Dr Sakamoto and Eric are very professional, personable and caring. I cannot say the same for their…read morestaff which on multiple occasions has shown to be impatient when I ask them questions on the phone. I literally have heard them sighing on the phone with rudeness and responses preceding with "Like I said . . . " The last one had a high-pitched voice and didn't project her voice, so I asked her to repeat what she said. She sighs and gives me the as I just mentioned bit when lo and behold, she is calling to reschedule a July appt. No wonder I couldn't put 2n2 together. Her quiet voice coupled with the fact that it is the first week of April, I never thought she'd be calling me about a July date. She seemed irritated that I told her I couldn't hear her the first time.

Great doctor! Very understanding and attentive…read more Definitely deserving of a 5 star review! I would definitely recommend him!

Had to visit Dr. Gill immediately for a skin issue and I was lucky enough to have the first…read moreappointment for the following day be available. I quickly and easily was able to book online, and the confirmation you receive was extremely helpful and detailed in showing you where to go, parking, and all details of your appointment. Great touch! Check in was simple and easy. The office is beautiful and extremely clean with a 180 degree view of Waikiki/Diamond Head. Dr. Gill was extremely sweet, very helpful, and 100% transparent about her consultation advice and recommended treatments. She was able to clear my skin issue immediately and prescribed me with a regimen to clear my acne which has worked wonderfully! As for payment, the consult is $150 no matter what. However, Dr. Gill and her husband, Shad (who's the receptionist), assist you in creating a form to send to your insurance for reimbursement, and it was a breeze for me. Got my reimbursement check within a week! I've been to 4 dermatologists in my life and Dr. Gill is definitely #1 for me! Highly recommend!

Dr. Gill was my third attempt to find someone to help me get rid of my "wall-to-wall" skin tags on…read moremy neck and face. Third times a charm. In our 30 minute appointment, using electro-cauterization, she removed about a hundred skin tags from my face and neck. The burnt tags fell off as predicted in about five days, and the area looks great. See photos. Since skin tags recur in a frustrating manner, I will have to return every year or so, but now I will know where to go. Thank you, Dr. Gill

I had a severe case of eczema and nobody seem to give me the right type of meds. I even went to the…read moreER twice! Dr. Sato was the only one who gave me the CORRECT MEDICATION. Thank you Dr Sato! the staff was also great !

The experience I had with Ryan Sato was extremley bad. I…read morehad a cyst on my face covered by scab. The scab was new and still healing. However, Ryan Sato used his hand to peel the scab off. I screamed then he stopped. It was bleeding and he didn't give me anything to wipe. He didn't even apologize. Instead, he said that "this will leave you scar on your face" with an extremely unprofessional voice. (If this will leave scar, it is all because of you!!!) Before he left the room, he didn't give me anything to cover my bleeding wound. I even had to ask him if "I could please get a bandaid?" The whole process was rushed and unprofessional. If you are an attorney, please contact me. I took a lot of pictures.

Updating my review below. Dr. Chong took matters into her own hands and personally reached out to…read moreresolve my disappointing experience with her business office. I was disappointed with her business office and how they had handled my bill. Per Dr. Chong, she had not idea that her business office had handled my bill in such a way. She was eager to have it resolved and reached out multiple times.

I was referred to Dr. Chong by my family doctor. During scheduling and at check-in, I asked whether…read moreremoving skin tags on my face would be covered under my dermatology visit. I was not informed that this procedure would not be covered by insurance. When I checked out, I was shocked to see an additional charge of over $300 out of pocket. I expressed my concern and asked to speak with the dermatologist. Dr. Chong handled the situation professionally and agreed to dismiss the charge, acknowledging that her staff had not clearly communicated the insurance details in advance. I appreciate that the issue was resolved, but I do hope the office improves communication regarding coverage and fees to avoid surprises for future patients

Hawaii Premier Dermatology is fantastic! I saw Justin Maio, PA-C for concerns with sebaceous…read morehyperplasia and seborrheic dermatitis, and I had a great experience from start to finish. They took me right on time, and the entire process was seamless -- from the friendly front desk staff, Shirley and her colleague during check-in, to my visit with Justin. Justin was thorough, took his time examining my skin, and clearly explained both the diagnosis and treatment options. I returned for a second appointment for hyfrecator treatment for my sebaceous hyperplasia, and although I don't have a high pain tolerance, he was incredibly professional, gentle, and made me feel at ease throughout the procedure. I truly appreciate the care and professionalism of the entire team. Thank you, Hawaii Premier Dermatology!

Horrible horrible customer service. Their front desk reception was beyond rude. Was referred by my…read morepediatrician for my daughter. My appointment I made was at 2:30, the initial appointment I had confirmed. There's thunder and rain outside I arrive at 2:30, use the bathroom and come back. I have two year old child with me. She begins to lecture me, about a grace period, you will have to wait because you were late. Every single doctor I have met in come across has always made us wait. "Oh I guess we can see you" It was her tone her treatment, we are brand new our fist time navigating the building. No grace, no aloha, terrible terrible customer service. This is how they treat people on their first visit.

A pleasure to visit my doctor, Linda Fancher, in this location with free parking, an elevator, and…read morebeautiful murals and paintings along the hallways and in the dermatology center suite. The staff from the receptionists to the doctor's assistants are welcoming and provide excellent service. A long time resident in Hawaii Kai

If I could I would give this place a zero stars. I was referred to Giselle Franklin for a consult…read morefor a laser procedure. An appointment was scheduled weeks in advance but only for Giselle to call me the morning of the appointment to tell me that she could not take on my case. I respect that she can't take on the case but to call me the morning of the scheduled appointment! To also make the excuse that she didn't have an assistant to prep her early about it is inexcusable! She totally lacked professionalism in how she handled this. Instead of accepting responsibility for canceling at a late notice, she had the gall to shift blame on everyone else. When she was further questioned, she then says "oh, I need to go because I have a patient waiting." Really? What's is really funny is that I get reminders in advance about the appointment but she doesn't and just reviews her cases the morning of? If they can charge us for last minute cancellations then we should be able to charge them for last minute cancellations too! The way they act is as if their time is more important than ours! To top all of this, I get a call from her MA after my call with Giselle to ask if I could come in earlier. WTH do these people even communicate? Of course, when you question, MA's response is "Oh, I need to go because I have a patient waiting." It is also horrible trying to speak to a live person. All you get is a message to leave a message. Note: the only reason why I'm here is that my regular doctor is now a part of Hawai'i Dermatology and Plastic Surgery group. If I could give a sole rating for Dr. Linda Fancher, it would be 5 stars! She is an excellent doctor and we absolutely adore her and her professionalism. We followed her here from her private practice. Dr. Fancher takes the time to explain and is gentle and understanding in her procedures.

It was my first time going to Aesthetics Hawaii and I'm so glad I did! Dr. Yew and his team are…read moretruly amazing and knowledgeable. It was my first time getting lip filler and Dr. Yew showed me different videos of how it all works and explained some of his recommendations. I also had many questions regarding my TMJ and botox. He explained to me what he believes would help, and gave me great recommendations of how to help relieve the headache tension. He was very detailed and answered every question i had. Nurse Jen also did an amazing job at assisting Dr Yew as well. I was honestly nervous getting lip filler for the first time but Dr Yew and Nurse Jen made the whole process so comfortable for me. I really love how Dr Yew starts off with the sound bowl before the injection process as it really helped me calm down a bit. The whole process was smooth and I left feeling very satisfied! I can't wait to come back again for any future services!

Dr Yew is incredible-like an artist for Botox, fillers and lips. I'm struggling through devastating…read morenews and what a difference to be with a Christian Dr who prays in his office for you! He is calming, kind and a blessing to have him as my Botox Dr. Thank you Dr Yew, you are an amazing person.

I've been a patient of Dr. Kitagawa's for nearly 15 years, both for medical and cosmetic…read moredermatology, and I'm surprised I haven't written a review before this. Historically, I have been treated for teenage and adult acne with great success. Recently, I've had a number of Vbeam and PicoSure laser treatments for pigmentation and anti-aging that have been highly effective. The medical assistants, especially Jocelyn :), are incredibly knowledgeable and kind. Jocelyn has helped me build a daily skincare regimen of SkinBetter, SkinCeuticals, AND over-the-counter products. I trust her expertise and she practices what she preaches. I highly recommend Dr. Kitagawa's office!

Don't recommend. Not friendly, terrible bedside manners, and poor communication skills.read more

Best med spa on the island, hands down. Doctor-led, incredibly knowledgeable staff, and results…read morethat speak for themselves. Natural, beautiful, and always a luxury experience. 10/10. I get all my services done here. From Botox, facials, liquid IVs, love this med spa!

Highly recommend this Med Spa, Dr. Foo and his staff! I…read morehave had multiple treatments including GLP1 shots, Pico laser, Chemical peel, Tox (Juveau), and most recently Morpheus8. At this point I have had interactions with every staff member and they are all so positive and kind. I have a very low tolerance for pain... a baby if you will. Dr. Foo always checks in with me and the staff always takes their time numbing me, answering any questions I have and calming my nerves. I have had such great results with my weight loss, I am now working on lifting and tightening with Morpheus8 while the Pico laser is helping to break up all my sunspots. It is definitely an investment, but I can see a difference and my friends ask what I'm doing so I know it's working. I would give more than 5 stars if I could.

Today I had a appointment at the Oahu Dermatology located in the Queens POB II…read moreMy PCP recommended this place . I made an appointment with Dr.Summer Chong . She was very friendly and informative and let me know everything that I needed to know . I felt very comfortable as soon I arrived from the receptionist to the nurses assistant. What's also wonderful this office is located on the ground floor suite #109 . At Oahu Dermatology there's 3 doctors that share the office . So if you're looking for a dermatologist I would highly recommend Dr.Summer Chong. Very clean office and service is very prompt. My appointment was @ 3pm arrived @ 2:30pm did some paperwork and I was in and out by 3:15pm awesome. Parking is available in the POB II parking structure 1st hour is free

I and my 2 daughters have been seeing Dr Carla Nip-Sakamoto for years! Can't believe I haven't…read morewritten a review all this time! Who would think to Yelp a doctor? Only retail and restaurants! Carla is very nice, friendly and personable! No matter how busy she is, she always takes the time to answer questions or concerns! She is always very thorough in her examination and patient in explaining what she is looking at! She offers excellent care and even when I had a concern before my recent vacation, she took the time to contact me. She really put me at ease with so much talk lately about melanoma and skin cancer! Be sure to get a yearly checkup here so we can get proper treatment if necessary! I really appreciate her Excellent Customer Service (bedside manner)! Thanks a million Carla!