Have been a patient of Dr. Florescu for over 2 years. Dr. is wonderful, but his support staff is lousy. Put up with it because doctor is good. But today I give up and I'm looking for another internist. I'm having surgery tomorrow at 7am and had my pre-op blood work and EKG done with Dr. Florescu 8 days ago. I was assured that results would be back by that Weds. and would be FAX'd to my surgeon no later than Friday as I had pre-op app't with my surgeon the following Monday. Surgeon never rec'd reports at close of day Friday even though the surgeon's nurse and I had both been calling Dr. Florescu's office since Thursday to have the results sent over.
It's an hour before my app't with the surgeon and still no FAX with results from Dr. Florescu. Nurse and I calling frantically. No results FAX'd. I'm now at the surgeon's office and still waiting. I'm then told that my surgery may have to be postponed. I'm having the surgery done 2 hours away from home and it took a lot of planning to get time off work and to arrange help at home after the surgery. What is the problem? How hard is it to FAX?! Having surgery is stressful enough. It's crazy to be stressed out over something as simple as having your test results FAX'd to another doctor. I'm through with this. It's much too frustrating. Too bad, because Dr. Florescu, himself, is very good. My advise: until Dr. Florescu realizes his support staff is so poor - he will continue to lose pts. My husband is also moving to another Internist. read more