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Lake Oswego, OR

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Excellence Plumbing

4.7 (28 reviews)
Closed • 8:00 am - 5:00 pm

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Review Highlights - Excellence Plumbing

“Oscar and his team were able to complete the work in such a quick and efficient time frame.”

Mentioned in 13 reviews

Read more highlights

Sutherland Plumbing

Sutherland Plumbing

(379 reviews)

I called Sutherland to get an estimate for replacing my water heater after my neighbor's unit…read morestarted leaking. Since all of our homes were built around the same time, I assumed my water heater was also 17 years old and might need replacement soon. After I sent photos of my water heater and the model details, Ti took the time to look up the serial/model number on the Bradford White website and discovered that my unit was actually only 11 years old, not 17 as I had thought. He texted me back and asked for clearer photos to confirm the manufacturing date. I called him right away, and even though I currently have no issues with my water heater, he generously spent time explaining everything in detail. He told me that Bradford White is a very reliable water heater and that this model generally does not require routine tank draining for maintenance. He also gave me valuable advice for the future, recommending that when I eventually replace the unit, I should install it on a metal drain pan with moisture detection for leak protection. I was genuinely impressed by his honesty, knowledge, and willingness to help without trying to sell me something I don't need right now. He could have easily pushed for a replacement, but instead he gave me thoughtful, professional advice and saved me unnecessary expense. I truly appreciate the time he spent helping me over the phone, and I would absolutely recommend Sutherland to anyone looking for an honest and knowledgeable professional.

Ti, Cameron and Eric were great. They helped me find a solution and fixed the plumbing issue I had…read more They also recommended which water restoration to work with to get everything situated. I appreciate the quick communication, and coming to my complex the same day I called. I really appreciate this team and everything they have done.

Alchemy Plumbing

Alchemy Plumbing

(38 reviews)

They got us in same day and did an excellent emergency repair, thankful to Jeff and his crew!read more

I've hired Alchemy Plumbing a few times at my home in Lake Oswego for plumbing repairs. 2 years…read moreago, I hired them to install a new kitchen sink, kitchen faucet, instant hot water tap and garbage disposal. All seemed fine until we realized there's been a slow leak from two connections off the garbage disposal, which has created some water damage and mold. No big deal, right? Easy fix! Today I called to see if this was considered a warranty repair. It's been more than a year, they say, so they'd need to charge me $85 to come and diagnose the issue. Well, ok....but that new work would be warrantied a year, right? 'The technician would need to tell me that.' she said. I asked to be transfered to someone who might be able to tell me if they'd warranty this new work. I was transferred to Kenzie in dispatch. Kenzie then told me, because I've complained in the past about this $85 diagnostic fee (which is true....once, when they refused to call the charge a trip fee and told me they needed to 'diagnose' a leaking exterior hose bib. I told them then I knew the issue, it was just a crushed gasket, and it didn't need to be diagnosed further. I said then that they could charge me $85 for a trip fee, but if they were going to attempt to diagnose something that I can clearly already diagnose, I'd skip their diagnosis and they can work from mine. They refused service. So for that repair I ended up using a different plumber without a 'diagnostic fee' who charged me $45 for the trip fee and $1.10 for the new gasket). Kenzie then said because I've complained in the past about a diagnostic fee, 'they'd need to separate from me, professionally.' And hung up on me. Plenty of options for a decent plumber in this town, I'd suggest you look elsewhere. Thanks for nothing, Alchemy!

Roto-Rooter Plumbing & Water Cleanup

Roto-Rooter Plumbing & Water Cleanup

(1 review)

1) They will use, and charge you for, unnecessary equipment and provide unnecessary services…read more 2) They will lie to you. (When i asked about the thousands of dollars they charged for 'hepa vacuuming', they told me it was to protect the health and safety of their employees when they have the big fans running. Later i learned it's actually the last part of their tidying-up process when they finish a job.) 3) They will ghost you. (When i asked why they had charged me thousands of dollars for equipment well beyond the industry standard, they stopped replying to my emails.) 4) They will trash your home. (After all my walls were ripped out, the workers had trouble finding working outlets for their equpment. One of their workers flipped a bunch of switches in my breaker box, even those clearly labeled 'refrigerator' and 'furnace', and never reset them. Since i was not able to live in my house at the time, it was most of a day later when i discovered that my house and refrigerator had both reached an unpleasant 48F. When asked about it, they tried to blame workers for another company who weren't even in my home that day.) 5) They will provide inaccurate and incomplete invoices. (At first they refused to provide me any invoice, just an email with a dollar amount and an address. When i insisted, they provided various invoice-like documents of varying quality. I have three different invoice amounts for the same job, only one of which aligns with what they billed my insurance company. Heck, one even includes things my insurance company paid for, which seems criminal to me be I'm not a lawyer so that's just an opinion.) I deeply regret letting them bully me into paying them by their arbitrary due date, foolishly thinking that since their own experts admitted the services were unnecessary they would reimburse me. Instead, I've spent months asking for any explanation, and gotten everything from verbal abuse to silence, but nothing like answers.

From the owner: Roto-Rooter is Open, Fully Staffed, and Ready to Help 24/7. Our plumbers are dependable, fast, and…read morefriendly. Call Now! When homeowners & businesses need a plumber near them, they call Roto-Rooter. We are available 24 hours a day, 7 days a week. Offering emergency plumbing services and drain cleaning solutions, without an extra charge for nights, weekends or holidays.

North Air heating and Refrigeration - Heat pump exterior condenser unit expertly mounted off the group

North Air heating and Refrigeration

(19 reviews)

Wanted a heat pump system to replace my old furnace and A/C. Fredy come pretty quick to assess my…read morehouse duct work and condition before proposing a quote for me. He when the extra mile to ensure that we are not over sizing the system based on the existing duct work and also to ensure we are not under sizing it as well. Finally the the proposal was to have a dual fuel system to ensure I have be able to have the heating during the extra cold time since the max heat pump size that I can do was 3 ton unless I wanted to upgrade the duct work which will be a huge task. Very competitive quote when compared with others and Fredy was very transparent himself. We got the system install pretty quick and after everything is done the whole place was left very clean too. Good workmanship through out the installation but sheet metal work could be better. I recommend to all looking to replace or install new HVAC unit.

I recently called Fredy for a second opinion after another firm tried to sell me and relocate a new…read morefurnace because they said my current one was too difficult to make large repairs to. They then "condemned" and shut it down based on a CO reading of 1 ppm. After they presented me with an incredibly expensive estimate and applied rushed sales pressure, Fredy came, said the furnace was fine and that the CO reading was not dangerous; furthermore, he didn't even charge me for his visit. When a third company completely confirmed Fredy's opinion and found no CO, I can highly recommend Fredy for his obvious knowledge and honesty! Martha

Excellence Plumbing - plumbing - Updated October 2026

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