazing, but has not been so great the last couple of months. It started with him not honoring the discount of the pool kit that was an extra 90 dollar's that he guaranteed that my pool would open clear, or it would go towards the opening of the pool. He also said that he would use his own chemicals but ended up charging me for chemicals used. Didn't screw down over half of the concrete pool cover anchors. And has been ignoring me about a current pool leak that I have.

I purchased a pool heat pump from Jay Carter on August 12, 2025 with next day installation. It…read morestill sits in my driveway November 15, 2025 with no response to my texts and calls.

2 years of loosing water in our pool , binding chemical's etc and a couple" pool people" who found…read morenothing . Ernie came out and in 30 minutes found the hole in our liner . We have not leaked all summer. Very professional, will recommend Ernie ( plus he is a great person) Thank you Ernie you saved us ! The Doyle's

Ernie came out and found the leak in our pool. He was very professional and respectful. I highly…read morerecommend using Ernie and will use him again in any of our future pool needs. Thanks Ernie!

Cool hidden place in Dry Ridge... We found out about it because we had to move temporarily around…read morethe area and boy did we hit the jackpot! and when I say 'We' I mean my wife, my wallet and myself because she looooooooves to buy plants no matter how many she already has and well being that we just recently moved to our new home, well! I'm 100% sure she is going to want to buy new ones. Now they have a pretty nice amount of variety on flowers, plants and trees as well. The prices are a lot better than the ones from nurseries that we have visited in Burlington and Richwood. The staff although we couldn't find one for a little while was very nice, friendly and helpful. They where all working on the plants while we where on the trees area but not a big deal, gave us time to walk around and get to know the area. I highly recommend them and will be visiting them back soon!

Paul and his gang did a fantastic job re-landscaping our home to a new and updated look. The crews…read morewere knowledgeable and hard working. We are very please with the ease and result of their efficient and beautiful work. Plans, last minute changes, and payment was smooth and easy. Highly recommend.

I have purchased 2 pools from Georgetown pools. I have been MORE than satisfied with the pools,…read moreservice, supplies and the GREAT customer service !! I would NEVER buy a pool from anyone else, or supplies! The prices are MUCH better & worth a 20 minute drive, for the honesty & help you will receive. The gentleman who put our pools in were professional, efficient and so helpful. An overall great business with kind nice people who own & run it!

From the owner: When the snow melts and the ground thaws, it's a signal for the start of Spring. That also means…read moreit's time to get out the water wings and goggles for good times at the pool. The Georgetown Pool Supply in Kentucky has everything you need for a safe, fun time whether at your own home or in your favorite community pool. From toys and floats to maintenance supplies and chemicals, you'll find everything you need for the pool. They offer free water tests and consultations to determine any issues with your pool, as well as chemical analysis and system troubleshooting. Their store has a wide variety of pumps, filters, liners and spa products available to ensure your pool remains ready for use. For more information on the Georgetown Pool Supply store, contact them today at (502) 863-3322. You can also find them online or on Facebook.

Everything went quite well. The communication was smooth and the overall service met my…read moreexpectations. There were a few tiny hiccups along the way, but they were handled quickly and professionally. I really appreciate the attention to detail and would feel comfortable using the service again.

Joys of home owning. Had RBS come out for plumbing this time. Not sure why my first review was not…read morerecommended for the electrical work I had done. My main valve into the house was badly corroded. Rob put in a new valve and a PRV. Work done quickly and very reasonable. Once again I can't say enough good things and highly recommend !!