Very responsive. Their service tech, Nikita, is very knowledge and was very clear in explaining the…read moresituation and our options. Definitely recommend.

This company will sell you a yearly maintenance plan, and then when you schedule a yearly…read moremaintenance visit, weeks in advance, they will then ( literally every time) cancel your appointment sometimes just hours before. DO NOT AGREE TO A SERVICE PLAN, THEY WILL TAKE YOUR MONEY and then will attempt to not fulfill their obligation.

We love working with HomeSense Heating and Cooling. I have been a customer of theirs for over a…read moredecade. I always feel that they are giving us honest information and appreciate all of the communication touch points from booking to when the technician is arriving and follow-up after the visit. We've been lucky enough to have Darren for most of our visits and he always puts my mind at ease. We also are signed up for their annual membership, where they come twice a year to tune up our air conditioner and furnace when the seasons change. It's reasonably priced at $99 and helps keep us on schedule and everything operating smoothly. If you're on the hunt for a heating and cooling business, I highly recommend them.

These guys will rip you off. They installed a 2ton unit for my 2100 Sqft house. 2ton is for 1200 or…read moreless. Ive tried to tell them and they told me they would only replace it if I paid them 3000 more dollars after I already paid them 13000. they have since ghosted me because I refused to pay them more money.

Griffin Hall from Good Guys HVAC, during a previous repair, noticed a dangerous issue with the main…read moregas line to my furnace. He observed there was a lot of offset tension on the gas line connection to the furnace due its improper installation when the furnace was originally installed. He used a flexible gas line connector to alleviate the issue (see photo) and was very meticulous to ensure the new pipe had no leaks. Furthermore, he applied additional stabilizers to ensure the pipe was properly secured. I certainly appreciate his attention to detail and his outstanding professionalism to make my furnace safer and more efficient. Griffin Halls demonstrated superior skills and willingness to go the extra distance to help his customers brings great credit upon himself and the Good Guys HVAC company. Others would do well to emulate his attitude. There is no doubt who I will call in the future for HVAC service.

Scheduled them to service my AC and Mini Split in our sunroom. I had requested Aaron given his…read morestrong reviews. He didn't disappoint, he arrived on-time and was extremely professional and knowledgeable. The AC was working great and he didn't try to sell me services that I didn't need. He repaired the Mini Split and added coolant and now it's working perfectly again. I will definitely use them again and request Aaron!

I'll keep my 5 star review. We decided to get a new air conditioner, got several quotes and Rob…read morewas the only one that diagnosed the entire issue with our air conditioning (needed another return and register in an added on master bedroom) instead of just getting a larger air conditioner that other quotes pushed. Loved the service from start to finish.

My A/C stopped working, the fan outside wasn't turning, and nothing was cooling inside. I sent a…read morerequest and they came out same day, in the time frame they gave me, and figured out what was wrong. Explained what needed to be done, gave me an estimate to make sure I was okay with it, and got my house starting to cool within the hour! Rob was so knowledgeable and kind, too!

Great company and service that has been in business for years. I would recommend them again and…read moreagain.

I called Appel Heating in January of 2026 because my boiler quit working. Days later, Appel sent…read moreout 2 different technicians to service the boiler, and both told me that they had no experience with boilers. After 2 more days of being without heat, Appel sent out another service technician who said that I needed new exhaust pipes from my boiler. The next day, 2 more technicians came to replace the exhaust pipes, but this didn't fix the problem. After a few more days, Appel sent out their "Boiler specialist," and he told me that the technicians that replaced the exhaust pipes installed them incorrectly, they were not at the correct angels. Long story short, I needed a new boiler and got a better price from another company. When I received a bill from Appel for the exhaust pipe replacement, I told them that since I was told that it was installed incorrectly, I didn't think that I should have to pay for it. Appel denied my request. I would not recommend Appel for anything.

My dryer wasn't working well and kept giving me notifications that there was an air flow problem. I…read morefinally had time to call and have someone come to clean the vent. Family Heating and Air was able to get me in with next day service. Wow! I'm so glad that I called! Blocked dryer vents can cause house fires, and now I'm at lower risk because I've had the vent cleaned. I called our regular HVAC company and they don't do vent cleaning. I called another HVAC company that we've used and their price seemed high. I discovered Family on Google and their had exceptionally high ratings so I called. Not only were they super friendly and kind, they were able to get me in the very next day and at a very reasonable price. Clay, the service tech, was on time and super personable. He got right to work and had the vent cleaned in no time. And when he showed us what came out, I was mortified. I'm very grateful the house didn't burn down and that my dryer will actual work now!

I had a one gas furnace in one of my rental units that went out after 34 years of service. I hired…read morethese guys to come out and install a new system. The prices are very reasonable and the service from everyone at the office to the techs in the field were amazing. They are fast and efficient. They had a new unit installed in no time! The follow up service was great as well. A great group to work with. I will hire them again! Thanks guys for getting this installed before Thanksgiving! They also offer financing and have some very good options!

It was time for our heat pump and air handler to be replaced. I collected estimates from 6…read moredifferent HVAC companies. Thankfully we were not under the gun with an extreme weather situation. After speaking to Christopher, the company owner, I quickly realized his company was the right fit for me. His knowledge was unmatched and never once did I feel like he was trying to sell me anything or squeeze every last penny out of my situation. Not only was his estimate reasonable, but I received better quality equipment than what the other outfits were trying to sell me at a higher price. Install went well as they were methodical to make sure it was done right the first time. If you live in the Noblesville area and value working with a local business that has personal touch, I would recommend giving these guys a look.

We arrived home after work on a weekday and realized our furnace had stopped working. After several…read moreattempts of trying to fix the problem with no success and the outside temperature currently at 18 degrees we started looking for a repair company. The neighborhood page had several recommendations for Dutch Heating and Cooling. I called the service number and left a message. After approximately 5 minutes my call was returned and a service technician projected an ETA of about 90 minutes. The service technician "Christopher" arrived in the time frame projected. He was polite, professional, and explained the problem along with how it was being repaired. The cost for the service was affordable and I won't hesitate to call them again when I need their services. Definitely consider them as an option if you need anything in their area of expertise.