Vadim took care of me in minutes! He had the watch working again while I waited. He even removed…read moresome links from my vintage Swatch! And he only charged me $15, which is what he quoted when I sought estimates and availability on Yelp!

Third time here. RING DOORBELL FOR ENTRY. In for a new…read morebattery for my Luminox dive watch. In and out in 10 minutes. $15 Can't beat their service or price. Will be back for sure.

Very professional and fast service . I highly recommend this…read moreplace. Also, Eduardo is very knowledgeable and friendly.

Excellent customer service and attention to detail. Eduardo was able to replace the crown of a…read morewatch another watch repair shop couldn't do. He also quickly adjusted the metal wristband of another watch. I'll bring all my watch and jewelry repair here. Highly recommend!

All In One exceeded my expectations with their phone repair services! The staff was super friendly…read moreand knowledgeable, guiding me through the process effortlessly. My phone was fixed in no time, looking as good as new. Prices were very reasonable too! Can't recommend them enough if you need a quick and reliable repair. Truly impressive!

Responded quickly to pricing request. Was very reasonable to attach 20 charms to bracelet. Work was…read morewell done, timely and communication was great. I highly recommend John and this business.

Above and beyond!…read more osef and Joseph are true masters of their craft. Their attention to detail and precision in every repair and restoration is genuinely impressive. They took the time to explain the work needed and delivered results that exceeded expectations. My watch now looks and functions like new. Highly recommend them to anyone looking for trustworthy and skilled watchmakers.

Great place, and great service. Waited while watch evaluated and repaired. Trustworthy service…read moreproviders

Wonderful and friendly local jeweler with beautiful choices to pick from!…read more From watches to rings they have a little bit of everything for everyone. My partner and I went in to view some of their engagement rings and the man who helped us was a sweet heart and answered all are questions. Highly recommend!

Very happy with our experience. We arrived this morning with a couple rings that were a couple or…read moremore sizes too small and they were able to resize them and clean them same day.

Amazing service, very friendly and quick. will be coming back for any jewelry needs and highly…read morerecommend you stop bye.

I needed to resize my ring and everyone I called said it would take two weeks, I finally found oro…read morefactory and they were soo pleasant. He told me he can do it in about one day. He made the process so streamlined and easy for me. He even told me if I couldn't make it and would be late or come after closing he can accommodate. When I got my ring back it was flawless and he cleaned it and everything. I couldn't recommend a better place 10/10 . I will only be coming here .

I had a complete overhaul of my GMT Master {purchased in 1982}…read moreThey did a thorough inspection, issued a very detailed report and provided a more than fair price and timeline. The work done was of superb quality. I will ad that the quality of the rebuild and restoration of the bracelet was above and beyond what I was hoping for. Having had this watch for forty years and sending it to several repair shops over the years there is no comparison. I highly recommend Rolliworks. Geoff, Kapaa HI

I sent a 1970 vintage Rolex--my grandfather's watch--to Rolliworks for bracelet repair and crystal…read morereplacement. While the watch was returned well packed and some of the requested work was done, a major visible issue with the bracelet was not corrected. The end‑link connecting the bracelet to the case remained crooked, exactly as it was before the service. When I raised this concern and expressed disappointment, the response from Michael Hui at Rolliworks was dismissive and unprofessional. Rather than acknowledging the issue or discussing solutions, I was met with comments like: "You are unhappy that we didn't do work that you didn't request or pay for? Ok well you can have that opinion." And later: "I'm not a mind reader so make a request of what you would like us to do and I can send a quote." This wasn't about trying to get free work. It was about basic customer service, communication, and reasonable expectations when dealing with a specialist in vintage watches--especially when they have the watch in their possession and can clearly see unresolved issues. Those replies told me everything I needed to know about how Rolliworks handles customer feedback. Instead of professionalism or accountability, I received sarcasm and defensiveness. After reading those responses, I decided not to send the watch back. The tone alone showed the type of experience you're likely to have if something doesn't go perfectly. If you choose Rolliworks, be prepared for a strictly transactional approach and don't expect proactive inspection, recommendations, or a customer‑first mindset. Based on my experience, once they have your money, any dissatisfaction will be treated as your problem--not theirs. In response to Michael's comments below: The issue was never that Rolliworks failed to "guess" additional work. That is precisely why I reached out immediately after receiving the watch--privately and professionally--to ask questions and understand what options were available. The issue was entirely about communication and tone. Despite disagreeing with their assessment, I remained polite and constructive. In the same message where I shared my disappointment, I explicitly asked for a new quote that included additional services I had not originally foreseen. My intent was resolution. Instead of engaging constructively, Michael responded with two back‑to‑back messages that were dismissive and confrontational: "You are unhappy that we didn't do work that you didn't request or pay for? Ok well you can have that opinion." Followed immediately by: "I'm not a mind reader so make a request of what you would like us to do and I can send a quote." Those responses were not solution‑oriented, professional, or respectful. It was the aggressive tone--not the disagreement--that led me to disengage and ultimately write this review. Michael, the best customers are not the ones who never encounter issues. They are the ones who experience a problem and stay because it was handled well. How a business responds to feedback is what creates lifelong customers. Unfortunately, that opportunity was missed here.