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    Excellence RV

    5.0 (2 reviews)
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    Services - Excellence RV

    RV repair

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    2 months ago

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    Precision RV Service and Repair

    Precision RV Service and Repair

    (17 reviews)

    After observing Chris advertising his work on Facebook, we reached out for a quote to re-attach and…read morere-seal the EPDM/TPO roof on our 30 foot fifth wheel. Chris came out, provided a quote for the roof and an upsell for the installation of a fan in the rear of our trailer and replacement of the dome over our shower. We were very happy with the quote, especially with the warranty. Given our previous experience with factory installed RV roofs, it was a no-brainer. Especially the lifetime warranty he offered for his service. Chris and his helper did a workman like installation, peeling back the existing roof, re-attaching it, installing a fan and the dome in the shower. The temperature of the bathroom and our fifth wheel overall dropped measurably and we were very happy with Chris's efforts. A very good job and it looked nice as well. All this for an awesome price. Less than a year later, the roof started to de-laminate on the perimeter and we experienced a leak. I took strips of blue painters tape and flagged the roof where the silicone product was bubbling, peeling away and the de-laminating material that Chris had previously re-attached. It took a few attempts to get Chris to engage us but eventually he came to our home to inspect our roof. After inspecting the roof, Chris declared the de-lamination he repaired was in fact a factory defect and he would not repair it. Chris also explained the silicone product that was bubbling and peeling up was the result of our RV cover abrading the silicone and this would not be covered under his warranty. Chris quoted a charge of $250.00 to come back in two weeks to repair the bubbling and peeling silicone roof. We agreed. Chris has not returned since and does not respond to our text messages, his preferred method of communication. In conclusion, Chris has proven to be an unreliable mobile RV technician. We thought engaging a self employed mobile RV tech that did a very good job of advertising in social media would be reliable and worthy of our hard earned money. Eventually I purchased a gallon of the specialty silicone product and sealant and repaired the leaks myself. And I watch the EPDM/TPO roof he re-attached incrementally become separated from the roof of my fifth wheel.

    One Star is too much. Chris, at best, has earned a ZERO star rating. Do not give him or his company…read moreany business at all. Trust me. I'm wondering if he's even in business any more, but I decided to leave this review just in case. He is all talk, no action and certainly no follow-through. His "lifetime guarantee" is worthless. He did the roof on my RV and it failed within about a week. He came back on at least two occasions to "fix" his job and of course it kept being problematic. And then, like all the other reviews state, he goes dark and will ghost you. I think he really missed his calling. He should be a used car salesman or better yet, a politician.

    Excellence RV - rvrepair - Updated May 2026

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