No air-conditioning on bus, only on dash! Temperature in mid 80s and we were HOT on 2 1/2 hour trip! I called company while on but and promised call back but no call. Think they should offer a discount on their $$$ fee! read more

I don't recommend using. Crystal's Bus Tours contracted this company that sent shotty buses who are not up to DOT standards. We literally had a very ignorant bus driver who didn't care about our safety at all. The safety hatch was recently replaced on this bus and it came loose due to vibrations and unhinged. While we were off the bus for 4 hours in the City he must of had an issue with it. He rigged a temporary fix of duct tape and a coat hanger. He proceeded to tell the bus own and the girl Crystal running the tour that we tried to open hatch before we arrived to New York. It was on the ceiling of the bus so unless we were spider monkeys how in the hell did we do that? We all are also a little over 5 foot tall. The tour bus girl accused us in front of whole bus not once but 3 times. I then put her quickly in her place. She then exited bus and asked others if anyone witnessed us trying to open it? We are grown women, emergency doors are not to be opened. We aren't morons. Then once she realized the driver was covering his own ass wanted to apologize. Tooooo late! Then the driver wanted to come back to tell us to watch the hatch and if it starts to shake let him know because it's going to blow off. He starts bus up goes down streets of NY. With Christmas music blaring (note: wanted us to alert about hatch) how was he going to hear over music? He claimed radio didn't work at beginning of ride. 2 mins down highway Emergency door flies up and off into whatever was behind us on the higway. He drove a good ten minutes before pulling over. Not to mention no worry of who was hit with this hatch door. Also no worry of the coat hanger hitting one of us when the door flew up. The bathroom had no light, toilet wouldn't flush without us dumping water into it. The heat on the bus was a major issue. Several people were uncomfortable and he didn't seem to care. He then switched to the floor baseboards and it was so hot many complained of their feet feeling like they were gonna catch fire or our bags. He also after pulling over made us all ride in complete cold like he was punishing us. Once he pulled over Crystal got on bus to tell us they were sending another bus but had to ride to Wilmington to catch it. Hour and half away. We were made to feel like criminals as he basically suggested us being moved to another bus. He drove other passengers an hour and a half away with the emergency hatch gone. He claims he has drove a bus for 50 years. I recommend retirement and a customer service course. Do not ever use EXECUTIVE TRANSPORTATION! The driver Mike is a sexist, racist a@@hole! I'm reporting this company to the Department of TRANSPORTATION Monday. I have pictures to back up all allegations. read more

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A 27 passenger mini-bus was ordered and paid for but we received, without any prior notification, a 20 passenger party bus. Consequently several people had to drive in a car following the bus. The bus driver decided to take us back to the depot and transfer us all to a full size 50 passenger bus. The problem was this got us to our destination of St Michaels MD about 45 minutes late and that huge bus could not navigate the streets of that small town. Therefore, we could not be dropped off where we wanted to be and had to do a lot of extra walking which was a hardship for many passengers in this Seniors group. AND we were forced to disembark right on the main street, blocking Talbot St. and tied up traffic. The one star is for the bus driver who did what he could to make things right. No apology from the booking agent, no apology from the owner = no good referrals and no more business from our group who take bus trips on a regular basis. read more

We had a an amazing time during the bar crawl in Ocean City. Our bus driver was amazing

I recently had the opportunity to ride on Executive Transportation. The bus driver was friendly and attentive to our needs. We were a bus full of women out for the day together, family and friends. The weather wasn't on our side and we decided to leave early. Well we didn't get far and had to be directed off the main road into a local area until after 11:00 p.m. at night. Our transportation broke down. We were stranded in a dark area in a neighborhood, none of us knew until another bus was dispatched for us. Please if anyone decides to use this company or any company please ask them and require they advise of the most recent time service was provided on the equipment. Ask if they have a back up plan in the event of any emergency! I think not again! read more