A loyal customer of the OG Soapify in St. Peters since the beginning, I hit it almost daily, so I…read morewas stoked to see this new location go up. It adds even more convenience to the already seamless experience of going through the tunnel and coming out with a shiny, sparkling vehicle. Ask about the monthly membership!

My car was damaged after going through this car wash. There was a bucket laying down INSIDE the car…read morewash, and I ran over it while going through. I have been going back and forth with the manager since July 1st, and they let me know on July 6th that they are not liable for the damages. Even though they had a hazard inside the bay, while cars are going through it. They are trying to blame me, and say I must have hit something on the road.... It's unbelievable. The owner has not contacted me once, I've only been able to talk to the manager. Who is not professional whatsoever. I have asked multiple times to speak to the owner and to have his information since July 1st, but the manager said he will not give us his information. I've sent several photos to prove their claim is incorrect, but they do not care. I will never recommend this place to anyone.

With membership u can get unlimited car washes you can literally wash your car every day, also the…read morevacuums are absolutely free but you might as well wash your car while you're there.

Do Not Use this car wash, we all know accidents happen but I have never received such poor customer…read moreservice. The hood of my car was scratched after using the car wash. The scratches were so deep they were unable to buff them out. When talking to the "manager", he suggested I had cat prints on my car when driving into the car wash that he thought that might be the reason for the scratches. I have asked multiple times to speak with someone else and have been denied the ability to escalated the issue. This has been such a horrible experience.

They do a fantastic job on all 3 of my vehicles. I drop it off in the morning and pick it up a few…read morehours later. perfectly detailed. I recommend them to everyone.

I would give this place 0 stars if I could. I booked a detailing online for my moms birthday as a…read moresurprise ahead of time for 10 am, I arrive a bit before 10 and it looks closed, I assume they maybe open at 10, nope their hours are after 9am. They also never showed up or answered the phone and charged me a reservation for the detailing online ahead of time! And they aren't even in operation! What type of business is this? Thankfully fast lane classic cars came in clutch and were able to get the car detailed last minute and save the day! And for less money I was quoted here! Don't waste your time here.

A good place to get your car washed while traveling…read more While visiting the O'Fallon, Missouri area, we decided to stop at Waterway Carwash to clean the car after several days of traveling. The location was easy to find and offered both fuel and a car wash, making it convenient to take care of both at the same stop. We filled up with gas first before heading through the wash. Since this was our first visit to a Waterway location, we weren't familiar with how everything worked. The wash itself was straightforward, and after it was finished, we pulled into one of the vacuum and detailing spaces to wipe down the car. A staff member politely informed us that we had parked in an area reserved for VIP members and directed us to the appropriate area for standard customers when we were pretty much done. It was an easy mistake for first-time visitors to make, but the employee handled it professionally and courteously. The facility itself was very clean and well maintained. The vacuum and detailing areas seemed well organized. The prices also seemed very reasonable for the services provided. Overall, we had a good experience despite our brief confusion about the parking areas. Between the clean facility, courteous staff, reasonable prices, and convenient location, I would recommend this Waterway Carwash to fellow travelers or anyone in the O'Fallon area looking to give their vehicle a good cleaning.

Natalie was so nice! She helped me check in and pay on the kiosk. She also explained the different…read morecar wash options. The crash itself was great, we chose the ceramic. It doesn't get window paint off just FYI. I wouldn't say it's a deep clean. It's the highest option.

Their gate on the members lane fell off and hit my car a month ago and they are trying to blame a…read morenon existent previous car for it. Their district manager has a voicemail that is continually full and doesn't answer his phone or Email. Apparently they don't intend to fix my car. I provided an estimate of repairs the day after the incident. Very poor customer service. As a matter of fact it is nonexistent!

Great service. But, my opinion I think the wash and soap should be better for club members and…read morepaying customers. But, the overall is great.

I've been going to this location for several years. They always do a good job on the hand wash and…read morethey work fairly quick. There are not very many locations where I trust leaving my vehicle but I've never had any issues here. Once the job is complete they walk over your vehicle with you and make sure you're satisfied with the service.

Enjoy going to wash bucket does a very good job on my car and enjoy talking to the ownersread more

Extremely detailed wash. Be prepared to leave it. Quality work is done in 5 minutes. The really…read moretake pride in their service

Very thorough and work promised was on time time. I have no problem recommending this company…read morefield, so they are very trustworthy.

My wife was thrilled with the quality of the work on her SUV! She was amazed at the detailing job…read moreon the outside and inside. Great people to work with!