if I can give zero stars I would!! Shoemaker Avenue Animal Hospital is the absolute worst!! First…read moreof all, I had to reschedule an appt because I had work & they never returned my phone call. mind you, I called at normal business hours and they didn't answer, I guess they screen their calls! If you have a dog with fear aggression this is definitely not the place! They don't even have the respect or decency to tell me they don't want my dog as a patient. Meanwhile, he's suffering with a ear infection!! They wanted to sedate him for his appointment so the only thing I said when I left a message is that I had questions about the sedation, because the vet herself didn't tell me anything about it, the receptionist did. They don't give a shit about animals!!

ZERO STARS for this Vet Practice . I thought this Vet had my dog a Westie-Highland Terrier, name…read moreBuster, back, she knew that I had just been to her office twice, about his breathing problem, was told she thought it was his heart, she gave me some heart meds and sent me home, ordered a bronchodilator, from a pharmacy in Phili, well my Buster had a turn for the worst, called her office and she was gone home, her staff, told me to take him to plains animal hospital, now I'm in Duryea, that's a long ride for a dog who is having trouble breathing, went through some red lights trying to get there, my Buster died in my arms about 5 minutes before I got there... I'm heartbroken, and I really feel my dog had been misdignosed for at least two years before this, after reading up on the breed I this breed can get IPF - Pulmonary Fibrosis, not saying he had this but the symptoms, are there, she told me two years ago she thought he had a collapsing trachea, no tests ran to prove this and she could have ordered the bronchodilator 2 years ago not when the dog is fighting for his life, anyway thanks Dr. McGarry we got the bronchodilator 2 days after he died.... Buster passed away on 8/19/23 at 7:30 am... you remember that... Doctor McGary... I wont forget you....

She has saved several of our guinea pigs, diagnosed and treated our cat when she had seizures, and…read morehas done an excellent job at spaying two of our animals. I would definitely recommend this veterinarian, because she knows what she is doing and shows us how much she really cares about our animals. I would definitely recommend her.

I embrace all people regardless of race, gender or anything, so my review is based on his lack of…read moreprofessionalism and how he runs his business! I think he's a jerk! I think that's sad that it's being hinted at with the "terrorist" remarks... *UPDATE* I'm taking my pitbull to VCA Dunmore since the incident at this place. They gave me an estimate for his exam and sedation cost. Well holy shyt... ‍ VCA is only charging me $75 for the sedation where Pittson Animal Hospital was charging me $285 for the same sedation. HES TRULY A PIECE A WORK RAISING THE PRICE $200. STAY CLEAR OF THIS PLACE.

If I could give their "receptionist" zero stars I would! Called for weeks for someone to call me…read moreback and tell me to call to talk to the doctor after 3 (again for the third time). Today I called at 3:22pm for her to tell me to call back AGAIN in a half hour or so. I TRIED explaining to her that this has happened several times, as she just talked over me. I understand being busy, but maybe the doctor should TEACH the receptionists prices, how to answer questions, etc... Yes!! I DO think they should know how much something costs or when the doctor would be open for services! After which she told me I "can call another vet if I don't want to call back and I won't get an appointment for 3-4 months, which ALSO isn't true because I managed to get an appointment elsewhere. I wouldn't recommend calling this hospital, unless you want your day ruined by someone else's attitude!

Former vet of my dog (who passed away). Doc was amazing with her. Always made her feel safe…read morealthough she dreaded the vet. She would shake til he came in and calmed her down. Always telling her how pretty she was. Affordable and knowledgeable. Much respect to Doc!

For 9 years they have taken amazing care of my pets. We have also fostered a few and they saw them…read morefor shots and routine check ups. They found a malignant on my dog and removed it And I could not be more grateful. If you are able to be taken as a patient always show up or call to cancel because sadly I re-homed our staff since he could not live in the rental I'm at and the ppl that took him promised to drop him at his neuter appt and never did. So the no call no show has me out of their office now and sadly we are losing the most affordable best vet in the area because I trusted these ppl but they had their own human emergency and sadly it's not the vet's problem. But I will say they are the best. They let me keep my last spay appt for our kitty that we had already on calendar and it's so affordable with them. I was looking at $270 for an 8 lb cat at plains but starts at $125 here and that's amazing. Even with adding stuff like fluids, blood work, a chip and nail trim- still under the 270 lol so yea they are the best and most affordable and all the staff are caring , compassionate women. We love All About Animals and maybe they will take us back in future. I'd offer to pay the neuter that we missed if anything lol that's how much they are worth to me.

We have been patients of here for decades, when Dr. Jerry McDonald was the vet, and we used to go…read moreto his home. My, how things have changed. Jerry's daughter took over the practice after her father passed. We have taken 4 dogs and nearly 10 cats over the years to her, the last two showed up at our house with terrible eye infections, and have to have the eyes removed. But, it saved them, so it needed to be done. We lost our girl, Molly a month ago. Molly had a torn ACL at an early age, and got arthritis, and started to gain weight. She then put her on a special diet, which was over $100 a bag, which was high in protein, causing more weight gain. The bottom line, she was heavy, and could not lose weight. Anyway, my wife found another dog for our lab to play with at a rescue, and we decided as a family, to go for it. We used All About Animals as our vet reference, and the next day our visit was cancelled because the rescue was told by Dr. Mcdonald that we overfeed our pets. WTF? Our kids are skinny, our 5 cats are skinny, and our remaining dog is skinny. But are one dog was heavy, and had the medical reasons to back it up. What a shitty thing to do to two little kids who took the loss of their dog very hard, but were excited to move on and give another dog a chance. Please do yourself a favor, and look elsewhere for a vet. Her father would have never done that, and I hope some day she answers for it. Stay away.

Kind and compassionate in every way. Friendly and knowledgeable from the front reception , to…read moretechs, to vets! This staff truly loves animals. I was also impressed that they understand the area market And we're not overpriced. Had pet emergency and when everyone else turned me away no new clients.... Westside vet hosp was kind and comforting. They will have my other 3 pets as clients And I know they be in great hands!!

I am choosing to post mostly anonymously because I do not feel like dealing with the excuses, buts,…read moreand defensiveness that comes with every 'bad review' which is actually just a pet parent expressing their concerns to help others keep their animals safe. I will not be sharing my animals names or super specific situations for this reason. I am sharing this to please please seek vet care elsewhere so you do not end up in heartbreak. First, my family dog was told she had a simple infection and that a routine cleaning would be fine. She was bleeding from the mouth and no other concerns were shown and no other tests were done. Within 2 days we took her to the emergency vet where they found she had a terminal illness and passed away that night. She was bleeding internally for who knows how long, and we came to this vet multiple times with concerns and were told she's fine after a couple minutes of looking at her even when she was actively bleeding. At the emergency vet they had to drain blood from her body from the internal bleeding. My entire family is traumatized and heart broken. The vet's office expressed their apologies - I am not saying anyone at this office is mean or rude - I am saying the actual vet care is absolutely horrendous and took a life that could have had more time if proper examination and testing had been done. We are heartbroken. We took our other dog in against our better judgement but because we thought, they seem so remorseful and they just unfortunately missed our other dogs diagnosis, and they're our family vet so really what other options do we have. We were told she was nauseous and said they understand why we would be 'paranoid' because of what just happened with our other dog. We weren't paranoid. Another misdiagnoses that could have ended horribly. That very night, we rushed her to the emergency vet where they found bladder stones that explained her symptoms. She has been put on prescription food and is doing well, thank goodness. We switched primary vets. We're so grateful she received good care and is doing well. I am glad for all those having positive vet care for their babies. I hope that continues. I hope this office does better. I hope this office stops placing blame on pet parents and instead looks at the trends of what is occurring at their office and figures out how to provide much more competent care. That being said, my biggest regret is not trusting my instinct when I knew something was wrong and they were not doing their due diligence to figure it out. Our dog's life was unfairly taken and our other dog was close to being next and I will defend this with all I have in me if it means saving someone else's pet. Seek veterinary care elsewhere. I fully expect a defensive and excuse filled response to which I will not read. I will not accept 'I'm sorry for your loss/im sorry you feel this way BUT' - 'I'm sorry for your loss and failing you and your dogs' should be the only response.

This place is a rip off took my puppy there to have her stomach checked they charged 400 before…read moregetting her in 250 for a check up 400 for a xray and wanted more money to make her poop they were very nasty to my wife i would never go there again but my vet was closed today exter animal hospital are the best honest an frendly

We have taken all of our pets to the Plains Animal hospital ever since it was established by Doctor…read moreAyers! We trust all of the staff with our fur babies! They are professional and knowledgeable. We have always felt welcomed and respected. As with any pet - the years roll on and their demise inevitable .... on each occasion the staff had always been very compassionate and sympathetic!

These folks obviously care for animals. Gentle, professional, and efficient. Nice people in a…read morefamily business.

I always took my dog here you get an appointment fast. Very nice people and excellent with animals…read more I highly recommend them!