BEST PHONE SERVICE! Yes, I didn't even have to physically visit the location and they still gave me…read morean exceptional experience. I needed car insurance asap as I was purchasing a vehicle at CarMax and the staff were sooo helpful I got my digital insurance card on the same day! Also, they have a useful text, call and email system. I was getting messages straight from the staff and they helped me the whole way! I need to give a major shoutout to Miguel and Celene, both had a friendly demeanor and EXCELLENT customer service skills! It's refreshing to get great service, they helped me through a very stressful event, buying car insurance lol. I'll be recommending them to all my family and friends. The staff at Adriana's found me the best insurance policy and explained each of my options in detail. Nobody was rude, everyone was patient and helpful on the phone! The value is there, I wouldn't recommend going off on your own to find car insurance because I almost got ripped off by AAA before coming here. Adriana's never pressured me or acted shady, all the staff are upfront and transparent. Adriana's also specializes in providing bilingual services, as soon as they picked up the phone the gentleman answered in English and Spanish! I was totally impressed!

Best insurance for a beginner driver! Thanks for the amazing deal! I thought I was gonna have to…read morepay a fortune!

I went in today, to obtain a quote and was assisted by Daniel…read more Daniel was helpful. He helped me with a great quote and was able to get a lower insurance rate than what I was previously paying. I am so thankful and will be referring friends and family. I appreciate his help and

The most incompetent staff I've ever encountered, if you haven't switched to another company…read more Please do so before you encounter an issue like a few, Yes you read that right. A few loved ones got in an accident with an insurared driver to find out that these incompetent fools did not explain to them they where not getting insured motorist so now they have to eat up the price of paying their own medical bills and car repair. I can't express how much I need to warn the public from these people. You get what you pay for, go to Statefarm, Geico, Progressive you will not regret not cheating yourself out of a good policy.

Terrible svc rude , can not recommend at all, nasty peeps, high rates, no customer svc,…read more Person who answer phone , would not let me finish a sentence, said, im not done speaking, said, i dont care and hungup on me. When i called back would not answer call.

Great customer service, definitely get insurance with Rudy, trust me they will give you the best…read morequotes do not doubt their service, yes their agency fee is 200 but in the end is worth it, is better to get 1 year with national insurance. I will recommend. I doubted them and I regret it, give them a chance they will give you a great price. The only thing is that their agency fee is 200 dollars, and yes there are other agencies that charge way less so is up to you to get their service.

This office use to be the best Erika had the best lady working in there until she retired! Her name…read morewas Rita. She knew her clients, she had straight and truthful answers and she was dedicated to the job! The best customer service! If I had a question she had the answer. She knew who I was, who my husband was and she knew her customers! It was never a guessing game, or never return phone calls or any doubt that she would not handle what I needed.... Once she left the office it was never the same. Today will be the last day I deal with Sam Wright office! Sam was a great agent until you hired these unprofessional ladies in your office. I kept going because of the long standing history of 5 years! Your office has no clue what they're doing or how to run it. They couldn't tell that I was married to my husband when I was talking to them on the phone. Plus your office NEVER calls back, there excuses is we are super busy... it's time to move on. Thanks but I need what and how it use to be some where else..

Got a quote from Flor was very helpful and explained all my options help me insure my 5 vehicles at…read morea really low rate bad record was not an issue like all the other companies try to tell me! glad I gave them a shot! Definitely referring to friends and family

excellent customer service from Jenny. Me and my wife been coming here for 20+ years she has always…read morehelp us and receives us with a smile she is the reason why we don't choose no other agency. They need more people like Jenny in that office. I always referral my family friends and relatives with Jenny. Keep up the good work

Paul Diaz has been my agent for many years with no problems until now. I am only writing this…read morereview with concern. I hope the owner reads this, as a business owner myself I would like to know how my employees interact with my clients, are they pushing away my clients or giving great customer service in order to retain new and old clients? I called recently because Farmers Insurance sent me a non-renewal, I contacted the office for an explanation, one girl told me Farmers was leaving so she sent me a new Insurance agency quote. I called to get more information on that new policy she told me if I do not like it go somewhere else, I thought that was a bit rude maybe she is having a bad day. I called again on another day someone else answered I explained I needed more information about the company she told me to google it and if I did not like it go somewhere else lol. Wow, so I did I called my other agent at Farmers Insurance she investigated and explained to me that Farmers Insurance will no longer deal with Brokers, so they issued a non-renewal, simple. I may have gone with the new insurance policy they tried to sell me but they had no knowledge and did not want to deal with the issue of explaining why! Hopefully, management or the owner reads this and corrects the agents working for them in order to stay in business. ***** I went with Farmers Insurance

Came in with a question, walked out with answers and a lower rate. Thanks Alfredo for helping g me…read moreout. Quick and easy!

Adriana, congratulate you on an excellent company however, share with your accounting team and all…read morethat good money that goes for advertising: BILLBOARDS, MTA, TV, METRO etc.., Let's also get more Phone agents too! I do wish to continued with your services but not the almost ONE AND A HALF HOUR wait! Gracias

I paid for their services in August, I still don't have my car title. I went in to see what problem…read morewas. They put the wrong address. I called and the person answering the phone asked me my damn name 3 times AND if I had turned in the smog? Stupid question. They are unprofessional and disorganized! Don't go there. I am complaining to the DMV.

Horrible business, zero stars and unprofessional Esther…read moredidn't give my liscence back and kept changing dates when she'd be available to give back. Esther also told me I can go to the dmv and get a new one and just kept saying sorry and I owe you lunch.

George was my Tax guy for years, unfortunately had to move out of state. He was always Friendly,…read moreprofessional and prompt when getting back to me and/or handing any insurance needs. I highly recommend Karnak insurance for your insurance needs.

I was shopping around for new insurance and came across George's Insurance. I was helped by Martha…read morewho was very professional, nice, prompt at returning my calls and provided me with an awesome insurance quote by Alliance, which is way less than what I was paying with my previous insurance and I was even offered towing and car rental. I would most definitely recommend them. I am satisfied with their awesome and quick service. I was able to do everything over the phone and through email, no hassle (a blessing for someone with a busy schedule like myself) Thank you Martha!