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    Ex Design Group

    4.2 (5 reviews)
    Closed 9:00 am - 6:00 pm

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    Services - Ex Design Group

    Window treatment installation or replacement

    Motorize existing window treatment

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    Bloomin' Blinds of North Dallas

    Bloomin' Blinds of North Dallas

    3.6
    (57 reviews)

    Beware of this vendor. He charged me, then "went out of business" never delivering the products…read moreordered and paid for. The company Blooming Blinds does NOT stand behind their name and refused to reimburse me for charges of products not received.

    My partner & I had a dual service request: 1. Purchase & Installation of plantation shutters 2…read more Auto-Shade repair. They sent out two people to meet with us, a saleslady & a service writer. The saleslady was friendly, detail oriented, & professional. I enjoyed our interaction with her. She walked us through the process and even helped us pick out a paint color for the custom shutters. She also provided a quote electronically before she left. I was pleased with the pricing and the quick turnaround time. The shade repair service writer, arrived separately, looked at the shade in question. He was there five minutes, visually looked at it and said he would need to order a new shade and get back to us. He then started to swiftly leave. He took no pictures, wrote nothing down, nor asked us to sign anything. My partner & I confronted him & asked if he needed any info from us for the order & repair. He said no he'd take care of it. We should not have let him leave. Our saleslady reached out to us a week later directly asking about proceeding with the shutters. My partner & I agreed we would not commit to the shutters until the shade was fixed. One month later, we never received a follow up phone call or email regarding the shade. My partner called to ask the status of the shade replacement. THEY HAD NO RECORD OF ANYTHING other than the service appointment. No follow up notes, no purchase order, nothing! My partner asked the name of the service writer, and the lady had difficulty finding it. They seemed extremely disorganized and frazzled. When she finally found the name, she indicated "he has a full plate this week and is out on service repairs all week." Her solution was to offer to call him and get back to us by the following week. I don't know where they come from, but that seemed like a way to make us go away. My partner kindly advised if no record of the issue on our ticket was made post consultation, and no replacement part was ordered one month after the five minute visit there's no reason for us to even be remotely interested in going forward with anything. There was a long pause, my partner said, "hello" The lady said "okay then" then hanged up. Stay away from this company. I must echo these other negative reviews on customer service and follow through is awful.

    Your Home Expert

    Your Home Expert

    4.8
    (70 reviews)

    The owners reached out upon my updated review. After a few years, Alex worked with me to remedy the…read moresituation in a way we both believed was fair. It's not very common for a business to stand by their work even years after it was done.

    YHE actually should stand for Your Home Exploiter…read more I have only one regret in this life, and that is letting this company into my home. From the very beginning they rush you, make you sign something to only work with them (sketchy, red flag) and then they do mediocre work. They're going to take advantage of you and your home when you're in an emergency type situation. As immoral as they come. They messed up my bathroom tile, then made me feel bad when I asked them to do it right. As if I was asking too much when they didn't do it right in the first place? They also installed a random circular silver drain in the shower, when I asked for and ordered a square gold drain. Hello? The owner, Michael, simply chalked it up to "hiring workers that don't speak English." If that doesn't tell you all you need to know... The attention to detail and doing a decent, not even good, job is just not there. They didn't finish caulking behind the toilet or on top of the counter. They scratched the paint off of 3 doors, and refused to compensate or correct. They got dirt all over the walls and even got paint on my front door and hallway tile. They littered cigarette butts and a giant sponge (???) in my front yard. They left an entire garbage can of trash in my front yard. They even messed up my garage door, when that is an area of the house they were NOT authorized to do ANY work in. Who knows where else they were messing around while I wasn't home? When I asked them to remove the master toilet, I specifically and repeatedly asked them to cover the hole in the ground. When I arrived home two days later, I walked in to find the sewage hole completely gaping open, releasing toxic sewage fumes into my home and bedroom. Unbelievably thoughtless, careless, and downright hazardous/dangerous. They started trying to charge us hundreds of dollars at the end for things we already discussed, and then when we tried to talk to the owner, he basically said he'd just hand us over to his lawyer. He knows he is taking advantage of us, so he didn't want to discuss the money details with us. You can see in the attached videos/photos that they also threaten to take legal action against us, should we post an honest review. They don't have any basis to do so, but just want to scare customers into silence. That's why they don't have any other bad reviews on here. It's too late for me, but please, save yourself. Find another company.

    Classic Home Dallas

    Classic Home Dallas

    4.1
    (25 reviews)

    We have two very large windows with eyebrow arches on the front of our house that we wanted redone…read morewith Plantation Shutters. We had regular faux wood blinds on both windows prior, but were never fully satisfied with them. They didn't cover the full window, but they were the best we could afford at the time. After perusing reviews on Yelp we decided to give JR a call and he came out to the house. We were a little surprised that he only had one sample to show us. He only uses the Norman Blinds, and they don't have the traditional vertical bar that enables opening and closing. We really liked JR, though, and decided to go with the Norman Blinds, even though they were a little different from what we had been expecting. One cool thing about the Normans is that you can close the bottom 1/3rd portion of the blinds while leaving the top open, which is nice when you want some light but don't want people outside to see in. We also have two very skinny windows which border the sides of our front door. Very creepy to have people look in the windows at you (and they do!). We ended up ordering shutters for those as well. It took a couple months for the blinds to come in, but the guys who came to install them did a fantastic job. They even wore foot booties so as not to dirty my white carpet. They were very nice and respectful. Once up, the shutters looked awesome. We love them. I love being able to close them tightly at night and love how dark the bedroom stays in the mornings. It actually is much nicer *not* having a vertical bar running up the blinds that obstructs our view. I plan to eventually have some of our other windows done as well, as soon as it's in the budget. Our experience with JR and Classic Shutters was a very good one.

    We ordered outdoor blinds back in June and paid a hefty downpayment. Last contact from them was…read moremid-July, then silence. No returned phone calls. Now they are "temporarily closed".

    Southwest Interiors Window Coverings

    Southwest Interiors Window Coverings

    4.6
    (55 reviews)

    SW Interiors truly went above and beyond with a shade project in my home. I originally purchased a…read moreset of light-filtering panels a few years ago, but had a contractor recently damage one of them. When it came time to replace, David made it a priority to ensure the new panel matched the look and feel of the existing one. He not only covered the additional cost involved in making that happen, but also added valances to address a mounting gap caused by a change in manufacturer. As a result, my shades were not only restored to their original quality, but the overall design now feels even more chic and elevated than before. The solution David provided speaks volumes about the integrity of his company. I will absolutely be using SW Interiors for future design projects and highly recommend them to anyone in the market. 10/10. Thank you, David!

    David has many happy customers but he wasn't the right fit for us. He didn't take time to get a…read morefeel for what we were looking for or give me the time to look through sample books. He seemed to be in a hurry, rushed through the consultation and made me feel pressured into making a selection. David was rapid fire in the way he presented the fabric samples making it a very frustrating experience. He seemed to think I didn't like anything he was showing me, and said so, but really I was just confused, he was was not giving me time to look at a sample before he assumed my feelings on it and quickly pull out another sample. I'm not very demanding, I worked public service for most of my life and want to be kind to others working in customer service, but the customer service I got from David was just very weird, upsetting and stressful.

    Legacy Blinds Manufacturing

    Legacy Blinds Manufacturing

    2.6
    (5 reviews)

    This company installed blinds in our newly built home in November 2007 and provided great service…read more I called their showroom in August 2023 and spoke with a very rude individual named James. He was abrupt and harsh. He told me that if I needed a blind repaired, I must bring it to the showroom. If a representative came to my house, they would charge me $80.00 each way to pick up the blind and return to install it. Instead of him asking what service I needed, he continued yelling about the $80 trip charge. I would have paid $100 trip charge for the appropriate level of service. Sounds like they get enough business to stay afloat. However, I will never call their showroom again.

    A neighbor recommended this company. Did not give a name but said the "guy" was great! I called to…read moreset up an in home estimate. The man who answered the phone was impatient. He said how many windows you got? I was taking aback and tried again indicating that I wanted an in-home estimate for my small one story home. He explained that he needed to know how long to plan for the appointment. James was ten minutes late but did call to say he would be late. When James arrived he walked in and said, "where the windows?" I did mind the abruptness of his mannerisms but focused on trying to understand his English. He spoke very quickly and offered no suggestions. He asked, "What you want?" Eventually James brought in sample books for ideas. His phone rang 15-20 times and he answered it almost every time. As a speaker of two languages, I patiently continued to ask questions regarding price and options available. Eventually James measured all the windows and he confirmed my email address. He said he would have an estimate for me that evening. That was Wednesday. It's now Friday morning and there's no estimate yet. I will not be using this company. Eventually James did get an email of estimates sent to me. I'm still going to go with a different company since he was so involved with so many phone calls during the measuring of my windows.

    Ex Design Group - blinds - Updated August 2026

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