Dear Eric, I am…read morewriting to express my disappointment with the service I received at the Tesla Upland Service Center. I scheduled my appointment through the Tesla app and arrived on time, expecting my vehicle to be inspected and repaired. Instead, I was told that the system should never have allowed me to schedule the appointment because the Upland location does not perform this type of repair. I was then directed to a third-party company without receiving any assistance. This experience wasted my time and was extremely frustrating. If the Upland Service Center does not perform this type of repair, Tesla's scheduling system should prevent customers from booking these appointments, or someone should contact the customer in advance to explain the situation. Turning customers away after they arrive is not the level of service I expect from Tesla. I have always appreciated Tesla's products, but this experience fell well below my expectations. I would appreciate an explanation of why this happened, what steps Tesla is taking to prevent similar situations, and whether anything can be done to improve my experience moving forward. Thank you for taking the time to review my concerns. I look forward to your response. Sincerely, Andrew Oum

By far the largest charging station I've been to. Definitely a lot of space to wear. You probably…read morewouldn't have to worry about another Tesla right next to you at this location. It is clean and one of the best spots I have went to charge. definitely coming back here when I need a charge!

This is a great charger with a lot of nearby amenities, but also it can get super busy and have…read morewaiting lines. So while I recommend it, do check the app before planning a stop. There's another charger nearby with few amenities, but never has a wait. Hot tip: There's a really good Poke bowl place within a five minute walk. I have lunch there while charging.

This location is brand new and next to the Morongo Fueling station…read more The road leading here is freshly paved and not open yet. So you'll need to sneaking through the gas station to access it. Lots of food options nearby, so you can park/charge and eat while you wait. And yes, there's another SuperCharging station on the other side of the Outlet Mall near McDonalds less than two miles away.

The chargers didn't work with my ford MachE even with my Tesla adapter. Sad!! we tried four…read moredifferent chargers none of them worked and there was no signs on them but we seen Tesla's there one lady pulled up and she started charging but it would not work on our Ford Mach E even with the Tesla adapter.

This is supposed to be a supercharger and it's charging at 40 kW - my house charges faster than thisread more

This Tesla charing spot is always super busy and many times has a bit of a wait…read more It's always almost packed on weekdays in the AM when I go (~8am-10am) and especially on the weekends. Oddly some weekend mornings have been ok. The reason I am giving less stars is more so the caliber of Tesla owners who come to this spot. I get not all people who charge here are locals (I am definitely not, but come here enough to visit family and see the issues with this location), but man some people just don't have any etiquette, but also in combination of how the layout is, it causes so much traffic coming into the parking lot. It is too close to the entrance so the line wraps around towards the entrance causing congestion and to help elevate this, some drive around to the other side of the chargers causing confusion on who was there first and many end up cutting the line by going around to the other side. On a positive note, you can kill time by walking around the shopping area or grab a bite to eat or boba near buy. The down fall, is the reception in some areas are bad or goes in and out so I recommend to set an alarm (this is for both AT&T and T-mobile carriers). Overall: I do like the location, just not the layout. If you just plan in sitting in your car, many charging stations have opened up near by, so I recommend going there instead to avoid the chaos. However, if you do plan on shopping or killing time, then this is a nice spot to charge, but just prepare for a possible wait or get frustrated by people cutting you in line. It is a safe area, so that is another thing you can count on and if you really want to charge here, I recommend to come early early in the morning before things are open or late at night when things are closing to guarantee less of a wait. One last thing, if you come here on a busy weekend night, be prepared to have non EV cars park in the charging stations as well!

My friend has a Tesla and pretty much every time I'm with her, we have to charge the damn thing…read more.. On our way back from Glen Ivy Hot Springs, the Tesla mapping system brought us to the Chino Hills Mall. The directions (Tesla mapping) told us it was full and tried to send us to another charging location further away- although the system was faulty in directing us to the correct place in a busy mail- we finally found it next to Wood Ranch and it was NOT full. We found a spot and walked over to Old Navy and came back in 30 minutes and we were on our way home. I find no fault in this charging station, although some signage somewhere would've been nice. I can't stand the hassle of doing this every time we leave Los Angeles but that's the "Joy" of owning an Elon car...

New & convenient, no complaints. Just wish they had a couple of spots where u don't have to back…read morein, like other stations.

First time charging here. They have 12 charging stations, behind the Burger King. Theres an Arco…read moreAM/PM, Popeyes, Albertaco's, & Jack in the Box nearby

Solid Supercharger in a convenient spot -- easy to get in and out of, and the charging speeds are…read morewhat you'd expect from Tesla. When it's not busy, you're in and out fast. Good location if you're passing through Eastvale or topping off. The reason for 4 stars instead of 5: this place gets crowded. Peak times you'll be waiting for a stall, and when it's full the charging speeds dip since you're sharing power. Nothing wrong with the station itself, it's just a busy one. Overall reliable and well-placed, just try to hit it outside rush hours if you can. Would still recommend.

The convenience is definitely a plus, easy freeway access,…read moreplus Vons, Cold Stone, coffee, and more while you wait. The setup, however, can be a little confusing. What looks like chargers on both sides is actually not double-sided. Add narrow spaces, traffic, and cars coming from both directions, and it can feel like a charging station standoff. Mornings seem fine, but after-work hours? That's when things get interesting! And yep... the charging station standoff is happening as I type this.

Charged here a few times since it's conveniently located right off the 215 freeway and about 10…read moreminutes from my workplace. Peak speeds are around 200kW for me, and it's nice to walk around the mall while my Rivian charges.

Not enough info to know if I could charge my Lucid with a NACS port there. They really need to be…read morespecific about what kinds of chargers are available.

I had an appointment in the area and arrived afterwards with 5%. This is supposed to be a 72kw…read morestation but charging is limited to 56kw. Yet the price is still $.54. I think this station needs an update or at least should get a tech out to fix it. We shouldn't have to pay full price when an already slow charger isn't working correctly. There is a lot of stores around and also opportunities to charge under a tree which is nice.

Best Tesla Supercharger price I've ever seen is here prior to noon on weekdays. Convenient…read morelocation as a restroom is available at TJ Maxx. Lots of space to walk about and stretch and I didn't notice any creepies around here. At 0.17/kw, it is cheaper to charge here than charge in your own home (unless you have solar panels).