Dad went and got his car washed today, came back and he was very satisfied with the results. Trisha…read morewas very helpful and made sure his experience was great!

I bought a monthly pass here when it was Tidal Wave then Club Carwash bought the place and now the…read moremat washers have been broken for many months. I asked the manager there about it, and all he could say was I've put in a request for it ‍ Guess I'm gonna have to cancel my membership and go to one of the other local car washes that has working mat washers.

We love Tidal Wave car wash! We have a pass and it is so…read morequick and efficient. Great service, the guys spraying car always smile and are friendly. Very thorough cleaning! We also love the location. Highly recommend

We used this car was many times and never had any issues. The employees were always great. Until…read moreone day an employee accidentally damaged my car- admitted to and apologized for it. But the company as a whole is irresponsible and will not pay or take accountability for their actions (thankfully it was a small amount to get it fixed). We will not be using their services again.

Back again, and this time there was soap. However, there was erratic water pressure in the bay…read morenearest the bill changer. It was kinda like rinsing with a big pulsating toothbrush.

Went there several times and the touchless wash was out of order with cone in front of bay. Went…read morethere the other day and cone was removed but still didn't work. Tried the regular wand bay and put in 5 bucks and hit presoak and it sputtered and blew air and mist a few times and that was it so switched over to soap wash and no soap. So basically I paid 5 bucks for a rinse and another dollar to dry. About a month ago I went there and they had quite a few features out of order in the wash bays like tire wheel cleaner etc....If you want to blow money and have a dirty car afterwards then this is your place to go. Stay away!!!

I visit this car wash quite often as I have membership on three vehicles. The last few times I have…read morenot been very impressive. The blow dryers as you're exiting the car wash only blow in the water around which means if you don't want water spots you have to stop and dry the whole vehicle off after going through. (Very frustrating). After I was done drying my vehicle off, I went to go vacuum it, and it took five vacuums to find one that was working. Which is an improvement from last time when it took 6. Being a newer car wash, you would think maintenance would be top-of-the-line. I'll give it a couple more tries, Then it will be time to shop around town.

Sparkle express car wash in Collinsville Il. Beware they will most likely not pay you for damaged…read moredone to your vehicle by their cleaning equipment. Management now for 2 weeks will not call me back on what they are going to do.

We found Blackout while looking for retailers near the St. Louis VPC. We were traveling from out…read moreof state and wanted to detail the vehicle before turning in and was worried about being turned away for any reason. Blackout is about 10 minutes from the VPC; Responded right away via email and text and the whole process was smooth from beginning to end. Stevie welcomed us and made us comfortable right away. I had no doubts leaving our truck with him. Next day we turned in to the VPC and their response was it was "Perfect". I highly recommend Stevie for all PCS moves.

Stevie is amazing, nice and friendly! Lets not forget to mention he's very professional with his…read morejob! Got done on time and everything! The best car service ever! We're very happy and wont go anywhere beside "Blackout Detail" now!! Thank you Stevie!