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    Exact Staff

    4.6 (14 reviews)
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    10 months ago

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    2 years ago

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    5 years ago

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    7 years ago

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    7 years ago

    Julie from exactstaff has always been there for me and kept me employed throughout the years! Thank you very much.

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    8 years ago

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    Ask the Community - Exact Staff

    Review Highlights - Exact Staff

    “I have been very pleased with the interaction of the office staff and the handling of our account.”

    Mentioned in 2 reviews

    Read more highlights

    H&R Block - Easy as pie

    H&R Block

    (3 reviews)

    This place and location is the worst possible place to do your returns unless you are the right…read moreskin complexion. I Moved to this area and started using this location for my taxes. I was told misinformation Causing delays in refund. they lie to customers pertaining to manage in regards to an issue and lie for other employees when fault is theirs. We have physical proof from irs and they told us that it must be wrong . we paid for insurance to protect us from this sort of issue and we're still unprotected. This is a scam and baseline fraud !!!!!!!!!

    Took my state taxes to this office because I had worked in Delaware and had to compute taxes…read moreregarding how paying Delaware affected the Maryland submission. Given that we live 8 miles from Delaware and numerous people commute to work there, I didn't think it would be a problem and that the effort would be a common thing. I was way wrong. The H&R rep did both state tax forms and said that they had to be mailed hard copy due to the forms involved. So, I did that. A few weeks later I get a letter from Maryland that the submission was incomplete. I go back to the Elkton office and show the letter. I go back again two days later for a new submission; however, the refund she shows me differs from the first submission. But, she couldn't explain it. It wasn't much (about $40) so I submitted again. Then, I get a letter from the state of Delaware saying that my taxes were incorrectly calculated and that I needed to pay more. So, I did. Now, the amount I pay Delaware impacts how much (or little) I pay Maryland. I call the office and leave a voice mail. No return call. I call the 800 number customer service and say I want a refund on the $135 I paid to get the taxes computed. Long story short, four more weeks go by and a "senior tax" representative tells me the problem started when I emailed the return to Maryland. NO, both submissions were hard copy. How did I pay more Maryland tax on the second submission? How did you inaccurately compute the Delaware tax? Where is my refund? Don't go here. They are inept (in fact when I was explaining the issue, one tax rep tried to recruit me to work in the office?). Just refund my money.

    On Time Investigations - Call us today for a free consultation!

    On Time Investigations

    (1 review)

    I reached out to this company because I needed my vehicle professionally swept for GPS trackers and…read moreother potential tracking devices. This was something that was extremely important and time sensitive for me, and I was very upfront about needing the service completed by or before Friday. When I initially spoke with the person over the phone, I was told that we could likely work something out for sometime during the week. I was specifically told that he would reach back out to me the following day with a day and time that would work. Based on that conversation, I genuinely thought I had finally found someone who could help me, and I was relieved because I had already had difficulty finding someone available. Unfortunately, the following day came and went, and I never heard anything. When I reached back out myself, I was suddenly dealing with a completely different person over text. I was then told by that person I originally spoke with probably wouldn't be able to come out anymore. I completely understand that schedules change and that sometimes a service simply can't be accommodated. If I had been told that from the beginning, I would have understood and moved on. The problem is that I was first given the impression that something could be worked out, was told I would receive a follow up with a date and time, and then was essentially left hanging. After I followed up, I was ultimately told to "just find someone else." That was incredibly frustrating and honestly very disrespectful. I wasn't asking for special treatment I was simply relying on what I had been told and waiting for the follow up I was promised. Unfortunately, this was my last resort after trying to find someone else, so being told to just find somebody else after my hopes had been raised was especially disappointing. What makes it worse is the complete difference between the professionalism I experienced over the phone and the way I was treated through text afterward. It genuinely felt like I was dealing with two completely different people. If you aren't able to provide the service, that's completely understandable. But be upfront about that rather than telling a customer that you can probably make something work, promising to follow up, disappearing, and then telling them to find someone else. For a service that people may be seeking because they have legitimate safety, privacy, or security concerns, communication and reliability matter tremendously. Getting someone's hopes up and wasting valuable time when they are already struggling to find an available professional is not acceptable. I would personally think twice before relying on this company. I'm not upset that they couldn't ultimately come out, I am upset about how the situation was handled. A simple, honest "we aren't available this week" would have been much more professional than making me believe something could be arranged and then leaving me to chase them down just to be told to find someone else. Very disappointing experience. I would not recommend wasting your time unless you are able to get a firm appointment confirmed in writing before relying on anything they tell you over the phone.

    From the owner: With over a decade of experience we offer surveillance, background checks, home and vehicle bug…read moredetection and much more. Give us a call today!

    Exact Staff - employmentagencies - Updated October 2026

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