Wanted to install a remote starter for my Jaguar F-Type R and was not a fan of the Jaguar app,…read moreespecially when the yearly fee was just as much. Plus, the Jag app only worked 60% of the time. When I contacted Kurt, he got back to me quickly. Was willing to answer my question and made me feel like this is a company I can trust. Brought the car in and it was a special order item from a company in Brooklyn. When they sent the wrong device, instead of telling me to pick the car up and bring it back, he went to get the item himself, driving a total of 3 hours so that I could get the car back the next day. Next level customer service. When I want to upgrade my sound system and wrap, I will probably come back to East End Auto Kicks.

Brought both cars in a 2 spans due to my personal scheduling conflicts. Quick response to my…read moreinquiry. They are friendly and courteous team. Definitely recommend the shop and will use them in the future.

This place is excellent! This shop can handle any automotive repair or problem. They don't…read morecherry-pick what they want to repair like some shop do. They usually have three or four full-time A class technicians while other shops most of the time have only one. Excellent place if you have a problem that no one wants to help you including dealerships. One time I had a problem in 2014 with my fathers 2012 Toyota Rav4. The break pedal was soft with engine off and felt weak. I went to two Toyota dealerships since the car had a warranty and they said it was normal while I knew that there was a problem. I finally went to Middle Country Automotive. They confirmed that a break pedal can not be soft with engine off and diagnosed the problem to be ABS pump probably needed bleeding since it was probably not done at the factory. They connected the diagnostic computer and activated the ABS solenoids to bleed the trapped air in the pump. After 15 minutes the brake pedal was nice and firm. I filed a complain at NHTSA and I think it triggered a recall that Toyota hid under some other problem with the ABS pump. At Toyota dealership when I went for the recall the dealership techs only connected the computer the same way the Middle Country Automotive techs did!

They dropped my gas tank to fix a leak and put the gas tank on too tight. Which prevented the evap…read morevalve from opening and I wasn't able to fill up my gas tank. I took it back and they lowered the tank slightly so the valve could open. Not long after my check engine light came on and codes P0442 and P0446 popped up. The mechanic admitted they put the gas tank on too tight, which led to the solenoid malfunction. They offered to fix it for $500! I don't recommend anyone take their vehicle here. They have a pattern of creating more problems for their customers than solving them.

Have been going here since I was a kid and my parents were at the wheel. Now I bring my car here…read more Steve always takes good care of my baby (tell me what petrol head doesn't look at their car as their baby) and makes me feel like I am a valued customer. I definitely recommend this business.

Two words, STAY AWAY!!! Took my 2019 Mercedes Benz $150,000 custom van there for a fuel filter, was…read moreinformed by Steve the owner they work on this type vehicle. Picked it up,after paying a large bill, and a half hour later had Smoke coming out from under the hood! Fuel was leaking all over engine! Had to get it towed back, to shop before it could have burned to the ground! Steve redid the repair at no cost to me. With that I figured it was only a mistake,so I took it back for a oil change last week. Well at that service they Over filled the oil level, which will cause engine failure it not lowered. If I did not bring this to their attention, I would have had engine failure! At 73 years old, I can't work on my vehicles anymore, and thought Penny's and Steve would be my new repair shop. BEWARE of theseguys!!!

John has been taking care of my 2005 Honda Pilot for the last 10 years. As this SUV is aging and…read moreI'm putting a beating on it dragging it onto various beaches causing all kinds of salt corrosions, Munch repair does an amazing job to keep it running at a reasonable cost. John is an upstanding person to always lay out all his findings and potential risk with cost considerations in mind. Every problem I have had with the car was always diagnosed properly and repair done quickly often within a day or two.

did not provide service and called the cops on us for being on ebikes and got chased 2 miles downread more

I have been involved with car repairs since I was a kid. I have seen dishonest mechanics charge…read moreowners for hvac fans when it was a blown fuse/bad plug, terrible R&Rs destroy a car, exaggeration of a job's difficulty, serious overcharging 8 hours of work for a 1.5 hour job and slam bang mechanics destroy stuff and incompetent work. For the most part auto mechanics are not trustworthy. Then comes their attitudes, egos and chip on their shoulders were they think the customer is an idiot. I have rebuilt engines, transmissions, worked as a mechanic at SunShipbuilding and Drydock where we built the Howard Hughes Glomar Explorer and LNG tankers. I am a moderator of a Cadillac forum and help owners around the world diagnose problems on their Cadillacs. Finding competency and honesty in the auto repair segment is very difficult. However, Augie is the FIRST mechanic I have met that listens to the customer, is honest and he knows his stuff. He is a rare find and you won't make a mistake trusting him with your car. He has no ego, he is approachable and is committed to making sure you are happy with the result. Sometimes it takes more than one attempt to remedy a problem, that is not the mechanics fault all the time. Give Augie the chance to help you out, you won't be sorry.

Always accommodating. Friendly, trustworthy people…read more Pricing is always fair. Family run type of place which makes them easy to work with.

Bob is a very knowledgeable mechanic. He's "old school" and really understands how cars work. He…read moreis conscientious and makes sure your car is absolutely fixed before it leaves the shop. Pricing is very reasonable and as a bonus - Bob is a great guy! If your looking for a person you can trust with your car, you will find it in Bob Testa. It's also nice to bring your business to a local merchant.

From the owner: Full service auto repair center in the heart of historic Stony Brook at Village Green BP gas…read morestation. NY State Inspections performed and free air during business hours.

I wish I could have picked no stars because they don't even deserve one!!! They came to inspect my…read more2001 Buick LeSabre in May 2024. After spending $1,000 I was assured that DMV would pass my car because of the amount of money I spent and it failed for mechanical issues, not safety issues. After months of texts and calls to them, then an irate text because then I got a ticket for the inspection in OCTOBER, they told me they spent too many hours on the phone with DMV, 80+ hours, blah blah blah, and they were done. So I call DMV myself and within 1/2 hour on the phone, my job (which was really their job) was done. DMV had to contact them because the receipt they gave me was not written up properly according to DMV. Needless to say, Rich was accurate with what he said about DMV passing it, but it had to be reinspected within a month, from May to October didn't qualify!!! DMV had them redo the inspection and lo and behold, it's taken care of. They cannot honestly tell me they spend that many hours with DMV yet I accomplished all, the call, emailing DMV, everything, in 30 minutes!! As far as I'm concerned, they got their $1,000 and left me out to dry, having to do their job for them!!! I'd rather walk then to have my car repaired by them again. I hate nothing more than an untrustworthy liar and that's what they are. So if you're looking for a reliable mechanic... KEEP LOOKING!!!! If you're looking to get screwed, Rich and Shawn are your men and best of luck to you, you'll need it! *Please note... I waited to write this review to make sure I didn't do it out of anger, but out of truth and concern for others who may fall for their trap. Rich was super nice (as was I), but nice didn't fix my issues. See photos and pay mind to the dates!

A fantastic experience a few days ago on rear brake pad replacement. Super responsive and…read moreaccommodating! The work done was exactly how I needed as well. The price was awesome for break pads and to be able to get this work done in your own driveway is the best part.

I was driving out an hour from My house to an appointment in…read moreEast Setauket. when my engine shield started to fall off and drag . Luckily I pulled into Smitty's garage and he got his guys to quickly hoist it up,remove it and place in my car trunk to explain To my service shop back home. All done under 15 Min, at no cost. Just a great owner and great experience. "Salt of the earth" . I would switch to this garage if I lived closer.

Smitty's Garage for the win!…read more My Corvette place was jammed up with work, they couldn't squeeze me in before my trip to Carlisle. A few car guys on social media said to try Smitty's garage. I went to garage and spoke with Will. I told him this Corvette is my baby, treat it with love. I was traveling and he said leave it with us, I have a good Chevy mechanic. I came back, the valve cover gaskets were installed and I was road worthy. Mind you, his shop is busy with summer auto problems, I'm thankful he was able to get me zoomin'. The big question is, why do they get 5 stars? When they changed the valve cover gaskets, they took the time to clean off the residue oil that splattered out. It's that attention to detail that gets noticed. I need a steering part, he said he'd order it but haven't heard back. I'm typing this review from the Port Jeff ferry, we're all busy! I'll hit him up when I return, I would use this garage again because they did a great job on my Chevy

It's difficult to find an auto shop that you can trust and that won't try to rip you off. East…read moreSetauket Auto is different than the rest. Been taking my old beater work Honda here for years and they have been reliable, friendly and most importantly- honest. They've done all my basic maintenance, usually just brake pad, battery, inspection related. Always done in a relatively timely fashion for a fair price. Never once tried to upsell me on extra work in order to pass inspection. My most recent encounter with them, which is what really motivated me to leave this review, was especially appreciated. I don't know much about cars, but there was something a little stiff with my steering, and I thought maybe the power steering or some belt was going. Took it into East Setauket Auto and asked them to take a look at it and let me know what needed to be done. They could've told me numerous things and hit me with some multi hundred dollar charges, but instead they looked at it and honestly told me nothing was wrong with it and no work needed to be done so I picked my car up no charge. That type of honesty is priceless and will recommend this auto shop to everyone who needs one. Great people here. On top of all that the place just looks cool- convenient location in a nice area- retro, old school style office and shop, feels like going back in time in a good way.

They recently moved to 616 Main Street in Port Jefferson, I am happy to say that the same great…read moreservice is being provided at the new location behind the USA gas station. No matter the model or type of car, they have always done a great job for me at a reasonable price! Wish this family owned business the best at their new location!