I couldn't say enough good things about the staff owner and alternation seamstress at executive. we brought my sons baseball pants to be cut and add elastic for his summer season in a pinch, not one pair but two! not only did they call me the same day to pick up but they were reasonably priced and really pride themselves on good service and understanding the needs of their customers. my son and I were so very grateful and will continue to use and recommend them to everyone we know! thank you. read more

Long time customer, was charged extra fees that were not listed anywhere in the pricing. I asked for a refund right after I paid in which they said they don't issue refunds. Very disappointed in one of my favorite dry cleaners in the area Caleb Kyllo read more

I am long over due in sending this in however, I wanted to thank Executive Cleaners for the outstanding job they did on the dress I wore to my son's wedding. Clem especially, went above and beyond. I returned to pick up my dress with low expectations and it was perfect! Michelle is especially attentive to any special requests I have made. This is a family run business that truly cares about their employees and customers. Thanks for the great service! Theresa P. read more

I am long overdue in writing this but it's well earned. I have never been able to find a dry cleaner as good on value and service as executive. So much so that after moving from Milford to Trumbull, I still drive to Milford to use executive. This week I dropped a number of suits and shirts off between trips, and thankfully, Executive is the best. Lex quickly realized I left my Rolex Air King in my suit pocket; and a bracelet, Clem called me quickly to let me know. And when I picked up items, the watch and bracelet were neatly packaged and waiting. Granted, this is just icing on the cake, and not the reason to use executive for cleaning needs because they are the best at their business. But they are also honest and trustworthy as well. TY Clem and team. read more

Wish I had a before and after picture... brought my wedding dress in that was 10 years old with some stains on it... was very skeptical if they could even get the stain... mind blowing they did... then I used the seamstress Anna for alteration... again amazing work and great to work with... I am truly thankful for Clem and Anna time and guidance... Thank you both for making me look amazing on my special day!!! A. Weber read more

Executive Cleaners - The prefect day... - Laundry Services Near Me - Milford, Connecticut

It's getting worse. Had multiple button down shirts pressed here and several of the buttons were cracked or completely broken when I got them back. This is a fast food chain for dry cleaning. read more

Had my wedding dress altered here. I had to have it taken in around my bust, added cups to the inside so a bra wasn't needed, hemmed and added a belt of jewels that was sewn on. they are meticulous and very experienced. fit like a glove. the ladies there are very friendly. highly recommend for any alterations. read more

Executive Cleaners - Wedding Dress - Laundry Services Near Me - Milford, Connecticut

I can't say enough about how pleased I am with the service at Executive Cleaners. I brought a shirt/jacket that was wrinkled beyond belief to them asking for it to be pressed, and when I picked it up the next day, the owner told me that they had to press it three times because of the way I had washed it. It came out beautiful, and they didn't charge me extra for all the work involved! read more

I've had this leather jacket since 2013 and have worn it everywhere and through every circumstance... While laughing, crying, puking, bleeding, freezing to death, and sweating my ass off. So safe to say, it was a little worse-for-wear and in need of some serious love! But I could't trust my "old trusty" jacket with just anyone...only the best! Executive Cleaners was the obvious choice. I immediately had peace of mind that my baby was in good hands. When I got my jacket back, it looked better than ever! The new lining looked amazing (and I actually preferred the color over the original lining), the tears were tastefully patched up, and the genuine leather was in good-as-new condition! If you're looking for someone you can trust with your most beloved clothing items, you can't go wrong with Executive Cleaners. They care just as much as you do -- if not more! read more

By far the best cleaners around! Executive tags all my clothes so I don't have to cut off annoying tags every time I pick up my clothes! They always do a great job and even replaced a button on a shirt without me even asking!!! Staff is super friendly, I wouldn't go anywhere else. read more

This is the first place I tried in Milford. I liked it in the beginning. They offered next day service, which was great! However, my satisfaction quickly dissipated when I found broken buttons and wrinkles throughout every shirt I brought in. The quality of their work is not very good. The shoulders on my shirts consistently come back wrinkles. On my pants, I seem to find a broken button every time. Another issue: payments. They have pretty good rates, but you have to follow certain rules. 1) Prepayment takes like x% off the total price. 2) Pay in case takes y% off total price. 3) You have to PRINT a coupon every time you drop something off. What makes this ridiculous is that the coupon NEVER CHANGES! The combination of these things has led me to Frederick's Dry Cleaning (also called Wow One Price) on Cherry St. I couldn't be happier with it. I definitely suggest trying that instead. read more

There was a time when Executive actually cared about the work they did, and people who worked there took the time to get what you want right. However, those days are over. Collars a mess every time. I will keep asking for them to be correct however, until they listen they should get one star. The reason I gave them two is, they were better. The whole cash at drop off... please! It seems so old and desperate. After living in Los Angeles for 8 years, dry cleaning cost less, service was far better, collars came out perfect every time, and I could pay when I pick up. Executive Cleaners really needs an upgrade, it's time to move into 2010. I think they got left behind 20 years ago. read more

Really really really bad customer service. Most of the counter people are super young and barely competent. The owner or manager is very rude and, in my opinion, lied to me. I went in to have a pair of my fiancées pants repaired. The quoted price was ten dollars. When I went to pick them up I was charged twenty. I asked to speak to the manager and she told me that my fiancée had okayed the extra amount. So I shrugged my shoulders and paid. When my fiancée found out she was livid. No way she had said yes to that. I tried repeatedly to talk to the manager about it but she was never available. And the front counter kids could do nothing to help me. Oh and to top it off the repair job ripped again the next time my fiancée wore the pants! As a dry cleaner Executive is fair. Same customer service issues though. I've found other places in Milford to take my business. Never again will I bring my clothes here! read more

Got in town at 5 AM for a funeral the next day and I wanted to get my dress shirt pressed. I stayed awake until they opened & called to see if I could get a shirt done the same day. Not ONLY did they tell me that if I had it in by 9 AM it would be ready by 2 PM, they also told me that if I had the shirt laundered, it would cost me less than half of what just pressing the shirt would have cost. After attending my uncle's visitation, I shot back over to Executive and my shirt was ready and waiting as promised! The only reason I didn't give them 5 stars was that the plastic covering the shirt was so long that it dragged on the floor and I almost face planted when I accidentally stepped on it. I'd suggest folding the plastic in half and hooking it back over the hanger hook to keep it from dragging the floor and creating a clumsiness hazard. read more

Never ever go here. The counter people are completely incompetent...in one example I saw the interchange where a new girl had been billing people the full rate rather than giving the prepay cash discount they were due....all day (got there at 6:30). Dress shirts end up with hard-pressed wrinkles in them in random places, one of my shirts was actually ruined. You can tell if you want to do business with a place when you see how they act when sh*t goes wrong. They essentially kept me hanging for 6 weeks and then finally, begrudgingly, issued a credit (and yes, too small, had to actually phone-negotiate the credit - is this Shark Tank?). Used the credit and will never go back, but fair warning to others - there are a LOT of dry cleaners in the area, try a competent one. read more

The service has been bad. I can turn the cheek on a couple of shirts pressed wrong, of which there were many, I cannot forgive poorly cleaned items and the constant broken or lost buttons. I gave a sweater to be dry cleaned and every single one of the buttons were missing! After going back and forth, I had to go pick out new buttons to be sewn on the sweater. Yesterday was the 2nd time I'd worn the sweater and one button came out!? Having said that, I do appreciate their efforts to remedy the problems. read more

I brought a wool cap in for spot cleaning, and I got it back still dirty, shrunken, and frayed. I was told it happens all the time and it was my fault because it said "customer risk" on the receipt that was never given to me. I didn't get so much as an apology for the inconvenience... Only a woman, Cam, I think her name was, telling me it was my fault that they destroyed my hat. What a joke, the woman in line in front of me was bringing dresses back that had been marked by the presses. The most unfriendly business owner I've ever encountered, and their staff clearly don't care either... Beware, they're rude, and incompetent to boot. read more

My daughter spilled a drink on her Gucci bag and had an obvious spot on the bag, we weren't sure anyone would be able to get it out of the fabric of the bag, but she brought it in and they did an amazing job cleaning it and got all of the stains out! I would 100% recommend Executive Cleaners. Great prices and very friendly staff!! read more

I've been coming here for years and it's the only place where I'll leave my clothes. Remember to pre-pay in cash so you get a discount. It's always crowded - what a gold mine. Staff is courteous, most of them probably attend the local high schools. read more

This place is run by really nice people, you can tell by the people they hire. I'm pretty sure all work is done on premises, and that is important. I'm pretty finicky and my blouses are usually perfect. I bring in my husband's shirts and they look good and he never has an issue, not that he would notice, except that about once a month a shirt button is crushed, prob due to the machines, and they cheerfully replace the buttons. I've tried a few different dry cleaners in the area and I stick with them because they are the best combination of price and service I have found. read more

I dont have my clothes dry cleaned very often, but when I do, this is where I go. Recently, when dropping off my winter coat for cleaning before going into storage, I remembered that I had dropped off my rain jacket here 2 years ago and never remembered to pick it up. I was embarrassed to even ask, not expecting to see my jacket ever again. Not only did they still have it, but they were really nice and had a sense of humor about the whole thing. Great customer experience, will come back! read more

Rude, immature front end staff with serious attitudes. Poor customer service. Right hand doesn't know what the left hand is doing. Had a teenage staff member call me and say "are you going to pick up your dry cleaning or what?" when I had been waiting for over a month to get it. If you've seen their commercials on local cable tv (a ripoff of direct tv commercials but without the humor) you get the idea of the kind of company you're dealing with. This company is anything but equipped to deal with "executives" or anyone else who wants quality dry cleaning. Pass on these guys. read more

I have not gone back and here's why... My boyfriend and his family have been with these dry cleaners forever, they have torn his suite pants, broken buttons CONSTANTLY, and never taken responsibility for any of it. I brought in my Vince shirts did they not only ruin the custom buttons, they told me it was the designers fault. We have spoken to the owner and she will not lift a finger. Do not get me wrong, at first I was skeptical of the situation and thought she was right but then we did our research with the brand. The buttons shouldn't be breaking because they're not cheap! Definitely will never go there again and will strongly discourage anyone from taking anything at all there! They obviously do not value their loyal customers and have no integrity. read more

The dry cleaning is OK here. We haven't had any huge issues so we keep bringing our clothes back but it's nothing to write home about. Any place with a cash discount is kind of sketchy. Dry cleaning aside, my rub is my wife needed an alteration done on a pair of pants and we had to send it back TWICE because it didn't get done the first two times, they just gave us the pair of pants back after they said it was done. As the saying goes, third time is the charm... read more

I brought my wedding dress to Executive Cleaners and I was so happy to find that it looked as if I had just picked it up from the bridal shop and it's never been worn! After a long day of dancing and walking around outside the bottom of my dress was literally black!! I never thought they would be able to get all of the dirt and stains out of such a delicate fabric!! I am so happy with the way my dress turned out and I will definitely be returning customer! read more

Been coming here for over 7 years - always great service. Last week, I brought in a pair of pants that I did't check the pockets and sure enough, the counter girl found over $200 that left in them and never took out. She called me and put th money in an envelope for me to pick up at a later time. Owners obviously train and hire quality people ! read more

Dropped off my yellow coach purse that had seen much better days that had dirt and usage marks all over it. I dropped it off at executive and two days later I picked it up and it looked brand new!!! I will bring all my purses to be cleaned there from now on!! Great service great people read more

Been going here for 10+ years. The only place that does my dry cleaning. Excellent spot removal services. Brought a sport coat with melted gum all on the inside, got it back next day spotless. Very nice staff, intelligent and courteous. read more

Amazing service. While changing an ink cartridge in my printer, I blotched a half inch circle black spot on the front of my blue sweater. Although my first reaction was to throw the sweater away, I gave Executive Cleaners the challenge and, the sweater now looks like new. I'm truly impressed with their professionalism, wonderful customer service and exemplary talent. read more

I have been a customer for 14 years and this the only place I bring my dry cleaning. I use the Milford location but they have three others in New Haven and Hamden. The prices are fair in comparison to other cleaners in the area and the quality of the work is excellent. Friendly staff too- read more

Today I brought in my favorite hat and I couldn't be happier with what Executive Cleaners did for me. This hat was absolutely filthy, marked with every type of stain you can imagine - beer, sweat, salt, even some of the colors bled through the white cap on a rainy day. I was only in town for the day so I honestly came in to ask if dry cleaning could help. After explaining my situation, they told me that they could clean it and have it ready for me in a few hours! They returned it to me and it looks brand new!!! Also it was relatively inexpensive compared to other dry cleaners I've been to. If you're in the Milford area and need dry cleaning this is the place go, hands down!! read more

This business misinformed me of the correct price & then wanted to charge me extra after I had already paid the quoted price. Here's the story...I brought in a dress and 3 staff members were working that evening. I was given a price and paid it and expected to pick up my item on Monday. Well Monday morning they called me and said that the dress would not be able to be dry cleaned and needs to be treated completely different( like a wedding gown). Then they said the price would be more and expected me to agree with this nonsense! Why didn't 1 of their 3 staff members inform me of this when I dropped it off? Why wait for 3 days to pass to tell me? And isn't it illegal to quote a price then change it all of a sudden? Sounds very fishy to me! I will not be returning there again! read more

Never ever had problem there Always on time Same day service is an added plus Front desk staff is usually teenagers from the area and are always pleasant read more

This place is horrible. I came home to find my suit missing pants, the owner blamed me. Even thought i had the jacket and the back the suit came in she blamed me. This happens to a lot of customers there the counter girl told me and she apologized. The owner then yelled at her for helping and being nice to me. The girl later told me the owner gives the young girls money to write good yelp reviews. Any good reviews on here are most likely written by employees who got paid. This girl ended up leaving because she couldn't take the owners or unhappy customers anymore. Beware and always check your bags before you leave. read more

I been going to executive cleaners for 12 years. I bring all my expensive garments. I love the service and their prices are great. I love the same day option, when I am going on a trip it is always good to know my favorite shirt will be ready when I am ready. read more

I received the wrong suit today after leaving it with them... And if that wasn't bad enough ... They were rude, disrespectful and completely rigid saying their computer system is never wrong. They said that I BROUGHT in the suit I picked up.. Even though my suit was a beautiful brown suit and I am left with a black funeral suit that is 3 sizes too small for my husband! There was not only no option to get my suit back.. But there was no " sorry" no understanding and only " you are wrong lady" ! Never have I ever been treated so badly.. She pretty much told me I was lying and would not even go in the back to LOOK for my suit! Please think twice about leaving anything valuable! read more

I needed a cream cashmere coat with imported french enamel buttons dry cleaned. It was new with tags when I brought it in, had no major stains and needed freshening up for the winter season. I was assured by the gentleman at the register that the coat could be repaired without the buttons being damaged (I did inquire beforehand). I also requested several other items needed mending (no dry cleaning), which he stated could be done. When I came back to pick up my coat and clothes I was very disappointed to see two of the enamel buttons were scratched and one was broken (looked completely different than other buttons on the coat). The young lady at the front desk was not polite about the situation and only took pictures of the coat after I requested to speak to the owner (who was not there). She stated the owner would call me back-which never happened. I followed up and spoke with the owner who stated the young lady that took pictures never spoke with her about the buttons. The owner also stated the solvent used to dry-clean clothes likely dissolved the glue holding the enamel to the button, damaging it. If this is the case, she needs to train employees to inform customers there is a high possibility the buttons on their garments will be damaged. If this was explained to me I would have never left the coat at this dry cleaners. The manager stated she would sew alternate buttons on free of charge, but I honestly didn't want to bring my coat back to this cleaners again... I would only recommend this dry cleaner for minor alterations of basic garments and standard dry cleaning only. Spare yourself the aggravation and take luxury items to a high-end dry cleaner! read more

Will never use them again. In the summer the heat is unbearable for staff and customers. Owner rude to young, polite staff to the point as embarrassing to witness. Will take business elsewhere read more

This place is horrible the staff is rude and very unprofessional. They lost my order only to find it 3 months later. If they make a mistake there are no refunds. No managers and when the owner is on vacation there is no one in charge. Prices might be good but you take a chance of not getting your dry cleaning back. I will be finding a new place. read more

There's not many place that provides excellent service and a great price! Executive Cleaners does it Well. You only realize what is good when you lose it. Im glad I moved back to Milford. read more