I just moved into town from the west coast and needed a vet for my sick cat. I called them to see…read moreif they're accepting new patients. The woman who answered the call was rude. She said they weren't accepting new patients and hung up the phone on me. How do you turn away a sick cat? I find it really hard to believe they won awards. I've only been in town for a few weeks and find it very difficult establishing a new vet for my pets. Either they're not accepting new patients, not open on weekends, or don't allow walk ins (which is just crazy to me). I never had this problem in my last state I lived in. PA needs to do better with animal healthcare.

Very nice office staff. Very good vets. They listen to you and make their decisions on what they…read morefind and what you tell them. They are very caring.

The Throop Location. My dog was in critical condition. He…read morecouldn't urinate for four days due to cancer masses putting pressure on his bladder. I brought him in the morning for treatment or euthanasia, they recommended euthanasia. I prepaid for the appointment (which was later in the day). Prior to the morning appointment, I requested a muzzle because my dog was snappy, he snapped at me in the morning, I wanted to make sure the staff would be safe while examining him. They were aware that he snapped at me, since I was adamant about getting a muzzle. When we came for the euthanasia, with my two sons and husband, they went through their checklist. I again shared he snapped at me, then all of a sudden they demanded he is tested for rabies. For those of you who don't know how animals are tested for rabies, they must examine the brain. When asked how much does he weigh, I responded 80 lbs, they coldly said in front of my boys 'we have to take his head off and send it'. WHAT!? Are you kidding me?! And the worse part? I had to pay for it. I opted for us to bring his body home for home burial, but now I have to choose to have his body returned decapitated or pay for cremation. All for a snap that didn't break skin. The only time I was spoken to with tenderness or compassion is when they asked for payment. I am so saddened, angry, and appalled that despite me sharing the entire day that we needed a muzzle to ensure safety of staff because he had snapped at me, when it came to the very last minute and I was deep in grief I was blindsided by this. Try consoling a 12 year old who literally grew up with his dog that we can't bring him home to bury. Explain what the 'doctor' meant when he said 'we have to take his head off'. They made a hard day infinitely harder. Do better, Throop location. Remember that we are paying YOU for a a service, you aren't doing anything as a favor or for free. Now I have to live with the knowledge that my beautiful boy will be returned to us incomplete. Without his beautiful head. By far the worst experience of my entire life.

We LOVE Dr. Henry - she takes amazing care of our 3 Labs but especially our 11 yr old, Krypto, who…read moreADORES her. He had minor surgery yesterday and she did an amazing job (as did the entire staff at the Throop location). Thank you all for treating our fur kids as if they were your own.

Compassionate, caring, friendly, knowledgeable. They do their best to accommodate your schedule. My…read morefur babies are treated very well by the vets and vet nurses.

Dr. J has taken amazing care of my cat. Staff is always friendly and the wait is never too long.read more

I go there for my cat crybaby I had her nurtured the doctor was fantastic I never forget how they…read moreall made me feel for I was so nervous.I also go there for my cats shots well I decided to take another cat I have there and I was soooo worry she was sick, however they took excellent care of girlie as they did for crybaby. I went back again about 2 months ago for crybaby was under the weather I got a different veterinarian he was horrible and no help diagnosis what was wrong on thing for sure I never let this guy treat my cats again he was rude , obnoxious, sarcastic, insulting, and it still bothers me!!!!!

Took care of my baby and answered all of my questions that I had about his Hematoma. Veterinarians…read moreabsolutely loved him amd made him feel as comfortable as possible.

Dr Jones is an amazing vet. I've only been seeing her for my two cats Chicken and Nugget since I…read moremoved back to the area from DC in March, but my father has taken his German Shepherds to her for years. She truly cares for all her patients and has a wonderful demeanor, always answers any questions and spends time with you while you're there to make sure your pets are doing well. I don't think I would ever take any of my animals to another vet as long as she is around. My new cat Parsley is seeing Dr Jan and we also had a wonderful experience with her. I would recommend this animal hospital to anyone looking for a new vet.

This is one of the most compassionate veterinary care facility I have ever encountered. They,…read moreunlike the other places I have used, are focused on care instead of profit. My beloved cat was treated with the love he deserved. His doctor spent a great deal of her time trying to diagnose and treat him. The cost was affordable but unfortunately he had a terminal disease. He was given medication to prolong his life and we were able to keep him longer than we would have without this care. I was able to afford this care because the price was reasonable. After he died I called to cancel his upcoming appointment and the person who took the call was genuinely upset. His doctor called directly afterwards to express her condolences. I would never take any fur babies anywhere else.

How we ever made it to the hospital in time, I still don't know. Our four-year-old French Bulldog,…read moreHank, went into heat stroke and was in critical condition when we arrived. A vet tech came running out, took Hank in her arms, and rushed him inside. When we left hours later, we truly didn't think we would be bringing him home again. It was a long, sleepless night, waiting for that dreaded phone call--one that, thankfully, never came. The next morning, a nurse told us Hank was off oxygen, and the doctor would be calling with his bloodwork--the same bloodwork that had been so abnormal it couldn't even be properly measured because he was so sick. Then the doctor called with the news we had been hoping and praying for: Hank was doing incredibly well. She wanted to keep him through the afternoon for monitoring, but he would be coming home. We cannot thank this staff enough for saving our Hank. Not only did they save his life, but they also gave our little boy so much love and care while he was their patient. We will forever be grateful and cannot recommend them highly enough. Thank you from the bottom of our hearts, The Woodruff Family

Where do you find these delightful human beings to work for you? I remember when vets and vet techs…read moreloved animals and treated them with dignity, or you know, showed their owner some respect while their proceeding to euthanize their dying cat.

We have been taking our fur babies to Dr Manning for years after our local vet closed his practice…read more She is very kind, caring and compassionate. She was with us when we decided to put our dog down (very old and failing) every step of the way.

Dr Manning is a wonderful veterinarian. She is very compassionate. She was there when I had to…read moreput down my cat Sox The staff is wonderful. I wouldn't trust anyone with my cats. Carol Trzeciakiewicz

Everyone there is so sweet, smart, understanding, and fast acting! Even when I move this is going…read moreto be my guys primary vet

From the owner: The doctors and staff of Hometown Animal Hospital care about your pets. We will treat them as if…read morethey were our own. Unlike some of the large corporate practices, we get to know you and your pets, and are able to give personalized care. We believe in compassionate care, client education, and complimentary medicine which combines contemporary and alternative medicines to do all that we can for your pets, because, after all, they are family. Small animal hospital offering medicine, surgery, dental, diagnostics, therapeutic laser, as well as alternative medicine which includes acupuncture, herbal formulas, and food therapy.

Although it can be expensive, they will do whatever they can to save your pets' lives…read more I've had long-term familiarity with some staff and doctors there, as having multiple pets or working in rescue you might. Dr. Dionne Ferguson (internal medicine) and Dr. John Goodwin (cardiologist) have been been wonderful, dedicated, compassionate, and patient when dealing with my kids (pets). Two of my cats have been treated (and cured!) of hyperthyroidism with radioactive iodine (I-131) there. This was a few years ago for both of them. Both are still with me and doing well. One is now 12 years old and the other is 15 years old. I've also had some sad experiences. I lost 3 of my kids in the last year to various cancers or other complications. My two boys were father and son and had congenital hypertrophic cardiomyopathy. Both developed different cancers at almost the same age. They stayed in touch with our regular vets and shared visit records so they were equally aware of their most current state with treatments and visits. It was devastating, but they helped inform us of all of our options, and understood how they're family. In the end, they assisted with support and pain meds. When it was time (no one is ever prepared for that, our kids, or any of us) they were there to help make their passing as pain-free and as fear-free as possible for them, and we were there with them. They also offer services and I have my kids' urns with their paw prints. Just recently, I lost one of my girls to complications from lymphoma and/or IBS a few months before she would have been 16 years old. They saw her every few weeks over 6 months to monitor chemo and get B-12. (I couldn't do chemo with my boys with their heart conditions which was the worst not being able to try). She got those 6 months....and for the first few her levels and bloodwork fluctuated and then seemed to improve, but when it got too much for her any more and it stopped helping and organ issues overcame treatment, they were there to assist her transition as peacefully as possible for her. They sincerely care. I can't thank them or recommend them enough in an emergency.

I am surprised and disheartened to read the negative reviews. I have had Louie there who needed…read moreextensive bowel surgery, due to swallowing thread! I took in a kitten that was found hanging by her arm, that was later removed. Dr. Danova did an absolutely wonderful job with Louie! That kitten is now a 6-year-old tripod getting around quicker than I am...although I was not impressed with that doctor, so I guess it is a matter of who you are dealing with and what they are going through. The staff are compassionate and kind. We could use more people who genuinely care for our companions. This is Misty then and now, a beauty.