A few months after becoming a member, I tried spinning classes, which were fun and challenging. I…read moresoon noticed the seats, set parallel to the floor, didn't fit my anatomy. I was sliding forward uncomfortably. I brought a wrench, raised the front of (just)one seat a notch, and then it didn't feel as if I were struggling to stay on. I chose the narrowest, least padded style, similar to a racing bike saddle. The owner told me I was the only one who preferred that kind. There used to be a 'needs fixing' sheet for members to list equipment problems. Some had written complaints that the bike seats were 'tipped.' So, the staff flattened all the seats. I went to Lee, the manager, and asked politely if I could have one seat (just one seat!) adjusted to my comfort. I was met with an expression of surprise and mild annoyance. Denied. The classes were never full so nobody would've been forced to use a 'tipped' seat. But even if all the bikes in the spinning studio had been taken, there were four more in other parts of the gym, which I never saw in use simultaneously. One seat on any of those could've been adjusted without forcing anyone to use a 'tipped' seat. And of course, the seat posts are interchangeable. So, on it went: I'd adjust a single saddle, a staff member would flatten it, and the charade would begin anew. I politely raised the issue with Ruby, the owner; she said she'd put a note on a saddle to not flatten it. A week later she reneged, implying Lee wouldn't allow it. The reasoning: If one was changed, then all could be changed and Lee wasn't willing to deal with that. Denied again. BUT, he accommodated all those who complained about 'tipped' seats. That's not fair. He could've easily worked with me and gotten to 'yes.' The seats are adjustable for a reason. The entire business is BASED on human anatomy, including its--ahem--variations. I was 'nudged' by the former manager shortly after starting my membership. Under my original 4-star rating on this page, she added a note asking me what it would take to add a fifth star. Consistent, prolonged and respectful treatment as a valued member, I would've told her. But, my reasonable requests were repeatedly ignored. A couple of the staff(K and K) seemed to view me as demanding, difficult, and treated me with veiled hostility. And then there's this: The two managers, Lee & Jen, plus Lee's wife, wrote 5-star reviews on this page. These are conflict of interest violations per Google usage rules. Owner Ruby added praise and thanks below these 'reviews.' P.S. The managers' illegitimate reviews and owner-added comments have been deleted. October 2023.

I like the fact that it's open 24/7, the gym is small, but definitely gives a good reputation to…read moreget on and do your workouts. I was only there for the 90 day trial and I'm a night owl, so coming here closer to midnight was quiet and at times, I'll have the gym to myself! It's a great gym. However, one thing I did notice is when I go take a shower after a work out and some bugs enter the bathroom flying around. At first, I was so hysterical because I thought a wasp came in, but no, idk what it is, but it's definitely not a wasp or mosquito. Other than that, great gym.

Spirit Club is the most amazing program that we have ever come across for my special needs…read moredaughter. Not only does it provide a great activity but the social aspect of joining a group each week of friends is the best. The instructor Erroll is the best, patient, fun and warm. Thank you Spirit Club for making our lives complete.

Seemed unorganized upon entering the facility. We had to wait for our trainer who was already with…read morea client during our time. This is In addition to the prior unpleasant experience with the woman via phone call that I previously mentioned. Stay away from this company or ask for a specific trainer via recommendation.

I've had my share of trainers but I have to say... working with Alpha Her I've gain the confidence,…read morediscipline, knowledge of being healthy and staying healthy. In the past I've maintain my weight but often get discouraged repeating my old unhealthy habits. My journey has been rough but thanks to April support through my journey it has been very rewarding. Thank you!