I have been to a few self service car washes and this is the first one where the name is Self…read moreService Car Wash...LOL. Yes this is as good as I think it gets. Most of the self service car washes I used are either shut down or in such bad shape and I wouldn't wash a pigs butt at most of them. This place is kept up, its clean, everything works including the money changer machine. They even have plenty of room where you can pull all the way up in back and dry your car off, this place was made and designed to be self service, you go to some and you have no where to dry your car off, because they want you to leave the property. I believe the parent company is in Alton, IL and they service all the way here in Florrisant, MO They vacuum cleaners, foaming brush, spot free rinse, and wax, tire cleaner, engine cleaner and of course your high pressure soap and rinse and even a presoak. The price is $1.75 and you get 4 minutes too. This is the only place I hand wash my car and do it myself. Sometimes there is even a guy that will dry it off for you for some extra cash, but I need all the exercise I can get.

BEWARE! DO NOT USE THIS CAR WASH! We took our vehicle to Eclipse Car Wash in Edwardsville, IL. Upon…read moreentering the wash, they had a difficult time with the conveyor belt and mentioned it wasn't working properly and had to shut down the process to "fix" it. Once in the wash, the machine cracked our windshield - there was zero damage prior. Upon exiting, we stopped and showed the employees the damage. They had us submit a claim form and said they'd get back to us. Fast forward, they sent an email stating they weren't liable and went into a diatribe about how this is how "tempered glass works" (Windshields aren't made of tempered glass, they are laminated glass). When I pushed back and told them I expected them to fix it or pay our deductible they refused.I contacted my insurance company and they said that the deductible is $250 and it could potentially raise our insurance rates if I file a claim. They refuse to take responsibility. I have contacted the Attorney General, the Better Business Bureau, and will make sure to tell everyone to NEVER EVER TAKE THEIR VEHICLE TO ECLIPSE CAR WASH OR ANY OTHER CAR WASH THEY OWN (they own many). Buyer beware - this is NOT how you do business.

When my old car wash closed down, the search for a new one ended here. Even grimy wheels come out…read more99% clean, just a bit of manual touch up required. Towels and spray-bottle cleaner supplied. Vacuums that work. Mat washers. Wow! Thanks, ECW, for helping me keep my vehicles neat and tidy.

Always a good wash. Good hours. no tipping! Pick up a…read moredamp towel on the way in. Includes dryers at the end of the line. Has self-serve vacuums on each side of the car that reach to the trunk / lift gate. Provides window-wash solution and freshener. Compressed air nozzles for cracks and crevices! Floor mat wash machine can now accommodate many Weather Tech mats. Or they'll pressure spray at entrance. Monthly Club price includes unlimited washes.

First time I did a review I rated this place well they got 5 stars from me. But hey times are…read morechanging. So I get the monthly vip stuff. Everytime I come here and I think the arm will go up it does not. Now when I come Im not super busy but I aint got time for them to look me up in the system and blah blah blah. Why you charging my credit card but its always a big ol game of clue to let me in. I dont feel like vip Matter o fact I feel like I want out this club. The towels have spider webs on them. I'm just unhappy over all. The last 8 times they dont ever have air freshener for your car. No snacks. What makes this vip worthy. I got to vacuum out my own car. I issue them one star. Yall got ta do better. Treat your vip customers better. Vip member hump yeah right!

I use this car wash all the time. I love that it is touchless. They make it easy to get the grime &…read moresalt off my car. The high power wash does a great job blasting the dirt off. I also like that the self-serve bays have different options for payment. I can use my debit card and I don't have to dig around for quarters or worry about running out of time before I get all the soap off!

Updated review. My neighborhood Car Wash…read more This location has gotten busy. Air fresheners and towels are a treat if you can snag one. Power wash and water force and dryer in the wash is still good. Vacuum suction can use maintenance at some stations. In my opinion this franchise is still an overall good value. Membership prices are available on their website. Budget friendly for sure.

Stopped by to get a car wash. I ended up getting a membership as i wash my car a lot, and to help…read moresave money. Getting through the non members line was a pain, as i sat there for quite a while as the customers with the memberships kept coming and going through the line. The vacuums were working perfectly, and majority of the vacuum bays were surprisingly empty for it to be a busy day.

Their gate on the members lane fell off and hit my car a month ago and they are trying to blame a…read morenon existent previous car for it. Their district manager has a voicemail that is continually full and doesn't answer his phone or Email. Apparently they don't intend to fix my car. I provided an estimate of repairs the day after the incident. Very poor customer service. As a matter of fact it is nonexistent!

Great service. But, my opinion I think the wash and soap should be better for club members and…read morepaying customers. But, the overall is great.

They do a fantastic job on all 3 of my vehicles. I drop it off in the morning and pick it up a few…read morehours later. perfectly detailed. I recommend them to everyone.

Did another fine job again, I only get my car cleaned once a year. For $65 to do the car inside and…read moreout and the trunk was perfect. They even put my new mats in for me. They will also do the backseat dog covers as well.

A good place to get your car washed while traveling…read more While visiting the O'Fallon, Missouri area, we decided to stop at Waterway Carwash to clean the car after several days of traveling. The location was easy to find and offered both fuel and a car wash, making it convenient to take care of both at the same stop. We filled up with gas first before heading through the wash. Since this was our first visit to a Waterway location, we weren't familiar with how everything worked. The wash itself was straightforward, and after it was finished, we pulled into one of the vacuum and detailing spaces to wipe down the car. A staff member politely informed us that we had parked in an area reserved for VIP members and directed us to the appropriate area for standard customers when we were pretty much done. It was an easy mistake for first-time visitors to make, but the employee handled it professionally and courteously. The facility itself was very clean and well maintained. The vacuum and detailing areas seemed well organized. The prices also seemed very reasonable for the services provided. Overall, we had a good experience despite our brief confusion about the parking areas. Between the clean facility, courteous staff, reasonable prices, and convenient location, I would recommend this Waterway Carwash to fellow travelers or anyone in the O'Fallon area looking to give their vehicle a good cleaning.

So, I am the guy who reads others' reviews before writing my own. I was kind of let down by…read moreothers' negatives. My review is going to be positive. I liked the experience even though I am not a machine wash kind of guy. The reason I did this is because this is my father in law's car. He doesn't keep his car up that well. I work in a shop and was going to take his car in for an emissions inspection and the car was gross inside, spilled soda, MaccyD's bags, an unopened Dr Pepper, change all over the center console where there was spilled soda. I am rambling, anyways, I couldn't drive in a germ ridden so I took it to Waterway. The place is amazing, the pricing for the full service was great, I even got a ceramic style protectant which made the windows water repellant. The young lady asked if I wanted the trunk cleaned as well, I said no, I didn't even want to know what that looked like if the interior was in such grossness. They asked after the car bath if I wanted any attention to certain parts of the interior. I said yes, please really clean the center console. They did a stellar job inside and out. I like that the wheels were even very well cleaned (the design has a lot of spokes which is kind of hard to get in between, though they cleaned them well). Very good pricing, very attentive and courteous staff, very nicely laid out outside couches and indoor waiting area, I like that they have greeting cards as well (my brother just passed away and I was looking for a sympathy card for my sister in law). All in all, I highly recommend, you can't go wrong.