Amazing time here at Atlantic Honda in Bay Shore! Everyone was very helpful and knowledgeable. I…read morewas in and out, which is rarely ever the case at any car dealership. Couldn't say enough good things!! Thank you all!!

I took my car in because it was losing power; they charged me 1,200, only to give the car back in…read morethe same condition. Later, they claimed the engine was shot and offered me a replacement for 3,000, but it wasn't even close to what they had described. It was a terrible experience--they are crooks...

Exceptional service from Bill Berger (#162) in the Service Department! I honestly don't think I've…read moreever left a dealership feeling this confident and cared for before. Bill went above and beyond to make sure I understood everything, gave me honest advice, and truly guided me in the right direction. I don't know everything about vehicles, so having someone I could trust who made me feel comfortable and safe meant so much. He never made me feel pressured -- just respected, informed, and taken care of. Bill is not only an outstanding Service Advisor, but also a genuinely great person who cares about his customers. Thank you, Bill, for your honesty, professionalism, and for making what could have been a stressful situation such a positive experience. You are truly an asset to the dealership!

Horrible service from BMW of Bay shore, more specifically from their employee Kerly, i purchased a…read morevehicle and went on vacation, 2 days later Kerly is calling saying she needs the car back after i paid for it because she did something wrong on her end. Keely's job is not my fault why should i have to return a vehicle i paid for just because a employee did their end wrong?? would NEVER come back to this establishment.

Atlantic Chevrolet was my third Chevrolet dealer. I had horrible experiences both at BICAL in…read moreValley Stream and Sunrise in Forest Hills. I spoke with Internet Salesperson, Joe prior to coming in who was kind and helpful and he was sure to greet me, check in on me, and say good bye before I left to be sure I was satisfied. Salesperson Andrew A. was kind and communicative, listened to my wants and needs, made sure I had a far better experience than the other locations, and got me exactly what I wanted. Frank in finance made the process as smooth as possible, was kind, communicative, and understanding. Both Andrew and Frank understood how stressful the process could become and also used quiet, kind, calm tones when speaking about your personal information, making it no one's business but your own. I was hopeful to find a Chevy dealer I could trust and want to go back to again in the future and I'm glad I found it at Atlantic Chevrolet.

After several communications with Jesse (who I found out was the Internet Salesperson). Jesse told…read moreme they would do whatever it took to gain my business and they would not risk losing my business over a few bucks. I just spent 2 hours with a junior sales manager who couldn't have been more than 28 years old. He proceed to tell me my trade was not worth more than $6000, even though I presented two offers over 7,000. I had my eye on a particular car and he claimed his price was $4000 higher than what I was willing to pay. Typically Used Car Salesman. I will never do business with this dealership!!!! Mike as I appreciate your response. I've moved on to a dealership that's values me as a customer and my business.

Had a wonderful experience at their service center. Took care of me extremely well even though I…read moredidn't purchase the vehicle from them. They were very honest and friendly with everything. Would see them again for all my future service needs.

Worst experience with any service department in my life. They damaged my car and failed to own up…read moreto it. They also try to sell you things that you absolutely don't need as well. Total scam artists! It's a shame because the sales department is awesome! The owner should look into how his service department is run or should I say not run. Stay far away from these guys.

Michael Collins, the manager at Atlantic Cadillac in Bayshore, is truly a class act and the…read moredefinition of professionalism. From the moment I walked in, he made me feel completely comfortable and valued as a customer. I am a car enthusiast who has purchased several high-end vehicles over the years, and I currently own three cars that each exceed six figures -- so I have experienced many dealerships and sales environments. I can confidently say this was one of the best experiences I've ever had. Michael made the entire process smooth, transparent, and genuinely enjoyable. Every question I had was answered thoroughly and respectfully, and his demeanor was consistently polite and attentive. At no point did I feel pressured or rushed. Instead, he focused on understanding exactly what I wanted and did everything possible to assist me. That level of service is rare today. In a time when people are quick to complain about the smallest inconveniences, I felt it was important to recognize excellence when I see it. Atlantic Cadillac is a stellar dealership, and Michael Collins exemplifies what outstanding customer service should look like. If you're considering purchasing a vehicle, especially a luxury one, this is absolutely the place to go. An exceptional experience from start to finish.

Bought a 2017 Cadillac Ats 2.0T with roughly 30k on it. All was good until the transmission went in…read more6 months after purchase. Warranty they sell is just as bad as this dealership. They stand behind nothing and offered 0 assistance. I hope they close soon absolute crooks do not a buy a car here you will regret it!! Trust me I'm into this car for 4k and counting and owned it a year and half and put 7k on it spent 4 months in shop so far.

We recently purchased a pre-owned Lincoln Nautilus from Bright Bay. Brad Drexler was the salesman…read moreand he, along with the Bright Bay finance team did a great job walking us through the process. We have worked with Brad on the purchase or lease of six cars over the years. The purchases reflect our needs over the years; from minivans to convertibles. Kudos to Brad and Bright Bay! Highly recommended!

Tom Cali is an excellent salesman. He is so professional, patient and helpful. We went to buy a…read morepre-owned Lincoln Nautilus or Aviator and he was so patient with us and just made the whole experience a Real Pleasure. We will be recommending everyone we know to go to Bright Bay Lincoln and that is where all of our future purchase will be. Also, Prescott in finance was honest, caring and wonderful too. FANTASTIC EXPERIENCE ! ! !

I found a great used Honda CR-V here in their "clearance" lot. Because of a terrible experience we…read morehad elsewhere a few years ago, my husband and I were very leery of dealerships. Our salesman Paul was helpful and straightforward with us. He and one of the managers did everything they could to get us to take the car home that day, which wasn't entirely a bad thing. However the stress began when it came time to sign papers. It was the end of the day and everyone was ready to go home, including us. We wanted to take our time and thoroughly review all of the paperwork. The numbers weren't making sense to us or adding up. Finally they claimed they must've made a mistake and "accidentally" entered a fee twice. This fee was around $2,000 so that was quite a mistake! This seemed very shady so we were ready to walk away, but in the end we decided to go through with it since it seemed like everything worked out in our favor. In conclusion, we did experience some unnecessary stress and they may or may not have been trying to pull a fast one on us, but we love the car and liked the salesman we dealt with.

Went to Atlantic Audi to get a brand new lease. Met the sales team and manager who all welcomed me…read morelike family. The attention to detail was astonishing! Mike did a excellent job going over the vehicles and pricing. Best thing is I work for the same auto group & saved some $ too :) Thanks for helping me with my trade in guys and gals!

Sold my truck to them. They gave me a great price for my truck-best offer I received. Their lot is…read morefilled with high quality cars in really great condition. Ed is first class, professionalism at its best. You don't get the pushy car dealer feel at this place. I will definitely put them at the top of my list for next car purchase.

We sold our 2008 Toyota RAV4 to Long Island Auto gallery. Stephen was personable,…read morefriendly,attentive,and gave us the best price possible. He made the process extremely easy for us and did not play games.We would highly recommend Stephen and the Li Auto Gallery team to anyone trying to sell a used car.