On 03/01/2013 I made an appointment to see Dr. Patel for 04/04/2023 and this appointment I made wile inside their office, at SUN CITY CENTER and I got a confirmation and a paper showing, date time and shows appointment with Dr. Patel on 04/04/23. Than I called on 04/03/23 to confirm than tomorrow I will be meeting Dr. Patel, I was been told yes. So, when I went there on 04/04/23 and the staff said, you have an appointment with Dr. Reeves, I said no, I have a confirmed appointment with Dr. Patel, she said no, I said go look inside your computer and she went and came back and said, yes I have appointment with Dr. Patel but their staff has made mistake and Dr. Patel does not work here on First Tuesday and so and so, I said I specifically made this appointment to see Dr. Patel only. She said, she can re reschedule it. I said I waited a month, I spend my time coming here for 25 mile drive and I spend my money coming here, is she going to pay for it, she said no. This was the third time the front desk girl, their staff have make a mess for my visits. Dr. patel is good but try to avoid Dr. Amy at all costs. She lied to me, 3-4 times. I asked that if you guys prescribed oxycodone medicine to patients, she said yes we do, we have to see what's going on first and we will start you from small medicine and than change the medicine to get there. So I already had 5 visits over there in last 3 months and finally i was been told that, no I won't get that medicine because it requires a doctor's visit every month, I am too young for it and that is only for cancer patients or patients who has a recent surgery. If she would have told me clearly from the beginning than I would have no wasted my 3 months and so much time going back and forth there because I told her in the beginning that oxycodone works for my pain and Gabapentin, Tramadol, does not work much, told her very clearly that my goal is to get oxycodone prescribed to me. She lied and wasted my time. Also during my last visit there which was yesterday 04/04/23 I was talking to Dr. Reeves about all these lies from Dr. Amy he said let him check something and he will be right back, he left me in the room and than comes accountant lady which was not a nice woman either, starts telling me that I cannot make another appointment until she fixes some issue with my Insurance for which she has to give a call to my insurance but she can't call them today or tomorrow or day after tomorrow as she is busy she said she will call them on Friday and will get back to me on next Tuesday. So she need 7 days to make a phonecall and only than I can schedule an appointment. Excel pain & Spine is NOT a good place and I do not recommend it to anyone. Dr. Arpit Patel, if you can find him at some other location, than yes, he is a good doctor. read more
