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    Eway Insurance

    5.0 (6 reviews)
    Closed 10:00 am - 7:00 pm

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    5 years ago

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    Paul Diaz

    Paul Diaz

    (2 reviews)

    excellent customer service from Jenny. Me and my wife been coming here for 20+ years she has always…read morehelp us and receives us with a smile she is the reason why we don't choose no other agency. They need more people like Jenny in that office. I always referral my family friends and relatives with Jenny. Keep up the good work

    Paul Diaz has been my agent for many years with no problems until now. I am only writing this…read morereview with concern. I hope the owner reads this, as a business owner myself I would like to know how my employees interact with my clients, are they pushing away my clients or giving great customer service in order to retain new and old clients? I called recently because Farmers Insurance sent me a non-renewal, I contacted the office for an explanation, one girl told me Farmers was leaving so she sent me a new Insurance agency quote. I called to get more information on that new policy she told me if I do not like it go somewhere else, I thought that was a bit rude maybe she is having a bad day. I called again on another day someone else answered I explained I needed more information about the company she told me to google it and if I did not like it go somewhere else lol. Wow, so I did I called my other agent at Farmers Insurance she investigated and explained to me that Farmers Insurance will no longer deal with Brokers, so they issued a non-renewal, simple. I may have gone with the new insurance policy they tried to sell me but they had no knowledge and did not want to deal with the issue of explaining why! Hopefully, management or the owner reads this and corrects the agents working for them in order to stay in business. ***** I went with Farmers Insurance

    Jorge Alonzo - State Farm Insurance Agent - State Farm Agent

    Jorge Alonzo - State Farm Insurance Agent

    (4 reviews)

    I have been a client of this office since 2008, my rates haven't been reduced, my car has only…read moregotten older, I am only getting older (I am 30yrs old now), my driving record is only gaining more clean history. They explained that the loyalty program wears off after 6 years (3% per year, for 6 years is maximum). I explained that premiums should be lowered as my car is losing value; they claimed that my vehicle is getting older but because the "safety features" on the car are also getting older that my premium is going up. SO new car, old car premiums don't change? Where's the logic? Also, if you're in a heavily latino population zip code your rates will also be above the average level in California, due to the "heavy latino driving population" in SG/HP/East LA/Etc. Moreover, I had a claim where someone else hit me. They had no sense of urgency after all those top premiums I've paid! I paid for the damages out of pocket and they claimed will go to litigation to get my deductible back but never contacted me until I reached out to them and inquired myself 3months later! That's when headquarters explained that they did not find anyone at fault, and I will not be reimbursed my deductible. All this trouble and I was clearly found not at fault; imagine if I actually needed them for something more concerning! Nevertheless, i tried calling and calling this office and no response, no call back until I left a voicemail that I wanted to add another vehicle to my policy. Sure enough I get a call after "closing hours" for help with that! So glad I cancelled and never dealing with this office/company again. I mean time after time they charge top dollar, have the damn deep-voiced black men ensure you that you are with the best service company. And it has been nothing but a greedy insurance company. Sure not all issues were this particular office's fault; its the State Farm agency overall.

    I've had insurance with Jorge for almost 10 years now. They cover every one of my vehicles and my…read morehouse. I've gotten quotes to see if anyone can beat them and no one can beat their prices or coverage.

    Eway Insurance - autoinsurance - Updated May 2026

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