No, no, no, no, no....
What are you people even thinking? This place is a nightmare. I lagged in writing this review but I came here a few weeks ago before I had a dinner date. I wanted to get a blow-out. For those of you (including the "hairstylists" at this salon), who do not know what a blow-out is, it is a very simple process whereby the person takes a round brush and uses a blow dryer to blow-dry the hair straight. For your convenience, I even took the liberty of finding a video tutorial on YouTube: https://www.youtube.com/watch?v=Jq73SMEmyxA
I recommend starting the video at about 1:50 so you can witness the technique in action!
Anyways, I came in at 3 PM and asked if someone can take me at 4:30 for a blow-out because I had just come from the gym and wanted to go home and shower first and then come back. I live nearby so I only came here out of convenience and judging by the great reviews, I thought I might as well give it a shot. I also told her that my hair is curly but after years of straightening and blow-drying, it actually blow dries very very easily (I just have not mastered the brush technique on my own, especially the back hard to reach hair). One of the women told me "yes, no problem, come back at 4:30." And so I went home, showered, washed my hair, and arrived back at the salon at 4:15. I expected a 15 minute wait time, maybe 20 at the longest. I ended up waiting 45 minutes before she finally took me. I explained to her that I am in a rush and that I just want my hair blow-dried straight.
She started blow-drying my hair with her FINGERS and then used a FLAT BRUSH. Anyone that has ever gotten a blow-out knows that you need to use a ROUND BRUSH to get the hair straight. About 5 minutes into it, she asks me if she can take a different client and finish my hair after him. I was not only taken aback, but actually offended because I am a paying customer, I made an appointment, I told you I'm in a rush, and I waited patiently so no, you cannot take another person before me so I wait another 45 minutes at minimum. She proceeds to dry my hair with a flat brush and it's just getting frizzier and frizzier. I ask her to use a round brush and she tells me (and I quote) that she "doesn't know what I'm asking her to do." You are a hair-stylist. This is your line of work. How do you not know how to blow-dry hair? And when I came in earlier that day to confirm whether or not you know how to blow-dry hair, you said that yes, you do. Don't lie about it! After unsuccessfully blow-drying my hair to look like I got electrocuted, she could tell that I was getting annoyed and told me that her sister would take me after she finished up a pedicure. I again explained that I am in a rush because I have dinner plans. I was not expecting to spend 2 hours there when my hair takes 30-40 min to blow-dry by a professional.
At the end of it all, she told me she does not know what I want her to do and that she cannot and will not finish my hair. She let me walk out of the salon with my hair looking like I stuck my finger in a socket and got electrocuted!!!! After wasting 2 hours here, I ended up going home, washing my hair, and just wearing it curly because at that point I had no time to fix what she had done.
Though I did not waste a penny on this "professional" hair service, that is two hours that I cannot get back unfortunately. read more