Had a great stay over here. The room was nice and big. We loved how close to the slopes it was…read more It is a short walk to the Eagle Bahn gondola! Best part was the evening events for adults and kids. We liked making s'mores and the cool hot chocolate station. You could add butterfingers, chocolate pieces and whip cream in the hot chocolate! The restaurant on the second floor served a nice breakfast buffet but it was an expensive. Worth it if you like a lot of selection and are hungry. The hotel also had a coffee shop where you could buy snacks. There was a ski rental place in the hotel. Overall very satisfied with our stay here!!

Extremely Disappointing Experience with Billing and Management…read moreOur stay at The Hythe Vail ended with a very disappointing and concerning experience. After we had already checked out, the hotel added a $181.16 in-room dining charge to our folio that we did not make, receive, or authorize. Naturally, we contacted the hotel to ask for an explanation and to have the charge investigated. What was most disappointing was the response from management. I called the hotel at approximately 7:30 AM to address the issue and was told that the Manager was too busy to speak with me and that they are busy with customers ( we are no longer customers we were customers last weekend). Also the rep Katharine and I believe her name Debby were extremely rude, Katharine was snapping at me to get confirmation number faster, and both hung up on me twice. Despite explaining that I was disputing a charge I had never authorized, I was not given the opportunity to speak with management. I was also extremely disappointed to subsequently be characterized as being "rude" simply because I was expressing disbelief and frustration over being charged $181.16 for something we did not order. I have since opened a formal case with Marriott Bonvoy as we are member and have requested documentation from the hotel showing when the room-service order was placed, what was ordered, how it was authorized, and why it was added to our folio after checkout. Mistakes can happen at any hotel. What matters is how a hotel responds when a customer brings a legitimate billing dispute to its attention. In this situation, I expected accountability, communication, and an investigation. Instead, I felt dismissed, that they were too busy for me and short staffed like that is my problem. I hope the hotel takes this matter seriously and reviews its billing and management procedures so that other guests do not experience the same situation. Still to this date just received the refund and not one person reached out to me to apologize. At this point, I would strongly encourage guests to carefully review their folio after checkout and wouldn't recommend this poorly run hotel.

The Arrabelle is a beautiful property, but it lacked one very important amenity during our stay in…read moreJuly-a properly functioning air conditioner. On the evening of July 17, we inquired about why our room was so warm. A staff member told us that, due to capacity, the hotel's system was unable to adequately cool the room. This explanation was confusing because the hallway outside our room was noticeably cool. We were offered a fan, but it simply circulated the warm air and did little to improve the comfort of the room. It wasn't until our last night, July 19, that we were provided with a portable air conditioner (swamp cooler). While it helped somewhat, it was very noisy and made it difficult to sleep. One of the things my husband looks forward to most on vacation is getting a good night's rest, and unfortunately that wasn't possible. To make matters worse, when we checked out on the morning of July 20 at approximately 5:00 a.m., my husband approached the front desk. A young woman saw him standing there but did not acknowledge him and instead walked away. She didn't return until about 5:07 a.m. to assist him. A simple greeting or acknowledgment that she would be with him shortly would have gone a long way. While the hotel itself is beautiful and has many positive qualities, the lack of a functioning air conditioner, the delayed response to the issue, and the disappointing customer service at checkout significantly impacted our overall experience.

We absolutely love everything about The Arrabelle. It's clean, the residence was awesome, the…read morebreakfast and food was great! Just so pleased! I'm hoping to make this a place a home away from home at least a few times a year The staff we met are all amazing and I can't wait to see them again! I totally loved Helen, Natalie, Kevin, Ben, Dunia, Joe, Jeff and Julia! They were all so nice and helpful! I consider them all my friends! See yall in July if not sooner

We've had such a positive experience with Vail Ski & Snowboard School. We've trusted both of our…read morekids with their instruction, and every time the instructors have been incredibly supportive, patient, and encouraging. It's clear they know how to make kids feel comfortable while also helping them build skills and confidence on the mountain. Every year we put them in atleast one lesson so they remember the basics. The entire process is also very easy to navigate, which makes a huge difference. Especially on that first day when things can feel a little hectic. From check-in to getting them settled, everything runs smoothly and takes away any stress. Another big plus is the pick-up and drop-off location. It's centrally located on the mountain, making it super convenient to get the kids where they need to be and meet up afterward without any hassle, cause some days get very busy.

The instructors are mostly fine and mostly competent. Our multi-generational crew skis blacks and…read moreblues. Kiddos in the mix ski whatever is best for them at that time. Period. Some instructors apparently need be reminded they are in a hired role. Their position is to be of service, to follow instruction. Their's is not the role of principal, extended family leader or guest. They are not equals in the equation, they are staff contracted. Ski in. Ski out. Buh bye. While expectations may be different in class settings, what I've outlined should be the standard dynamic when an instructor is assigned to a family.

Stopped by the remedy in the four seasons to try their famous hot chocolate!…read more It was a cool experience. Super rich & creamy.

Overall it is a pleasant but compared to other FS experiences, it needs improvement. We always get…read moretreated well at Four Seasons. We have been so many locations across earth. The issue with this location was the dry treatment. Initial room we got was outdated and noisy despite choosing a quiet room when initially booked. They finally moved us to a better room that was updated and nice. The staff would definitely need to be more friendly here. It is called hospitality. Not sure if the weather had an effect, it was the driest air I have ever experienced when we visited. Compared with FS in One Dalton in Boston or the Headquarter in Toronto or the ones in Scottsdale or Chicago or Abu Dhabi, this is why I gave 3 stars.

Best mountain for disabled skiers / snowboarders in the area . Copper is second imho . There…read morewasn't very much snow as the resort was about to close in two days when I went but I had a blast ! Everyone was so friendly including the bus driver . The village/ downtown was also super cute! It really reminded me of Europe . I can't wait to come back when there is snow !

If you know, you know. And even if you do, here's a breakdown of an European-themed community in…read morethe Alps of Colorado. Some call them the Rockies. Lolzsies. After spending summers and winters in Vail for the better part of 20 years, it is a place that grows on you like an old friend you can't quite quit. Some times there is comfort in familiarity. It can, however, be so bubbled going in to town possesses the jarring feeling of juxtaposition - like waking from a dream on a bed of clouds to having to run blocks for the last cup of coffee at your favorite Midtown breaky booth. Rant aside the terrain is vast, even with current limited terrain, and après-ski festivities can have a warmth that keep you out of the house past the "holy hour" as I call it, lift closing at four. Après, of course, officially begins at 4:00:00:01. :) And yes, it and everything else draws you back year after year. There's something to be said for routine in a resort town, knowing exactly what you're going to get. But after near-decades of visits, Vail's habitual charm, though solid, can't always beat the polish of Aspen. While Vail is unquestionably comforting and consistent, Aspen offers something more refined: quality service pretty much 100% of the time. There's an undeniable level of attention from instructors to high-end retail staff. The experience is tailored, not transactional. In Vail, by contrast, service is oft hurried even indifferent. At worst, it can drip with envy. The t-shirt girl who ignores, the hostess offering crass commentary to a coworker about guests. Even though you know it's about someone else it's so fun to stop and ask: "What, wait. I'm a seasonal sojourner. Are you talking about me?" Talk about a master class in making a person's face go flush! Aspen, however, always seems to maintain a small-town elegance, more authentic personas, or at least better (worthy of an Oscar) acting. And, it makes all the difference. Then there's the familiar, quietly loaded question you hear most often in Vail - from attendants, gallery owners, even bartenders: "How long are you in town for?" It's not really about your itinerary; it's about your wallet. Locals and seasonal workers tend to gauge your response to place you in their hierarchy of visitors. It's an odd ritual, and it always stops them cold if you reply, "We have a home here." Suddenly, the conversation shifts. No follow-ups. No small talk. Just instant deference. In the end, Vail remains a beloved habitat, but Aspen's refinement and superior service give it undeniable edge. Still, both stand so far above other ski destinations that comparing them to lower elevation or lower design standards, kinda feels unnecessary and, at worst, unfair.

Everyone in town was eager to help. Lyn at the Summer Activity Center was very helpful in arranging…read moreour Jeep Experience up the mountain. Our guide JB was very knowledgeable, personable, and an expert driver. There was a slight issue with our time slot as a large party came in a day early during our time slot, but the activity center went above and beyond to compensate us and offered us an alternate, private tour later in the day. We were also offered a free round of mini golf when we got back. JB stopped along the way to take our pictures. Turns out he is a well known/established ski instructor in town. I would definitely recommend Beaver Creek and their staff!

One of my favorite places to ski at! Big mountain, great views, and epic runs. There is good…read moreterrain for all levels

This place was just fine for my needs. Convenient shuttle w/ regular runs to Lionshead Village or…read morethe transit center in Vail. Outdoor ski locker. They have a couple of outdoor hot tubs and sauna with dressing rooms. A little outdated in comparison to the other local resorts but well-appointed 2 bed 2 bath we stayed in seemed to be a good value for the early Feb Week in which we stayed. They are a partner with Falcon Point (in Avon). Apparently both are now a subsidiary of Welk Resorts, as well.

This place is extremely clean inside the rooms and has a well appointed kitchen. They don't have…read moreAC which is really challenging because to open the bedroom window to get air, you hear the highway noise all night. The pool has a mild buildup on the edges that needs scrubbed down and it also needs skimmed several times per day. The flowers throughout the courtyard are lovely and well maintained. The staff is helpful. My husband would like the spa and sauna to be hotter. It's a 3.5, but I wouldn't come during a 90 degree summer day.

Heavily under construction- just so you know...we didn't. The scaffolding is up and the workers…read morestart at 8:30. Other than that, the place is wonderful. I wouldn't recommend staying here if you want to sleep past 8:30, or if you have children that need to nap during the day. This is definitely an acti e construction site.

This place is perfect for a weekend getaway location and property. We arrived and they have a…read moreparking garage, with easily accessible elevators straight to your room. The building is beautiful with a cabin type feel offering seating areas with a fire place to hang out and watch any weather going on outside. (At one point for us it was snowing and absolutely beautiful outside) The rooms are large with 2 bedrooms and two bathrooms, a nice sized living room and dining space and every appliance and kitchen utensils you need to have meals right there in your room. This saved us a bunch of money from having to go out to eat all of the time with 10 people. It was large enough for us to have breakfast and dinner all together in one of the suites. Worked out perfectly. We noticed that one of the remote controls was missing batteries, so we used the one from the living room and all went well. Notified the front desk and they were on it immediately to get us those batteries. Great service! We did take advantage of the hot tub a couple of nights. They have an indoor hot tub and pool and an outdoor hot tub and pool, along with a sauna and a steam room. So many options and all free with your room. This is a great place to also bring a family. They have a playground and a free shuttle every 30 minutes to take you in to town for shopping and dining. This is a great property and I highly recommend then for a weekend or a week stay.

The location is great in terms of Beavercreek. It's right off the river near the downtown…read moreBeavercreek area and within walking distance to several hiking trails leading up to the top of the mountain. There were at least four restaurants, one gelato spot, and two coffee shops within walking proximity. I paid $50 for valet, but no one picked the car up until after I left it there and upon checkout, I had to walk to get my car in the garage, which I thought was a little bit weird for paying the valet fee. They should just say it is $50 for "parking" versus "valet." My bed was comfortable. The room had a little kitchen: a coffee maker, glasses, plates, cups, flatware, a little fridge and a microwave. There was a fireplace. I had a tub and a nice vanity to sit at to get ready. I could open the windows to let outside air in, which was lovely. Front desk staff were kind. They actually texted me before arrival to see if there's anything I wanted in my room, which was appreciated and kind.

Fernando the event planner is AMAZING!! He worked with us to plan a rehearsal dinner, welcome…read moreparty, wedding guest room reservations, after wedding breakfast, bride/groomsmen breakfast & lunches, everything was PERFECT and exactly as we requested. All the staff from the valets, front desk, bartenders & servers - everyone we came into contact with was so friendly, helpful & went above & beyond.

Looking for a hotel in Vail, Colorado? A staycation in the mountains? A luxurious retreat with…read more3,000-acres of skiing in seven huge bowls? The Sebastian, Vail is a 5-star resort located in the heart of Vail, Colorado & it's the perfect place for you (and your furry friend) to enjoy & unwind in the Rocky Mountains. Ross and I stayed at The Sebastian for the first time this year and it certainly won't be the last. During our stay we were in a One Bedroom Residence and we brought our dog Forbes along with us. Upon arrival at The Sebastian, we truly felt like we had arrived somewhere magnificent in the mountains (because we had); the Porte-cochère & lobby of The Sebastian is quintessential Vail in all of it's grandeur with large wooden beams, beautiful stonework, a rod iron chandelier and a blazing rod-iron fireplace. The Sebastian's staff is certainly 5-star and catered to us with speed and professionalism. The valets & front staff greeted us and got us sorted for our stay. Our bags were retrieved from the car and we valeted our car for the weekend - valet parking costs USD 45 per day with in/out privileges. The front desk allowed us to check-in early at 2pm. Check-in is normally at 4pm. Before we headed to our room, the front desk staff gave Forbes a treat (we loved this thoughtful touch). Pets are allowed at The Sebastian for an extra charge of $150 per pet, per stay (Service animals are exempt from fees). For additional details on pet restrictions and to request pet-friendly rooms, contact the property prior to your stay - this is what we did and everything had been taken care of upon our check-in. We chose the One Bedroom Residence for our stay at The Sebastian. The One Bedroom Residence had a bedroom with 1 King Bed, 2 full bathrooms with walk-in showers, a dining area, a sitting area and a porch looking out onto the mountains. The bedroom was nice albeit a little dark (but that's me being incredibly picky lol, I wish the windows in the bedroom were a BIT larger to allow in more natural light). The king bed was super comfortable and we slept like babies. We loved that there were two bathrooms in the One Bedroom Residence so Ross could get out of my hair (literally lol) while I got ready each morning and evening. We all (especially Forbes) loved the porch that was accessible from the dining area. The view and fresh air gave us the full Vail experience. We enjoyed drinking our morning coffee out on the porch and listening to Vail wake up. Room Service at The Sebastian was speedy & delicious. We recommend getting some wine and a charcuterie board to start off your stay. For some late night dining, try the elk burger; it was amazing. The One Bedroom Residence is a great spot to entertain if you have friends and family staying in The Sebastian as well. We ordered several drinks from room service and had a little late night cocktail hour one night - so fun! For photo ops within The Sebastian, the lobby & the fireplace makes for a great bouj background. The Sebastian has a gorgeous pool with multiple hot tubs that are heated and ready to use year round. There are several biking and hiking trails right by the hotel that the front-desk can advise you on. The hotel offers bicycle rentals on site. During the winter ski season, Vail Ski Resort is a 2 min walk from the hotel and the Born Free Express Lift is a 15 min walk from the hotel. There are free shuttle services from the hotel to the ski lifts. The Sebastian offers ski equipment rentals and storage for hotel guests. The Sebastian is in the perfect location in Vail to walk to some of my favorite places: - Leonora - located within The Sebastian. Go for dinner and make sure to get the churros for dessert! - Vintage - my favorite place for brunch in Vail. Get the bottomless mimosas, avocado toast & pancakes. - Rocky Mountain Chocolate Factory - sweet snacks. The milk chocolate fudge slaps! - La Tour - French Bistro. Amazing dinner spot with superb wines and a fun knowledgeable staff. - Fall Line Kitchen & Cocktails - craft cocktails in beautiful glasses with open bay windows to enjoy the outdoors while you're indoors.

Great experience staying at The Sebastian. We stayed for 2 nights in December and had a great time…read more Room was clean and bed was super comfortable!