Short Story: THIS DOCTOR OVERCHARGES FOR SERVICES THAT THEY DID NOT EVER PROVIDE. BEWARE!!
Long Story:
This is my daughter pediatrician since birth. She is now 20 months old. We have roughly 10 or so wellness checkups as is the norm for babies. Every month or so.
Every time we have gone, the wait time is ridiculous. At least 30-45 mins. The time with the doctor feels rushed and the service not very warm.
Those are the positives.
Now the bad part. Recently Dr. Lee saw my daughter for a routine wellness check up. These are covered by my insurance at no charge. The doctor took 45 mins to see me. Then proceeded to ask me when she came in "How long did my girl have a respiratory infection?' This was apparently because my baby had some snot hanging from her nose. Who knew? Babies that are snotty all have respiratory infections? Well anyhow, it was the first time in over a week that my daughter had a runny nose and I informed the doctor that it was nothing more than a runny nose and it just started. So the check up proceeded and Dr. Lee asked me about my wife's and my decision to not vaccine our daughter. To which I said, we had not changed our mind and that we were still keeping that opinion. The doctor of course getting paid by the pharma group to give these pushed them again, to which we declined.
So finally the doctor continued on with the wellness check only to say my girls weight was a little big, but not to be concerned. Finally, as the doctor was checking with my girls legs and arms and what not, she asked if I had any questions. To which I said one. My daughter had some dry skin on her back. I asked the doctor if she had any recommendations for what to put on the dry skin. The doctor said cortisone cream.
So after all of this, the visit wasn't the problem. The invoice for services was. The doctor charge for the wellness check. In addition, she charged for the time that was used to talk to me about my daughter's runny nose, the vaccines that we made clear we didn't want on day one, the time she took to tell me that my daughter was a little heavy and the part about the dry skin. She said that these were additional items that were not included as part of my daughter's wellness check up. Let me remind you. The doctor asked these questions that she is now charging me for. I could not believe it when their billing agency said I owed $90 for the additional time and services. I have tried to get them to reconsider and have twice disputed this. They are giving me the run around and will not let me speak with the doctor. Apparently the only one who can override the charge. I am so furious with this doctors office and their practice. This goes for Dr. Everts as well. Their office is a overcharging and hoping that your insurance will front the bill. I got the bill because I have a high deductible account and have to pay for the extra service they charged. I would not recommend this doctors office due to their very poor service and the real fact that they charge you for everything you do. read more