Susie spent several days with me helping me to go through items stored in my garage, 5 closets and…read morevarious other areas in my home. Her system of dividing the items into Donate, Trash and Relocate helped me to make decisions and de-clutter, simplify and organize my home. She even drove two car loads of donations to a local Goodwill. Susie also purchased some bins to help me organize my items into an easy-to-find system. Most important, Susie did all of this with patience, kindness and good humor. I really appreciated her professionalism and approach with me! Thank you, Susie!

From the owner: Hello! I am Susie Marsh and I am a veteran professional organizer (18+ years) and a licensed social…read moreworker for 30+ years! I help my clients love their spaces again by assisting them to clear out the chaos and clutter in their lives! I’m a long time NAPO member and the Institute for Challenging Disorganization. I work in all residential spaces, home offices, out buildings, storage units, virtual work and chronic disorganization. Are you ready to kick out the clutter? Contact me today!

Mary is amazing! She is kind and patient. She is nonjudgmental and guides you through what could be…read morea hectic ordeal. I have had her come to my house twice and she has been very creative with my small space. I highly recommend Mary for any of your organizing needs.

When we suddenly needed to put our house on the market, Mary came in and in just two days time had…read moreordered the house and gave me plan to make it through the transition. Because of her, we were able to put our house on the market early and save ourselves a full mortgage payment. On top of that we saved money with our realtor because Mary suggested we negotiate a lower percentage given our particular circumstances. Mary is a force of nature with a warm and understanding heart. We loved her work so much we hired her to help us settle in the new home as well.

We had a 9 year old couch with severe piling of the fabric on the cushions. We purchased a new…read morecouch from Klingman's and received it on 10/15/24.. It now has piling much worse than our old couch . We went through their service request procedure and it ended up with Klingman's saying it was the manufacturer's problem and they did not cover piling. Klingman's washed their hands of the problem. We went to Klingman's to purchase a quality couch and told the sales person that we would pay extra to get fabric that would not pile. They recommended the fabric we purchased. This is not right that they are not responsible for anything that you purchase.

We recently moved to the area and wanted to replace our 20+ year old furniture. We had several…read moreitems we planned to purchase: couches, chairs, an entry way bench, bedroom suite plus accessories (coffee table, rugs, decor). We stopped at Klingman's and were pleased to discover that they sell Bradenton and Young leather chairs. We have previously purchased this brand and are very familiar and impressed with the quality. We ended up purchasing 3 leather B&Y chairs from Klingman's and it's been nothing but headaches since. First after spending a significant amount of time selecting the right color of leather, we were told that the leather we selected was not available. We spent more time selecting another color. This time, the color we selected was on back order. Our Klingman's Rep blamed B&Y and said their rep is supposed to make sure the leather samples on the sales floor are current. Our rep called B&Y while we were standing next to her and they assured her they had enough leather in stock for the chair we wanted. We placed the order and were told we'd have our chairs before Christmas. Now deliver is delayed to the end of January with no estimated deliver date provided. It's been one delay and one excuse after another. We were told that one chair would be shipped as soon as it was done and the others would be shipped as soon as the leather came in and they were made. Now ALL chairs are on back order and will be delivered at same time. This is after our rep pressured us to buy NOW because a supposed sale was ending and "I will NOT be able to get these prices for you again." We had a much better experience at Talsma. We actually chose to purchase several pieces of furniture from Talsma after this frustrating experience at Klingman's trying to get a few chairs ordered. We ordered our custom couches and chairs from Talsma a week after we placed our Klingman's chairs and we've already had all of those pieces manufactured and delivered. In addition, Talsma prices were lower. The only reason we purchased from Klingman's is because we wanted the B&Y. We'll be happy when we eventually get our chairs (IF we ever get them) but it was a frustrating process that took too long and has impacted our desire to return to Klingman's again. This is not all necessarily the fault of Klingman's or the sales rep we worked with. But IMO Klingman's needs to make significant changes with this vendor in order to improve the customer experience. Ultimately I don't want to wait 3 months for my chairs that were promised in 6 weeks, so I'll go elsewhere. Two stars only because I hope to eventually get the chairs I wanted.

We moved to the Holland area choosing to rent a home while we took our time looking around. After a…read morenumber of months, we chose to build, and picked an area on the west side of town. Having the choice of a couple of builders, we chose Baumann, and have been very pleased. Responsive, they listened to everything we had to say, and when a change was warranted, they enthusiastically embraced it. And when the change would not have worked, they patiently explained why. And when they came back to us with a necessary change, they came with a good plan for what and why. Mike Baumann has a very good team, who cared very much for our needs and wants. We learned a lot from them, and if we ever build again, in this area, it's Baumann. If somewhere else, we learned a lot about how to proceed.

I can't say enough good things about these guys. They communicated in a timely manner about…read moreeverything, and everyone was knowledgeable and helpful. The house was well built and finished in the timeframe they laid out. We highly recommend Baumann Builders!

Writing this for the owner Julie. She is Fab-YOU-Lous!!! Great sense of humor, impeccable taste,…read moreloved her clients. She literally will turn into you lifelong friend during the process. What a great designer. A true gem to our town.

I've seen first hand how well they take care of their customers. I purchased flooring from them…read moreback in 2018 and it's still holding strong and was an excellent and smooth process. I've also bought and had carpet installed in a couple of bedrooms. They were quick and efficient and not over priced.

We purchased a special order rug and, as such, they would not accept it as a return item for…read morecredit. The reason we were dissatisfied was because we paid for the binding on this rug and it became undone (that is, the stitching to hold the binding to the rug did not take). This all took place within a few months. We returned the rug for repair and after several weeks we were told it was done. After picking it up and bringing it home, it was clear that nothing had been done to repair it. We called and they apologized for the miscommunication and we returned it for 'repair'. Since the repair did not work the first time, we were offered as a second option (with the first option to redo the initial binding that didn't work) for $200 ($300 less the $100 (failed binding)) a border that would 'take care of it'. The initial cost was $550, and now, plus $200 more for a border and they can not guarantee that it will fix the problem. What would you do?