I can't say enough about Dr Shouppe and the office staff. From the time I made my office…read moreappointment all the way through all of my visits and needs. They are try thorough helpful and informative. She is an amazing doctor and you can't beat their hours!

Dri Shouppe' is caring, makes herself available with my schedule, and answers my questions well…read more She is very thorough and sends out medication reminders. The office team are very friendly and accommodating as well. The office is clean and very quaint.

I really liked this physician. Very caring and to the point. My kinda guy. I would recommend him…read moreto others but I would prefer to keep him to myself!

Thorough and caring. Office runs on time. Very helping dealing with prior authorizations.read more

Dr Antonio is a down to earth doctor with a good bedside manner. She respects my opionions and…read moreexplains things in a way that's easy to understand. She spends plenty of time with me and I never feel rushed.

From the owner: Amanda C. Antonio, MD is a board-certified Family Medicine physician came to Brevard from Virginia…read moreBeach, Virginia, where she was the Primary Care department leader and attending physician. She served her Family Medicine Residency and Family Medicine Internship at Naval Hospital in Jacksonville, Florida. Dr. Antonio earned her Doctor of Medicine from the University of South Florida College of Medicine in Tampa. She earned her Bachelor of Science in Microbiology from the University of Florida in Gainesville.

God Bless Dr. Frank Ditz! This wonderful and caring doctor stepped up in my time of need and kept…read moreme from experiencing permanent damage to my health and likely even saved my life. After being diagnosed with COVID-19, my longtime Health First doctor (Dr. Kiron Malhotra) absolutely REFUSED to treat me in any way and even refused to have a video or telephonic consultation with me, and only told me to go to the emergency room if I need medical assistance. So, I went to the Emergency Room at Holmes Regional Medical Center in Melbourne (I have a Health First Insurance Plan) for treatment. I could barely breathe. I was weak. I was so very sick. And that ER treated me so terribly and did nothing more than take a chest X-Ray and send me on my way. Nothing more! They refused to give me any water, even though I'd been there for hours. I was cold because I had a fever and asked for a blanket, and they essentially tossed it on my bed from the door and left. I did my best, but I was too weak to unfold it and fully cover myself. Then when it was time to be discharged, after being there for hours without any meaningful treatment, I was told to get dressed and go. They didn't even offer to wheelchair me out or even an escort through the ER labyrinth to the exit. I was so weak that I had to be wheelchaired INTO the ER and back to the ER room, yet I had to ask for someone to wheelchair me to the exit. The treatment I received at HRMC's ER was just awful. The next day I reached out again to Dr. Malhotra's office and I told them that the ER did nothing and asked if the doctor would at least talk to me. I was told no, and that if I needed medical assistance that the only options available was to go to the ER. After the nightmare of the last ER visit there was no way I would go back there. I was so desperate for help. I was taking a prescription medication that was prescribed by the Urgent Care the day I was diagnosed (powerful steroids) that was causing my blood sugar to go into the 400s. I didn't know what to do and my doctor was refusing to help me. That's when I turned to my friends on Facebook and posted the post in the photo. Well, that post garnered quite a bit of attention, including the attention of Dr. Frank Ditz, who by the way is NOT a Health First doctor. This doctor who didn't even know me reached out to me and offered to take care of me and my fiance, who also was sick with COVID, until we were fully healed and WITHOUT CHARGING US A DIME! And that is just what he did! I owe him so much for taking care of me and being there when my own doctor abandoned me - it's been over a month since I reported to my own doctor my diagnosis and she has never once to this day called to check on me or to see if I even survived - PATHETIC! Without a moment's hesitation, i highly, HIGHLY, recommend Dr. Ditz - he is a wonderful and caring doctor - a rare combination these days indeed!

I've been a patient of Dr. Dietz for over three years. The doctor himself is excellent, and the PA…read morehas also been great to work with. Unfortunately, my experience with the office management has been extremely disappointing. The office manager, Julie, has been consistently unprofessional and rude. I have personally witnessed and experienced her raising her voice at patients over the phone, abruptly hanging up, and responding in a hostile way to basic billing questions. At one point, it felt like patients were being discouraged--or even threatened with discharge--simply for asking for clarification. What's most concerning is the lack of accountability. When trying to escalate concerns, I was told there is no one above her to speak with, which makes resolving issues nearly impossible. It's unfortunate because the medical care itself is good, but the front office experience significantly impacts the overall level of care. Due to these ongoing issues, we are in the process of filing a complaint with the medical board. I would strongly recommend considering other options until these management concerns are addressed.

I have been going to Dr. Arcand for several years. She is just great, she always listens and…read morehonestly tries to find a solution for any problem which I have. She has treated me for many ailments, and I have NEVER been dissatisfied with the service in her office. There have been a few rare occasions where I needed an immediate answer after-hours, and Dr. Arcand had given me her personal cell phone number to call, which was very rare in my experiences. The only reason that I can imagine that the person who left such a negative review is that perhaps the receptionist may have been out of sorts, not a good fit for the office. I've been going to Dr. Arcand since 2010, and never encountered such treatment from anyone.

I have gone to Dr. Arcand for many years, including 2015 when the negative review was written…read more My reaction is the negative review is just all wrong and should be removed. Dr. Arcand is always cheerful, has gone above and beyond for me, and is very open to my input. The receptionist person has changed since 2015, but beyond that I have never with any receptionist even remotely seen what the negative review states..

I want to extend my heartfelt appreciation to Jennifer Trikones and Sophia Ivette at the Heritage…read morePark Clinic. Jennifer truly listens, and her commitment to providing exceptional care is evident in every interaction. It has been a long time since I've experienced such genuine compassion, professionalism, and dedication from a medical team. I am deeply grateful for the support and kindness they continue to show. We need more like them in this profession.

The PA Alex Bennett and staff were very kind and helpful with my questions. Thank you!read more

Can someone find me the number for this office ? I am a patient and have been for a few years but…read moreall of a sudden none of the numbers I have been calling are working. Please help! Thank you

Unprofessionally ran operation. They insist on sending me regular alerts to make an appointment…read morewhen I haven't been to them in years. Calling the number to get off their list does no good. If they can't run a simple email list, I would not trust them with my health.