I love this place. Last year, one of the feral cats who my good friend feeds had his leg caught in…read morea fox trap. My friend was taking him to a vet near her in Sugarloaf, but they were just rewrapping all of the dead tissue on his leg that would never heal and were doing more harm than good, prolonging his suffering for almost six weeks with only more dead tissue taking over his leg. I took him to Plains and the staff was incredibly friendly, helpful, and supportive. The poor guy ended up needing an amputation, but he has since healed beautifully and is happy, healthy, and full of love. I can't thank Plains enough for saving his life! They did everything they could to get his surgery scheduled as soon as possible to stop his suffering. I am eternally grateful! My Stubbs means the world to me and I would 100% recommend this practice to anyone who loves their fur baby. They were clean, affordable (they worked with me and charged much less than any of the other vets that I called in the area), and answered all one million of my questions. I couldn't have asked for anything better.

We were attempting to go to the EMERGENCY animal hospital that's connected to this building while…read moreactively doing cpr on our cat we walked inside and this lady who looks like a female trump just stared at us until I said we called everywhere *because we had called multiple places before leaving and on the drive to see if anything was closer* Plains was 15 minutes from us and her response WHILE I WAS DOING CPR was well if you would have called US you'd have known it's that building over there and pointed to the next building over. Making an already traumatic incident 10x worse. ABSOLUTELY INSANE behavior by this lady. Her hair was bleached to the point it was going to fall out and her skin was orange. Best description i have for her. I didn't stay to catch her name before I told her next time you LEAD with vital information you don't SCOLD someone on going to the animal hospital instead of the emergency animal hospital CONNECTED TO YOU. ABSOLUTELY traumatizing. And our cat did pass. And we had to pay 400 for 30 seconds of cpr It was initiated and stopped moments later when they informed us there was no heartbeat. 100 for each medication given there were 3 and than we had to PAY TO RELEASE THE BODY and PAY for a body bag so 600 dollars just for them to tell us yupp he's dead and CHARGE us to give us the body back. FUCK THESE VETS. THEY DO NOT CARE ABOUT ANIMALS THEY ARE FOR PROFIT. I DID NOT MIND paying for the medical care but paying to RELEASE the body not even cremate!? criminal *Edit the receptionist at the emergency vet and the staff were all quick and efficient they were an absolute blessing this review is for the reception at the main clinic THE FRONT LINE of your animals healthcare. Disgraceful

How we ever made it to the hospital in time, I still don't know. Our four-year-old French Bulldog,…read moreHank, went into heat stroke and was in critical condition when we arrived. A vet tech came running out, took Hank in her arms, and rushed him inside. When we left hours later, we truly didn't think we would be bringing him home again. It was a long, sleepless night, waiting for that dreaded phone call--one that, thankfully, never came. The next morning, a nurse told us Hank was off oxygen, and the doctor would be calling with his bloodwork--the same bloodwork that had been so abnormal it couldn't even be properly measured because he was so sick. Then the doctor called with the news we had been hoping and praying for: Hank was doing incredibly well. She wanted to keep him through the afternoon for monitoring, but he would be coming home. We cannot thank this staff enough for saving our Hank. Not only did they save his life, but they also gave our little boy so much love and care while he was their patient. We will forever be grateful and cannot recommend them highly enough. Thank you from the bottom of our hearts, The Woodruff Family

9 hours there and didn't do a thing for my lab. Referred me to another facility, after 9 hrs, then…read morecharged me over 1,000. Very poor service said my lab wasn't critical. The referral said he almost died. I do believe things happen, but didn't even look at him for 9 hours. I think they should be investigated for fraudulent charges I will never return there and hope others have a better experience.

They take care of baby girl and have always been very professional and kind and caring at all timesread more

Dr. Kutish and his staff were so amazing. They treated my dog so well, she had 14 teeth extracted…read moreblood work and a long day. When I went to pick her up, she was very happy and no signs of any pain or anything when we got home. She was just tired Thank you again Dr. Kutish and staff.

We've been taking our 4 year old kitty, Cheerio to WVVH since she was 8 months old. Both doctors…read moreare wonderful and caring. We saw Matthew for the first time this month. He's so caring and compassionate. Our nervous kitty was really comfortable with him. I wouldn't go anywhere else. It's a wonderful pet care facility.

You may be put on hold when you call but the office is usually slammed with calls because well when…read moreyour good your good ..and the wait is worth the care you will will receive ...we have never felt rushed with any of the vets s but we do have to give our gold start to Dr Jackie she is one of the best in our eyes she does go above and beyond and is very compassionate ..with your pets and your needs .. thanks again for our care with Mike ... Don and Joyce

They are very reasonable and nice. Always took good care of both my dogs. I certainly recommend…read morethem.

Not concerned about their life long customers. The only thing worse than their customer care is…read moretheir entitled attitude while taking people's money. Any other veterinarian in the valley would be a better decision.

My cat had a UTI, needed to be seen by a vet ASAP, and my regular clinic was not able to…read moreaccommodate us. I called multiple clinics in the area, trying to avoid the cost of an emergency vet visit and travel, and Kingston Veterinary Clinic was the only place willing to squeeze us in (an hour before close too)! Upon arrival, they were extremely kind and worked quickly to get my cat the care she needed. The staff was so friendly and clear in their directions for her care, even in their directions for how to get to the clinic. I wish I wasn't moving away from the area, because I would love to continue her care here!

Really care about my animals. Take the time to explain things and answer any questions. Wonderful…read moreDoctor and staff!

Can't say enough about Dr Matt and his staff They are so…read morepassionate and caring with the animals. If you have a problem during business hours they always make every attempt to get you in when there is an emergency.

Do not take your dog here. Veterinarian does not listen to concerns or care about your wishes. They…read moremis diagnosed my dog leading to inreversible kidney damage. Then on a visit for aftercare form an er visit I told the Lady no invasive treatment. The vet confirmed just an ultrasound was going to be done she would just lay down and that was it. The vet brought her back and said she took blood from her as well. I was so mad. They did not charge me for the blood draw or labs and only told me that the results look same as last time. Never gave me a copy of the bloodwork.Less than one star, no stars. This place only wants your money, they do not care about your animal!

Former vet of my dog (who passed away). Doc was amazing with her. Always made her feel safe…read morealthough she dreaded the vet. She would shake til he came in and calmed her down. Always telling her how pretty she was. Affordable and knowledgeable. Much respect to Doc!

I took my pet here and they charged five times the price any other vet has ever charged me. They…read moretried to sell me every single product they could, when I said I wasn't interested in buying anything other than shots they kept pushing, it was like I was at a sales pitch. They weren't even good with my pet and didn't treat her very well. I doubt they charge their other customers the same price they charged me, I don't see anyone paying five times the amount they'd pay at other vets. They moment I got there all they tried doing was selling me everything they could. I've never felt so scammed by a vet.

Dr Fine will not approve requests for Chewy.com prescription request…read more I have special animal that requires a special fool. Which Dr Fine forces you to buy the special food from him. Chewy has the Special food at a cost saving. Chewy also offers auto delivery. Dr Fine informed me that he is now starting his own auto delivery service for the special food. Stay away from a Vet that will put his profits before his patient. Dr fine is creating a veterinarian monopoly. Dr fine probably diagnosis a lot special food requests for the animals in his care? Stay away from a Vet that will put his profits before his patient.

I never leave reviews but I wish someone had warned me of this before my dog was subject to a week…read morehere so I hope this helps someone else. I boarded my dog here in June and was absolutely disgusted. When I picked him up he had a deep scratch down his nose. I assumed it was from a run-in with another dog and no big deal so I ignore and take him out to the car. When I go to lift him in he smelled so strongly like cleaning product and was covered with poop on his rear (this has never happened at home, he is a large dog). I go inside to ask for a paper towel or something to clean him up and no one comes out so after standing there for a few minutes I just leave and go put him in my car. He had mass amounts of hair coming off him so I give him a bath as soon as we get home and notice he has an ear infection (hasn't had one since he left the pound) and his paw paws are peeling off and cracking I can't even imagine what would cause this. He used to go into his crate no problem and it took 3 days for him to willingly go into his crate again. When I initially left for vacation and contacted them for an update it took 48+ hours to respond. This isn't just unacceptable it's boarder line animal abuse. I would never, under any circumstances take my dog there again.

Very friendly and professional staff. Great customer service. Always happy with the way they groom…read moremy pupps. Great day care & dog training.