10/10! Dr. Hanflink is an amazing doctor who truly cares about his patients. His staff is…read moreincredible and very helpful!

This is the most unprofessional place I've ever called. I emailed first. This is a long post but…read moreworth the read. **My first email, asking questions and they respond with 'Hi Les, Yes, we do injections and medication. The best way to become a new patient is to call us. We will tell you everything your need to know. Kind Regards, Cory Hanflink' ** So, I called and had the nastiest person on the phone. I hung up and sent this email. They're so proud of themselves. My email: 'Dude. What a horrible experience trying to simply get an appointment. The lady said I had to 1) get a referral from who's been treating me (you can't request medical records like everyone else? I'm not in good health and have a lot of doctors. My pain management doctor is too far since I moved here) 2) have the imaging and discs/reports sent over? I have these. I have this all on a disc, along with the report. I wouldn't have been able to see an orthopedic surgeon, chiropractor, and neurosurgeon without them. But you can't take them? I'm having a T5-T8 discectomy performed very soon. I have the advantage plan that I have (PPO) so I don't need referrals. And I'm new to pain management - only the last few months, but my doctor is near my old home in Orlando. You are 3 minutes away, but you are way.too.complicated. I'm sorry I called.' ---- the employee was a complete waste of fresh air----- and then they reply with this: ** Dude. I'm sorry you called and wasted our employees time. Every pain management doctor will need those things from you. You said you are new to pain management? Well we aren't, this is how these things work. We can't request medical records without your signature, its illegal. We need the report to find out what is wrong with you, or else the doctor cant treat you, that's kind of how doctors work. We are not hurting for patients, and because of your attitude, we would not accept you as a patient now anyway. Good luck finding someone to treat your pain, your going to need it! BYE!** ----------- What a rude, 'nasty' professional response. So I did a little investigating on my own, and I'm glad I'm not going there. I already told them I had everything they needed in my hands. Apparently, though they brag about how many patients they have, they probably aren't real, pain-management candidate patients. They're probably their medical marijuana patients. *MEDICAL MARIJUANA RIPOFF*- This is not what I was coming for, but this doctor recommends medical marijuana, but charges to add smokable and charges every 2 months. His fees are very high. This quack is one of the most expensive you will ever find! ------ Update: Cory, everything you said in response is an absolute lie. You're a fraud and nothing more, nothing less. You didn't spend time with me on the phone like you said, and everything else you said is an utter lie. KMA!

i'm a patient there and, he is retiring and, him and thee staff were very good to me.. Hate to see…read morehim go... Thank you for caring so much and being a great doctor.. Dr. T , Nancy, Hidie .... we're gonna miss you... sincerely, rebecca perez ...

I went to Dr. Vijay Katukuri, MD on the recommendation of my neurologist. She sends all of her…read morepatients seeking relief without the use of narcotics (which make me sick and I don't like). After several visits, Dr. Katakuri thought I would be a good candidate for an epidural. None of my other doctors suggested this but I decided to try it and I am glad I did. My pain went from excruciating to tolerable and it lasts for about 3 months. Chronic pain was depressing me so this has helped me in more ways than one! Also, the staff is really nice and professional and they have a new state-of-the-art facility located off I-95 TIP: Even if you have seen other doctors and didn't get results - this doctor might offer new ways of finding you relief.

My first visit to the office ended up with a surprise as they were able to perform a procedure on…read moremy back the same day. I only expected this to be a standard first visit, but I found some immediate relief for most of my pain almost immediately (even if only for a couple of hours). We repeated the procedure on my second visit and same results so it was on to the next step. On the day of my procedure, the insurer had failed to authorize the rfa ablation and I had to cancel the procedure. After a tug of war with insurer, and trying to get them to approve the procedure in time for a 12/23/24 date, it was still too late and the office was scheduled to be closed on 12/24/2024. After the end of business on 12/23/2024, the office called me that they had approval for the procedure and instead of waiting to the third date that was set for on 01/09/2025, the doctor opened his office on the 24th to do my procedure. What else is there to say, from closed to open for me? I am so grateful. This should be 7 stars!!!

Dr. Udeshi was great. Explained everything. Took time. Great credentials. Used to see Dr. Golovac…read morebut since he retired my wife has gone to Dr Udeshi and we've been very pleased.

Horrible, do not use this pain management facility. their billing department overcharged me…read moremultiple times and milked my insurance.. I seen the doctor three times in a year. I finally left Florida pain and went to see a real pain management doctor turns out I need surgery on my shoulder, which the doctors from Florida pain never cared to investigate where the root of my pain was coming from. I have a herniated disc in my neck that is pressing against my spinal cord WARNING to anybody who's wanting to use this pain management Facility. They will give you medication like Lyrica that does not help pain. Lyrica is an absolutely horrible drug that will make you gain weight . in fact, Florida pain took one x-ray of my neck when I first got referred to them and they started pushing me to do procedures. Now I am finally seeing a "Real Doctor" and on my way to recovery ! avoid this place , it's a waist of co pays and insurance. It's A year out of my life I'll never get back because of the pain that wasn't addressed properly . Note . The billing department will harass you and call you non stop over the smallest amount of money. .. I had to eventually block them from my phone and let them work the issue out with my insurance Company.

Dr Zaidi is a very good doctor, he cares for his patients and treats us…read moreWell! His other doctor Amanda is great, she too cares for us patients

his place was my pain management for 2.5 yrs. At the beginning of my appointments, Dr Zaidi lied…read moreto me and told me I failed a drug test for morphine and codeen. I didn't realize those were two major ingredients in my meds and spent the next 2 months trying to figure out how I was exposed, it made me paranoid. Dr Zaidi never did tell me why he lied. Over the course of 2.5 yrs while under his care, the staff never acknowledged or responded to any of my emails, they only returned phone calls twice, and failed to do their job while communicating via text. When I addressed these issues I was met with gaslighting: excuses, trying to blame me, and major attitude from the staff and Amanda Folkner in their Babcock location (they have another location in Rockledge). All of my appointments were stressful and after surgery last year (C4-C5), it was like pulling teeth to continue care for my spinal stenosis (C5-C7) and torn rotator cuff (and leg pain which they ignored). I was in extreme pain for months and was begging for a better treatment plan to which I was met with excuse after excuse at each appointment. My last appointment was an emergency appointment (not the monthly) because my medication wasn't working (still). That morning when I checked in, the staff member was repeatedly making rude comments about another male patient who was sitting in the waiting area. I ignored the first comment and then she made another! I started to feel like I was stuck in an episode of Mean Girls. While in the exam room I was met with gaslighting and excuses by Amanda where at one point she went out and questioned her assistant as to why she pretended like our previous text conversation didn't exist.... When that assistant came in to place items for an injection, she was nasty and rude. Then Amanda reluctantly gave my my first injection this year, while still trying to make excuses, which I firmly told her "Not Even", "cut it out" and repeatedly had to tell her that "I'm not going to argue with you". She should have simply apologized for the mistake and corrected it, that would have been ideal. I was waiting on several orders which I was still communicating via text and my one request was I be informed when each referral was sent so that I could make an appointment. Still, the assistant refused to give me that information, which was now systemically a pattern of neglect. I left with the same weak prescription that I had all year (tramadol), I was in excruciating pain and crying. As I was checking out, the woman who had been making comments, decided to tell me how "we never make mistakes". . She then made the excuse that she could have done more if she had a current image, which was yet another excuse because I had a CAT scan in late May I had previously informed her about and confirmed. The more I reflect on what happened, the more I realize that the entire staff has a bad attitude towards patients, continually dropped the ball and it's obvious, hindsight is 20/20. They never were friendly, no bedside manners, especially with Dr Zaidi. After leaving, I figured I would email Dr Zaidi about my experiences, but, I wanted to wait a couple days for two reasons; 1. My birthday was the day after my appointment and 2. I wanted to reflect on the situation. Instead, Dr Zaidi called me the morning of my birthday. He was nasty, spoke over me, and refused to let me know which referrals had been sent. Because I couldn't get a word in, I slowly said, "I fired you yesterday", and hung up. Yes, after not receiving the texts I requested, and the awful way I was treated for their repeated mistakes, I had decided to find a new pain management Doctor. I'm not sure why he was being so hateful and immature when he called, he only confirmed that my decision to find a new pain management doctor was on spot. Overall, the staff and doctors could have easily acknowledged their mistakes (which I have digital proof of), corrected them, and moved forward, because I'm easy going, especially with proper care: Instead I was met with narcissistic behavior (I'm a psychologist which I never informed them), and was surprised that they were so openly unprofessional. I did find a new Doctor immediately and in less than a month, he adjusted my medication so that I can do things and am not in excruciating pain. He was appalled at my weak prescriptions, and shook his head in disbelief at how little care I had been receiving (my last 6 appointments, nothing was done besides renewing my prescriptions, not even a drug test). I never received printouts of my care and have decided I should audit them with my insurance company to make sure they weren't cheating my insurance. Nothing would surprise me about them after my experience. I don't recommend Brevard Spine & Joints, unless you enjoy being neglected as they bill your insurance and bank. I do recommend Narayana Healthcare and Dr Richard Adkins. He is extremely professional.

My doctor retired and the new doctor that took his place told me that I had to see a pain…read moremanagement doctor. I found Winter Park pain management online. I don't drive and I don't walk well and this is so close to me that I literally am there in five minutes in my electric scooter. I have never been to a nicer doctor.he was thorough, he was funny and he was caring. I am so glad that I found him! Josie the receptionist is absolutely the best. I highly recommend this clinic to anyone who needs a caring doctor to help manage their pain

Absolute best Pain Management doctor I have ever been to. Wait time was quick and the office staff…read morevery friendly and professional. I have suffered from multiple herniated discs, buldging discs, sciatica, misplaced hip, etc and have been to several chiropractors, back surgeons, Pain clinics etc, and hands down Dr Alberto is the best. He was hilariously funny, caring, personable, and really advocated for the best treatment for me. Having 3 small children it means the world to me and my family to be at my best, and now I can. My quality of life has improved amazingly, I can mop, clean not bend over in agony or worry about having to fall and sprain my ankle again due to my ankle losing mobility from prior nerve damage. I can take my kids to a theme park without being in agony trying to keep up my pace. Do yourself and your family, loved ones a favor, make a appointment with him and go see for yourself don't put it off,you only get one life and every moment matters!!! Thank you Dr Alberto, I will forever be grateful for you getting me back to this place in my life that I thought was no longer an option.

I have been a patient of this office for 7 years. I could not have asked for better treatment, from…read morea staff that cared about my well-being. Dr Newbert was very knowledgeable and if any issue came up he handled it quickly and effectively. When Melanie joined the team she took over my care. She filled my intrathecal pump and adjusted it accordingly. They got 10 stars out of a possible 5. To say things have gone south in the last several months since the new staff took over would be the biggest understatement of the year. Yesterday, September 3rd 2026, everything came to a head. My pump refill was scheduled for August 28th or so I thought. If I had received one of the many notices that I used to get, I would have known the 8 in the 28 of the handwritten slip of paper I received as an appointment card, was actually a 0. When the real date was figured out, on the 21st, I started calling and leaving messages on their back line extension that is posted at the check in desk. I called everyday, most days multiple times a day. No RESPONSE! I left voice messages, the answering service sent emails, I even spoke to the billing office trying to reach the office manager, no response from all that. Finally I drove the hour and 15 minutes over to the office after my pump started alarming. After going back and forth with the staff on if I could be seen without an appointment, if the medicine was still in the office, I was 2.5 hrs later. When the young lady came in the room, she never introduced herself. She was wearing bright pink scrubs with no white coat. I thought she was an intern or nurse. She said I hear you missed your appointment. I said I wouldn't have if the appointment paper was readable, or if anyone would have bothered to send a reminder, or answer any of the calls I have been making since the 21st. Her response was, I can't do anything about that, that is not my department. Then she went on to ask "what all are we doing today". I said just the fill and the biggest raise that you can give me. Her response was How long has your pump been alarming? oh your pump is empty I can't raise it. You can come back in 2 weeks and get it raised then I said no "thank you. I don't believe that the pump is empty". Yes it is. if it has been alarming for that long, it is empty. I shook my head no. She said "look, you have been yelling at everyone and just wanting to argue since you got here". I said "no ma'am I have never once raised my voice, said a foul word. I have just spoke the truth". After a couple of minutes of silence, i said, "the level of empathy is astounding. Everything has gone downhill since Dr. Newbert left". Her response was,"this system was in place before he left. I am so tired of you people saying that. I don't have anything to do with that. You want empathy but this is a business. We do are jobs and stay in our lanes". I said a "Dr office is more than just a business". When I got off the table I saw the syringe that had the remains of the solution that was left in my pump. I said "see my pump wasn't empty after all". I turned the handle of the door to leave and she said I am still not raising your pump. You can come pack in 2 weeks. Don't leave I have to reset the pump. I turned around to sit down and she said "don't you ever make an aggressive move towards me again". I said "what are you talking about. I never did or said anything aggressive. I can't believe that you would say that". Her response was "I am so tired of you starting arguments". When I walked down the hallway she.bumped into me going past me. She walked into the back office. I said "Hey" and she turned around. I pointed at her. She was 10 to 15 feet away, and I said "don't you ever accuse me of being aggressive when you almost knock me off balance like that. You have a lot to learn about professionalism". Her response was "don't you put your finger in my face".I laughed and said "princess If I was in your face you would know". Then she told the receptionist to make my next appointment in Viera because she won't fill my pump again. When the receptionist finished checking in 2 patients she asked if I wanted an appointment in Viera. I said no thank you. I just need the print out of my pump. I have gotten this print out ever time that I get the pump filled for the 18 years of having the pump. After an hour and 20 minutes of waiting for the print out, I am told that they can't figure out how to print it out and will email it to me. I left. Not once did someone say, I am sorry for the confusion. Give us a chance to make it right. I guess that is one difference between a business a and a Dr. office. Other patients were there in person because they couldn't get a phone call returned. One man has tried to get his meds refilled for 4 months and finally drove 2 hours to do it in person. The entire time I was in the office the phone never rang. I believe that under different circumstances things may have gone differently, I will never find out.

The staff was very friendly as well as knowledgeable..They are good a managing their appointment…read moretimes. They are very good at treating my pain. I have been coming here for several years and will continue to do so.

Neurology Dr. Bennezette is one of the nicest doctors I've seen ever he's helped me through a lot…read morein my years you couldn't find a better neurologist and the staff. They're pretty awesome too. I've been going here for years and I highly recommend this place. They're thorough. They follow through and they're always there to help.

I arrived 30 minutes early for my scheduled appointment at the Ormond Beach location, only to be…read moretold after checking in that my appointment was actually in Orange City. This was after three days of trying to reach someone to confirm the location -- and being told by their voicemail not to leave more than one message. No one ever called me back. When I finally reached someone after leaving the Ormond office, she said she would contact Orange City and call me right back. That call never came either. I drove to the second location on my own, only to be told I could not be seen and would need to make yet another appointment. By then, I had wasted half my day, two unnecessary trips, and my own gas because of their complete lack of communication and coordination. No patient should have to deal with this level of disorganization. My time has value, and I fully expect the doctor to pay the invoice I submitted for the time, mileage, and inconvenience caused by their repeated mistakes. This office needs serious internal fixes before more patients are affected.

Worst experience I've ever had. On my first visit Fetouh spent 10 minutes telling me how great he…read morewas and the next 20 minutes trying to talk me into surgically inserting a pain pump. My pain is manageable without such an invasive and risky procedure. I've been on the same regimen for a decade yet he reduced my medication by 25%. I went from managed pain but functional to unable to continue working by 3pm. The PA was the one I saw for the next 3 months with no change to my pain, only questions about whether I was ready to have the pain pump. I finally insisted they make an appointment with Fetouh himself. 24 hours later I received an overnight letter discharging me from his care. Went back to my previous Dr who restored my original prescription, problem solved, my ability to function without debilitating pain restored. No compassion, no professionalism, just pure arrogance at this place.

So it took me a month to get an appointment. I went in and spoke with John who asked me why I was…read morethere and I told him I needed an epidural injection. He said, "Great, let's get you an appointment" and led me to the appointment desk. I asked the schedular why I couldn't have called to do that and he said "you have to see the doctor first". It took me another month to get the injection. Afterwards I asked to schedule an appointment for my neck and the same thing happened. This is a scam. Do not give these shisters another penny.

ACDFsurgery w/Dr. Molloy 1st time @OHMC protocol & staff 10+Dr Molloy & staff @TS&O above & beyond…read morew/procedures & ease of concerns. Professional care of patients is outstanding.

I see Joe Perry, PA. He is great! However - they don't answer their phone or reply to portal…read moremessages for days on end.