10/10! Dr. Hanflink is an amazing doctor who truly cares about his patients. His staff is…read moreincredible and very helpful!

This is the most unprofessional place I've ever called. I emailed first. This is a long post but…read moreworth the read. **My first email, asking questions and they respond with 'Hi Les, Yes, we do injections and medication. The best way to become a new patient is to call us. We will tell you everything your need to know. Kind Regards, Cory Hanflink' ** So, I called and had the nastiest person on the phone. I hung up and sent this email. They're so proud of themselves. My email: 'Dude. What a horrible experience trying to simply get an appointment. The lady said I had to 1) get a referral from who's been treating me (you can't request medical records like everyone else? I'm not in good health and have a lot of doctors. My pain management doctor is too far since I moved here) 2) have the imaging and discs/reports sent over? I have these. I have this all on a disc, along with the report. I wouldn't have been able to see an orthopedic surgeon, chiropractor, and neurosurgeon without them. But you can't take them? I'm having a T5-T8 discectomy performed very soon. I have the advantage plan that I have (PPO) so I don't need referrals. And I'm new to pain management - only the last few months, but my doctor is near my old home in Orlando. You are 3 minutes away, but you are way.too.complicated. I'm sorry I called.' ---- the employee was a complete waste of fresh air----- and then they reply with this: ** Dude. I'm sorry you called and wasted our employees time. Every pain management doctor will need those things from you. You said you are new to pain management? Well we aren't, this is how these things work. We can't request medical records without your signature, its illegal. We need the report to find out what is wrong with you, or else the doctor cant treat you, that's kind of how doctors work. We are not hurting for patients, and because of your attitude, we would not accept you as a patient now anyway. Good luck finding someone to treat your pain, your going to need it! BYE!** ----------- What a rude, 'nasty' professional response. So I did a little investigating on my own, and I'm glad I'm not going there. I already told them I had everything they needed in my hands. Apparently, though they brag about how many patients they have, they probably aren't real, pain-management candidate patients. They're probably their medical marijuana patients. *MEDICAL MARIJUANA RIPOFF*- This is not what I was coming for, but this doctor recommends medical marijuana, but charges to add smokable and charges every 2 months. His fees are very high. This quack is one of the most expensive you will ever find! ------ Update: Cory, everything you said in response is an absolute lie. You're a fraud and nothing more, nothing less. You didn't spend time with me on the phone like you said, and everything else you said is an utter lie. KMA!

Becca, Christine, and Ashley are all very professional and kind. Also they try to make you feel at…read moreease. And they always say yes to any request. It's the one doctors office that you don't dread going to but really don't mind going there because of their pleasant attitudes. I would highly recommend them.

Worst place ever. The call center is extremely frustrating. Communication is difficult, and their…read morephones are constantly glitching, so you can barely hear the person you're talking to in the first place. Then their scheduling system makes things even worse. The system will tell them there is an earlier appointment available, but when they try to assign it, suddenly they can't, and I'm told the earliest appointment is the original one I already had. What is the point of telling me an appointment is available if you can't actually schedule it? Then there's the doctor, who seemed clueless, rushed me through the appointment, and made me feel like my concerns weren't being listened to. I left feeling frustrated rather than feeling like I had actually been helped. The ONLY thing that saves this place from getting zero stars is Ashley, the APRN. She is kind, courteous, actually listens, and clearly knows what she's doing. She is the one person who makes dealing with this place worthwhile. Without Ashley, this would absolutely be a zero-star experience.

In the past, I have had physical therapy for meniscus surgery and cervical spine surgery. Had great…read moretherapist each and every time at the Viera facility (located inside of the gym building). June, 2025, I had a knee replacement and had therapy at this location. I would highly recommend the therapists. Will, Chris and Dan are the most caring, professional and friendly people. The entire ambience in the room puts you at ease, even during some physical pain. They each showed compassion, patience with me and understanding while showing me how to get the most out of my recovery. I am continuing with my therapy at home now but plan to use this facility in the future when I have to do the other knee. Great job, gentlemen. I wish you well and thank you very much. Cheryll

The staff is very professional, thorough, friendly, and efficient!! Thank you River Coast, for…read moremeeting my medical needs!!

I have been receiving treatment here for about a year. I would recommend Dr. Cross, Kevin and their…read morestaff for people looking for dedicated professional treatment.

Worst experience I've ever had. On my first visit Fetouh spent 10 minutes telling me how great he…read morewas and the next 20 minutes trying to talk me into surgically inserting a pain pump. My pain is manageable without such an invasive and risky procedure. I've been on the same regimen for a decade yet he reduced my medication by 25%. I went from managed pain but functional to unable to continue working by 3pm. The PA was the one I saw for the next 3 months with no change to my pain, only questions about whether I was ready to have the pain pump. I finally insisted they make an appointment with Fetouh himself. 24 hours later I received an overnight letter discharging me from his care. Went back to my previous Dr who restored my original prescription, problem solved, my ability to function without debilitating pain restored. No compassion, no professionalism, just pure arrogance at this place.

So it took me a month to get an appointment. I went in and spoke with John who asked me why I was…read morethere and I told him I needed an epidural injection. He said, "Great, let's get you an appointment" and led me to the appointment desk. I asked the schedular why I couldn't have called to do that and he said "you have to see the doctor first". It took me another month to get the injection. Afterwards I asked to schedule an appointment for my neck and the same thing happened. This is a scam. Do not give these shisters another penny.

Dr Zaidi is a very good doctor, he cares for his patients and treats us…read moreWell! His other doctor Amanda is great, she too cares for us patients

I can say something about everything here first of all the type of care that I was offered was the…read morekind where I had no control whatsoever and he had no empathy or inclination to even listen the care quality the receptionist took 45 minutes to verify my insurance coverage when they had over a week to do this and last office experience there were six girls working there and I couldn't even get in on time and then the doctor acted like he was God I wouldn't even go here if it was the last resort

Regarding Dr. Fetouh; It takes much more than an education…read moreto treat human beings with kindness and care. He does not have the ethical wisdom necessary to treat pain related illnesses. Additionally, often treatments include invasive measures, both costly and often misrepresented. Inform yourself about the risk and misleading advertisement. Dr. Fetouh uses humiliating tactics to control situations that signify his immaturity and narcissistic approach. Avoid this doctor and research new medication's on the as Journavx a non-opioid pain reliever and Tonya, treatment for fibromyalgia, as well as pain.

I really liked this physician. Very caring and to the point. My kinda guy. I would recommend him…read moreto others but I would prefer to keep him to myself!

Thorough and caring. Office runs on time. Very helping dealing with prior authorizations.read more