My father was here. He was welcomed and felt at home that day. The women who cared for all the…read morepatients as they were their own family members! I could come and go at all times. My father was so comfortable there. Yes, it is not his own home, but it is the next best thing! My father went to heaven in the very early morning of January 22, 2013. The wonderful women were so upset and there for me as I was with my father when he took his last breath. This is the only place I would place a loved one should I need to. Thank you!

The move in was seamless due to the amazing sales director and overall it's a fantastic living…read morefacility. I cannot overstate how professional, available and helpful all the staff are. 5 stars

BEWARE OF CLEARWATER: PREDATORY PRACTICES…read more Clearwater AL & memory care in Rhonert Park... Read before you pay a deposit. Clearwater at Sonoma Hills targets families in crisis and withholds critical information until it's too late. I have filed a formal complaint with the California Department of Social Services Community Care Licensing Division (CCLD). Sales Director H***** Sch**** pressured us by saying they only had one room left, and "I needed to grab it", then quickly collected our $8,455 from me with a written promise the deposit was "100% refundable." The place was always empty, which should have been my first clue, despite reading about some other bad experiences I naivly gave over my our retirement money under duress. She never once mentioned a refund timeline or any conditions before, during, or at the time of payment, despite having SO many opportunities, which is misleading at best, if not downright unscrupulous and intentional omission AKA LYING! My mother has Alzheimer's. Ho***e had met her in person multiple times before taking our money. When a nurse conducted a formal assessment, it was immediately clear my mother needed memory care, not assisted living ...something any industry professional who had spent time with her should have known. We were steered into a placement that was never appropriate just so they could hold a large sum of cash and likely reinvest it and make money off our backs, all while we were in CRISIS. Only after I requested the refund did H****E reveal for the first time that processing takes "3-4 weeks, sometimes more" !!! WTF Every interaction following was dismissive and COLD. A follow-up went completely unanswered. I was forced to file a credit card dispute because I was accruing interest on $8,500 for TWO BILLING CYCLES while paying out of pocket for emergency in-home care. Clearwater's response? MY dispute will delay the refund even further! Blame shift much?! This is a pattern. Large deposits collected from desperate families. Material information deliberately withheld. Zero urgency when it's time to give the money back...sound familiar? If you are considering this facility, look up their inspection history at ccld.dss.ca.gov (license #496803860) and do not pay a deposit without getting every condition and timeline in writing first. Don't be duped like me and Kindrah, and Ellen, etc

Over the last few months, I have researched a variety of care/living options for my uncle,…read moreincluding at-home care and senior community living. I was immediately impressed when I researched Springfield Place in Petaluma, CA. The staff went out of their way to answer questions and to provide any help needed before, during, and after the decision-making process of whether or not this was the right location for my uncle. Once he decided that this was where he wanted to be, the staff helped in every way possible to get him moved in and set up in his new home, including personally going to Kaiser's medical offices when we were having trouble getting some of the required forms signed by the doctor. Without their help to navigate Kaiser's medical system, I think we would still be waiting on those forms long after I had to return home on the East Coast. The staff had excellent covid protocols in place that made me feel like my uncle would be as safe as possible. They had a great set of documents to help me organize what was needed to move him in quickly and efficiently. Their facilities staff was helpful in hanging a few pictures that I couldn't manage. The front desk had a welcome sign up for my uncle during his entire first week there. The other residents made a point to come introduce themselves and to say hello. There was a notable mix of residents who were at various stages of care and mobility, and they were often out in the common areas talking and socializing with each other. There was a guest room that I was able to use for a couple of days to help make the transition a bit easier. The food was surprisingly good, and I'm rather picky. I was expecting cafeteria level food and was delighted to find that the food was restaurant quality....and better than a few restaurants that I went to during my stay. They have a variety of rooms layouts available, all at different costs. We went with a large studio with a large den, and we used the den as a bedroom. This apartment that we chose doesn't have a window in the bedroom/den, but it does have two large French doors that open into the living space making it feel bigger and brighter. We were able to fit a lot more furniture and "stuff" than I had imagined due to the extra closets by the bathroom. I know a lot of people are concerned about the costs of senior care facilities, but at Springfield Place we got the apartment, the assistance of the facilities team, the nursing staff, laundry assistance for towels and sheets, the front desk staff, three meals per day, heating, electricity, and community activities all within the price of the monthly payment. When you add all of that up and then add on top of it the fact that you know that your loved one is not alone and that there is someone always around to make sure they are okay.... the price seems more than reasonable. The price does increase a little depending upon the level of care that your loved one needs, but even that seems reasonable, especially after seeing how well the staff cares for those who need additional levels of care. All in all, I am very happy with the experience and am really glad that we found Springfield Place. Plus, as my uncle says "It's close to the golf course!"

A very special place, a small community that really embodies the heart of Petaluma! Lovely walking…read morepaths and gardens. You can see the genuine pride in every employees smile, everyone loves this place!

Brookdale was bought out by Cogir who does not care about…read morethe elderly community. I moved my mother there for 5 months. Her mental and physical health was declining so I moved her into a smaller Assisted Living Community which was cheaper. I gave Cogir the required 2 months notice, they made it almost impossible to do the checkout walk through. They will jump through hoops to get you moved in and make it very difficult to move out. Then two weeks ago they charged my mothers account for the month of October. I called right away and let them know the money needed to be returned the office person Jeanie told me it would be refunded right away and we would receive the check by last week, the check was never sent out. I called again on Tuesday and Jeanie kept making excuses, I was told To come by the office today in the afternoon to pickup the check I went to pick up the check and they did not have it for me. They wasted my time, I could have been in the hospital with my mother who had a stroke last week and is not doing well. This is stealing money from the seniors. I am sure we are not the only ones that have had problems with this Company.

The other reviews are spot on, so i won't be redundant. What's amazing is that there seems to be no…read morecommunication with the top brass who might actually want this facility to be successful. (It could be - it was great when it was Merrill Gardens) Lots of "happy talk" from local mgt., but ignoring life or death issues. Very confusing. Example: How about ignoring food allergies, and not serving the food that was ordered off the menu? People can die from this if they're slightly forgetful as most seniors are. The service (service??) gets worse every week, the rates are skyrocketing, they're spending huge $$ on horrendous re-furnishings, and people are leaving in droves. Why don't they care???? Here's what employees are saying: https://www.indeed.com/forum/cmp/Brookdale-Senior-Living/Brookdale-not-good/t38448

I highly recommend caregiver Asha at Muir Woods. She has a very calm presence and is very patient…read morewhen caring for my husband. I always feel very comfortable leaving him in her care.

My husband has been a resident at Muir Woods Memory Care for almost a year now. The care he…read morereceives is better than I could have imagined. Staff members Jon, Lo, Lea, Asha, Cat, Lupe, Melinda, Lisa and many others are caring and respectful of his needs and those of all the residents. Administrative staff is always available to help as well. I visit a lot and the vibe at this facility is loving and kind. Families feel welcome and there is a great sense of community. My husband is safe, comfortable and content which makes me feel I made the right decision for him to live here. Mary O'Loughlin

My 90 Y.O. mother is there now and our family is moving her ASAP!! If you or your family needs…read moreactual assisted living DO NOT bring them here. The care team is understaffed and under trained so much so I would classify it as negligent. The upper level management has turned over 3 times this year alone and currently there is no one who is truly in charge of running things. The price to stay here is extremely high and the service is worse than a convalescent hospital. I gave this only 1 star because I can't give anything less...but it ranks ZERO

my mom has lived at Cogir for a year and a half. About two months ago a mass exodus of the staff…read moreleft. A new director was hired, and things changed not for the better. They raised prices, the staff is not trained in caregiving, and they are nice but young. Currently, there is no director they have another from Sonoma filling in. The residents notice a difference. The fire alarms don't work there are notices to call 911 in case of fire. The carpets in the common areas are gross, the food is subpar, Melvin who was in charge of the dining room left a few months ago; he always made sure to welcome everyone, have fun banter, no more of that. Anna Bell, Allezmoy, they are gone too. I always felt secure knowing my mom was taken care of when they were employed there. It is actually depressing. They have no more piano player, exercise cancels frequently. The billing office is ridiculous; the invoices are different every month by a thousand dollars. I am moving my mom sadly. We used to love Cogir but the last 3 months or so it has gone downhill rapidly

I second all of the positive reviews here. Alan really helped us find the best memory care facility…read morefor my dad. He made a confusing and stressful time infinitely less so and I'm so grateful for his help throughout the process. Highly recommend!

Alan Brauner at Senior Seasons is amazing. Recently my 89-year-old Mom fell and broke her hip…read more During her recuperation we realized that it just wasn't realistic for her to live at home alone anymore, and that we needed to find her an assisted living facility. Not knowing the first thing about these facilities, I reached out to Alan Brauner at Senior Seasons. I can't even begin to explain how helpful he was. He listened to our situation, provided me with insight and contact information on the local facilities, explained what I needed to know, and what to consider when reaching out to these prospective places. His advice was invaluable. He was always there for me, whenever I had questions. He was super responsive, emailing back or calling right away. And through this process my mom kept changing her mind about where she wanted to live (mid-peninsula near her friends, south bay near me), and so our requirements kept changing. Through it all Alan was patient and positive - something I really needed during this stressful time. I seriously have no idea how I would have handled this whole situation without him. I highly recommend Alan and Senior Seasons.

I was so blessed and thankful that Ms. Ann had availability for my mom. Initially, she stepped in…read moreto give dad a break from caring from mom (with late stage Alzheimers) while he temporarily handled his own health issues. But once, dad was too weak, Ms. Ann was there to give love, care, grace, and blessings. Thank you, Ms. Ann for giving dad a break, and the confidence that his sweetheart was very well taken care of. Thank you for giving mom all that he needed ... and so much more. Dancing when she could, praying, listening to God's word, healthy meals, outdoor time, and her hygiene and skin were so very well taken care of ... even through till the end. Thank you for making their last year and our time together such an amazing joyful blessing. You are a gift!. 5 stars all day. And you have pictures to share, THANK YOU.

From the owner: Ann's Care Home, in Vallejo California provides skilled, experienced, supportive caregivers you can…read moretrust. Feel better in the comfort of home. We specialize in care and daily living assistance to an array of individuals. Whether you need light or moderate assistance due to aging, illness, recovery, or rehabilitation, our care givers will provide an individualized service that you can trust.

I needed in-home health care for my husband who has dementia and was hospitalized and experienced…read morehospital delirium. I wanted to bring my husband home from the hospital setting because I knew he would do better at home. Yet, I was still nervous bringing him home. Scott found a caregiver who arrived the same day he was discharged and all went smoothly. He tries to match the caregiver to the patient. Scott always responded to my questions, concerns, and provided insights along the way. He is knowledgeable, kind and compassionate about his company and the services they provide.

My boyfriend's mother started having intermittent health issues that limited her mobility and her…read moreindependence. We were spending a lot of time running errands for her and assisting her with personal care. As all the adults in her life work full time, this situation was unsustainable. With her blessing, I called Inspired Senior Living Options. Their rep came out to the house to discuss their services. He was professional, thorough, and very respectful. He explained exactly the kinds of services they provide AND the services they don't provide. He also explained how scheduling works and what caregivers do and how they are screened. My boyfriend's mom ended up with fabulous caregivers who are trustworthy, dependable, and affordable. She loves the independence Inspired Senior Living Options has given her. Calling them was a GREAT decision!

As a community partner, I have truly enjoyed working with Katie. Katie is an incredible resource…read moreand someone I know I can count on whenever support is needed. She genuinely cares about finding the right solutions and always takes the time to understand each unique situation. One thing that really stands out is Homeinstead's knowledge of care management and the wealth of resources they bring to our community. Katie and her team consistently go above and beyond to be helpful. I especially appreciate how Katie has partnered with me to collaborate on solutions for the people we serve. She is responsive, compassionate, and always willing to work together to ensure the population we serve has the resources they deserve. If you're looking for a trusted home care partner with a heart for serving others, I highly recommend Katie and Home Instead. They are an invaluable resource to our community.

I have the pleasure of working for this extraordinary Company. The are compassionate, caring, and…read moretruly have the client as well as the caregivers best interests at heart. They are always there to support everyone. It is not just a job, it is providing a loving and supportive atmosphere. If my parents were still alive I would not hesitate to refer them. I cannot say enough about everyone that works for them.