The price was great. They treated my wife like a queen recommend this place highly if you need a…read morejeep a ram or a Wrangler this is the place to go. Best prices in town.

I had a very disappointing experience with DeLand Chrysler Dodge Jeep Ram…read more I went in, agreed on a deal for a used car, and planned to pick it up the next day because I had to work. I had already sold my previous vehicle so I could use the money as a down payment. Instead, I waited five days and had to make two phone calls before I was finally told the car had been ready, and I was made to feel like the delay was somehow my fault--even though I had been told the vehicle would be ready. When I picked up the vehicle, it still had auction writing all over the windshield, making it obvious that it hadn't even been properly cleaned or prepared for delivery. I brought it up to the salesman, but he didn't seem to care or make any effort to address my concern. When I reviewed the paperwork, I found I had been signed up for a tire package that I don't remember agreeing to, especially since the vehicle didn't need new tires. When I called the dealership, the person at the front desk came across as dismissive and didn't seem interested in handling my concerns professionally. A few months later, I returned to the dealership with my brother, and instead of addressing my experience, I was encouraged to delete my review. I wasn't interested in removing an honest review when I still felt my concerns had never been resolved. To make matters worse, just seven days after purchasing the vehicle, the battery failed and I had to spend about $200 out of my own pocket to replace it. A manager eventually contacted me weeks later and offered a complimentary detail as a goodwill gesture. I accepted the offer, but after that I never heard back. Overall, I felt let down by the communication, the condition the vehicle was delivered in, the customer service, and the way my concerns were handled after the sale. Based on my experience, I would not recommend this dealership.

I have a warranty issue with my 2024 Kia Sportage…read more I made the appointment and a technician/representative called me to go over exactly what problem I was having with my car she was very intelligent and thorough with all her questioning and requested that I did the drop off service so they can spend a few hours with my car and I didn't have to wait. They did definitely plan an advance in the communication was 10 out of 10.

I purchased a **2023 Kia Sorento** from this dealership in June. The vehicle was sold as **dealer…read morecertified**, came with a warranty, and had just over 60,000 miles. I was excited because this was my first newer vehicle, but unfortunately, it has been one problem after another. Within **two days** of purchasing the vehicle, the air conditioning stopped working. I made an appointment and brought it in. Vincent initially told me the repair would cost **$260**. After questioning the charge, I called my husband, who has extensive automotive experience, and asked Vincent to speak with him. My husband explained that the A/C system is sealed and that the pressure readings indicated there was clearly a leak. Suddenly, the repair went from costing $260 to only my **$50 warranty deductible**. While I appreciated that the issue was ultimately covered, I was left wondering why I was quoted $260 in the first place. Just **three days later**, while driving at highway speed with my children in the vehicle, the car suddenly flashed a warning message and **shut off while I was driving**. The dashboard displayed a message instructing me to put the vehicle in neutral and press the start button. It was terrifying. I had to read the message multiple times before I understood what it was telling me to do. Thankfully, I was able to restart the vehicle safely. When I took the vehicle back for an oil change, I immediately asked them to check for the fault code. I was simply told they couldn't find it. About a week later, the **driver's exterior door handle broke**, leaving me unable to open the driver's door from the outside. I now have to climb across the inside of my own 2023 vehicle just to drive it. I was told the repair would be covered with my **$50 deductible**, but the part would take about two months. Two months have passed, and I have **never received a single phone call or update** about the repair. This has been an incredibly disappointing experience. Spending **$26,000** on what was supposed to be a certified, reliable vehicle should not come with this many issues so quickly. Ironically, my **2015 Nissan Sentra** gave me far fewer headaches than this "certified" vehicle. The only positive part of my experience was the sales staff, who were friendly and helpful. Unfortunately, the service department has completely overshadowed that. Based on my experience, I cannot recommend this dealership to anyone looking for a dependable vehicle or reliable customer service. **Buyer beware.**

I have nothing but great things to say about the folks here at Deland Nissa! From Justin to the…read morefinance manager, everyone has been very professional and helped me get financed when other dealerships in the area wouldn't. They will go above and beyond to put you into the vehicle of your dreams!

I cannot recommend this dealership. I recently purchased a new vehicle from them. We agreed on a…read moreprice and the contract was signed. All that was needed to finish the deal was to have a new license plate mailed to me. This occurred after the sale. I received a call from the dealership informing me that the license plate cost more that they originally thought and they would mail the license plate to me after they received $267.35. I paid the fee with a credit card. If you're considering buying a vehicle here, take time to review any extra charges carefully. Remember they had agreed to a sales price and a contact was signed. Looking back, I should have taken more time to understand why I being asked to pay an additional fee after signing the contract. Wm.E

We love our new Tacoma truck! Thank you to Alex for his expertise in knowing what we wanted…read more Bruce was a rock star salesman! DJ made the paperwork easy. What a great experience.

RUN, don't walk, from this dealership. I had a very…read moredisappointing experience with the sales department at Parks Toyota in Deland on 7/23/2026. We worked with Victor, who was pleasant, but he made a promise he wasn't authorized to keep. He told us the vehicle would come with a second key, and later we were informed they would not provide one or credit the $550 cost. When even Luis the Ops Director refused to offer any solution, we walked away from the deal. After thinking it over, we decided to move forward with the purchase and absorb the cost of getting a second key made ourselves. We had Subaru of Daytona make a second key, costing us $550.00. Unfortunately, the issues didn't stop there. After test driving two vehicles and choosing the one I wanted, they drafted paperwork for the wrong car. I also clearly explained that the title and registration needed to be in both my name and my husband's, just like our trade in. Larry in finance told me they'd have to redo all the paperwork and that it would "take more time," then suggested I wait 30 days and pay additional fees at the DMV to fix their mistake. When I expressed concern, Larry laughed and told me not to be "so pessimistic." Larry's mistake cost me another $85.50 to have the title and registration corrected. Six days after purchasing the car, I noticed oil spots all over my driveway of which I posted photos on my Google review. Instead of contacting Parks, I went directly to Subaru of Daytona, where I learned the wrong drain plug crush washer had been used during the last oil change and subsequently I had to pay to get the correct part installed and refill the oil resulting in an additional cost of $76.31. Subaru of Daytona also found issues with the front tires and alignment. The tires had inconsistent tread wear signaling an underlying issue which we found to be the alignment as well as tire pressure and a damaged tire, all adding up to an additional $919.00 out of pocket. I expected far better service from this dealership since I see a lot of cars that have been purchased at Parks. This purchase cost me an additional $1,630.81, I can see why your staff kept pushing me to sign the "AS IS" document. If I was buying a car privately I would have gotten a PPI, but considering Parks to be a reputable dealership, I took your staff at their word that a full inspection had been performed on the vehicle and a PPI would not be necessary. The way I was treated by your employees left me feeling angry and embarrassed that I did business with Parks and I should at least be reimbursed for these egregious actions caused by their unprofessionalism. I reached out to Parks' GM Adam Berman who has ignored my correspondence. The actions of this dealership not only cost me a significant amount of money a week after purchasing the vehicle, but also caused a great deal of inconvenience. As of yesterday 10/07/26, I unloaded the car I purchased at Parks and purchased a new one at Daytona Subaru. Fabulous staff! Totally transparent, NO additional fees like the worthless $2,000 Parks package and I WON'T be driving a vehicle that advertises Parks!!

great helpful people ,great buying experience was here. If…read moreyou need a car come see this great group of people. Jose R.

Staff friendly and happy to show me cars within my budget without being pushy or looming over us…read more Jeremy showed us around and was very helpful.

After 2 very poor purchase experiences and an unsuccessful 3rd attempt last year at Gary Yeoman…read moreHonda in Daytona, I had decided I had enough and for our 3rd Honda purchase decided to try Coggin Deland Honda. Went in Monday morning, made the deal without much hassle, went back to work, and picked up the vehicle that evening. They had to get a black on black from their storage lot or sister dealership otherwise I would have driven out with it right then and there in record time (comparatively speaking). I remember my 2 previous purchases with GYH had a lot of back and forth, took ALL day (my first purchase at GYH literally took the entire weekend) and were just painful, miserable and exhausting. I think their strategy is basically to beat you into submission. Truly befuddling compared to my Coggin experience. At Coggin, I had Sam as a Sales Rep (good cop) and he was a little more involved than the sales rep from GYH which meant I didn't have to deal with the Sales Manager (bad cop) as much. In all 3 of my experiences at GYH, the Sales Manager(s) were very rude, unprofessional and disrespectful (even as a repeat customer) so tbh I had a short fuse going into Coggin. When it came to talking price the sales manager put up a little fight but (smartly) knew when to back off so we agreed on purchase price and trade in value without too much BS. The finance guy also was also pretty laid back and was "no pressure" in terms of add-ons after the fact which I appreciated. So overall, I would say it was a fairly painless experience all things considered. In terms of a sales rep, I'd like to think that whoever you get at Coggin will also be as professional, polite, respectful and thorough as SAM as their overall corporate culture (on this visit) seemed more relaxed than GYH. So hopefully he is a representation of the rule not the exception. There's a lot of negativity that comes with buying a car at GYH. Not so much at Coggin. I can only hope for positive experiences with the service dept. Time will tell..but based on my experience thus far I would recommend giving Coggin a shot. Best of luck.

The customer service team at Coggins is top notch. I mostly worked with Raul but several other…read moreemployees came & went sharing their own expertise & answering any questions I had. And I had a lot. Everyone is very professional but also human enough to have a normal conversation about how big of a deal buying a car is. That's something very important to me.

Outstanding Service from Omar Garcia…read more My husband and I would like to recognize Omar Garcia for the consistently exceptional service he provides at Mitsubishi. Every experience we've had with Omar has been outstanding. He is honest, knowledgeable, professional, and always works quickly to find the best possible solution while being mindful of keeping costs as reasonable as possible. What especially stands out is the genuine care he shows his customers. He listens, explains things clearly, addresses concerns promptly, and does everything he can to give you peace of mind. We've also witnessed his interactions with other customers, and it's clear that this level of service isn't reserved just for us--he treats people with the same kindness, patience, and respect across the board. Omar has excellent people skills, takes pride in his work, and truly knows what he's doing. He is an incredible asset to the service department and absolutely deserves to be recognized for the effort he puts in every day. Thank you, Omar, for always taking such great care of us and our vehicles. It is genuinely a pleasure doing business with you! The Mercer's

Update for 2026 -- this place still continues to provide excellent service to my car. Jovanny who…read morehas helped me this whole year is awesome! Complimentary car wash every time and I never wait over an hour with an appointment!

I was recently at Coggin Deland, the experience I had with Rashna, she was my sales advisor, her…read moreknowledge and expertise was amazing. I will definitely go back again and I will tell my friends and family.

Finally got the car, but what hassle and the amount of time and a very high number of calls were…read morenecessary to finally put a deal to bed. Sales people and the finance department were slow to respont if ever. Never receiver the LEGALLY REQUIRED signed sales document breaking down the sales price of the vehicle, deposit, fees and taxes . You may have a positive experience in person, but cannot recomment Coggin Hyundai DeLand Florida for an online deal. P.S. - The General Manager at Coggin Hyundai, Nelson Tucker reached out and is overnighting the needed documents. I feel I have to point that out

I can't rave enough about my recent experience with the service department here at Carroll! My…read moretruck broke down due to possible recall. I spoke to 3-4service reps before talking with Kyle. My daughter and myself have dealt with him few other times before, and he was always awesome. But THIS time he absolutely jumped through HOOPSfor me. I explained how much I needed my truck due to medical appointments, and he got it towed in fir me, personally went to everyone that would be working the next day,[ Saturday) and explained the urgency to make this happen. Kept me updated until he left, got the art that I was told needed to be ordered, and between him, the weekend advisor and the team made it happen for me! I am extremely grateful to them all! Not only did they save me the tow cost, but I didn't have to spend another $200 for a rental which I couldn't afford either. I wish I could give them all TEN stars for this one! THANK YOU ALL for making it happen for me! Your team TOTALLY ROCKS!! ​

it's been 12 years since I went car shopping, I looked at and test drove a number of different…read morecars from various dealers throughout the area. I had used Carroll in the past for service on my vehicle that I was looking to replace with great satisfaction so went to that dealership to see what they had. From the time I first set foot into their showroom everyone has so polite, friendly and respectful of me. I ended up working with Kyle Thies, he is a very polite, no pressure salesman who answered all of my questions and was very accommodating to my needs. negotiations took 2 days however we were able to finalize a deal and I purchased my vehicle from Carroll. I have since closing the deal contacted Kyle who has been very responsive to my text messages. I would recommend anyone looking for a vehicle to stop by Carroll and ask for Kyle, you won't be disappointed with the service you receive from him.

This is a buyer-beware message: do not use the service department. If you must get your car here,…read morefind a different place to care for it. In short: spent $2k to get air conditioned (rear evaporator, hoses, and fittings) replaced per their diagnosis. Four return visits later - everything was "working according to specifications". Two of our favorite gaslighting quips: 1) Your sunroof was vented slightly - that's it 2) The system is only designed to cool the air 10 degrees less than the outside air A call to the General Manager of the dealership referred us back to the service manager who still managed to tell us that it's working as designed. I just spent $600 somewhere else to have the system serviced AND NOW it's working fine. One of three things is true and none are good: 1) They simply don't care and make things up 2) The are incompetent and make things up 3) They are intentionally dishonest and make things up We tried to work with them, and they BSd us the entire way. Caveat Emptor

Bought my 2012 Buick Regal from them in 2021, love my car so much, got a very good deal on my car…read moreas it's not a based model. Was a garage princess car with low miles, I have now a little less than 80,000 miles on the car, 3 years later. Still runs great, turbo charged. I have had to maintain and repair the car, but that's a given even when buying a new car! Very satisfied with my purchase, Richy sold me my car in the sales department, he's an amazing God filled salesman! I 10/10 recommend asking for him! Michael MacMillan in services department has been great to us, even with a packed schedule he communicates to get us in promptly but within the service departments means for efficient service. Doug in finance was kind, shopped around for the best rates for us when financing, good conversation. Very easy to talk to, understands his job and what you're needing as a customer if it's possible he'll make it happen! Kaisers crew works as a family type unit which made my experience with them impressionable, I own a business and will definitely also be coming to them to buy work vehicles in the future. Thank you again to all the staff who made my car buying experience the best I've had. I've boughten new before... but at a DIFFERENT dealership and they cared more about what they made off me than helping. THANK YOU Kaiser family!