I was in a desperate situation last month after being turned down by other places and finding out…read moreat the last minute that I needed to move into a permanent home within two and a half weeks. It was very difficult at first to locate a place because my son is disabled and I needed a building with an elevator in a certain area. I contacted Caryn and Dave at Apartment Solutions in Naperville, Illinois. They stepped up immediately and fought so hard for me. I cannot say enough good things about this team! Dave really pushed incredibly hard to make sure everything went through. Thanks to their absolute dedication, they came through in less than two weeks with a beautiful 3-bedroom, 2-bathroom rental complete with elevator and garage parking. If you need a team that will truly go to bat for you when the pressure is on or you are looking for a team to help you find housing with dedication to your specific needs, look no further than Apartment Solutions! You guys are truly Awesome!!! Linda Young

This was the reply very lackluster. Didn't offer any attempt or suggestions to try and see what…read morethey could do. We do not have any managed apartment properties in our database that match your criteria.

Me and my wife have called Arbors "Home" for over an year as we prepare to renew our lease next…read moremonth. Leasing rates are very competitive. Move-in condition was excellent - clean & all appliances in working order. The office staffs are always ready to respond to requests and I have found them invariably pleasant. I love that staffs keeping the residents informed through newsletters and regular emails. They also host social gatherings which are fun to attend as residents of the community. Maintenance staff is super quick to fix any work order and to clean up the snow as well keeping the community looking spectacular. Indoor pool and hot tub are awesome during winter. Fitness center is equipped with precor equipments. There is an ample guest parking around the buildings. Private entrances which are very uncommon in Chicago area make it feel like a townhouse than an apartment. Really glad we decided to move here, we don't see us leaving anytime soon.

I have lived here for a little over 6 years and I can confidently say this is the best apartment…read moreI've ever lived at. My view overlooking the pond is amazing. The office staff is professional and actually cares about their residents. Any issues are resolved immediately when I submit a maintenance request and the team is great and respectable. I love using the gym, hot tub and sauna with a indoor pool year round and enjoying the outdoor pool during the summer. Would recommend anyone looking to move to the Chicago suburbs/Naperville area.

I've had a great experience living here! I'm going on 4 years now. The community is clean, quiet,…read moreand well maintained, and the amenities are always in excellent condition. The management and maintenance teams are friendly, professional, and quick to respond whenever I have a question or need assistance. One of the things I appreciate most is how much the staff cares about the residents. They communicate clearly, host fun community events, and work hard to keep the property looking its best. The move-in process was smooth, and any maintenance requests I've submitted have been handled promptly. The location is convenient, the neighbors are friendly, and I truly feel at home here. I would highly recommend this apartment community to anyone looking for a comfortable, welcoming place to live!

I absolutely love staying at Arden! The staff members are always so friendly and welcoming. I also…read morereally appreciate the fun events they sometimes host for the community. Recently, I was able to bring my dog to the pool and meet some new neighbors who came out too. We all had such a great time, and my dog even made a new friend! It's little moments like these that make Arden feel like such a wonderful community to be part of.

I firmly believe the poor reviews below are based on prior management and should be deleted. I have…read morehad nothing but positive experiences while living here the past 2 years... Amenities are great! The gyms and pool areas are amazing- the rental rates are already competitive and these are an immense added bonus that goes above and beyond. The staff is great- office and maintenance. And the property is appealing enough that many of the staff live on site- one of the maintenance guys came to check out an issue with my washer and then I recognized him at the pool a couple weeks later when our nieces were playing together and we started chatting (talk about community!). I never have an issue with getting responses to inquiries through the office and, even through COVID, the office was extremely responsive despite not being "open" and helpful in facilitating payment plans when needed. The only reason we are moving out was because we moved in planning to buy and this location was most cost-effective for what you get in the area, even with renovated units (When we moved in around 2018, Marquette was in the process of upgrading all units.). We found Preserve on a recommendation from a friend and would have stayed longer if life didn't take us a different way. We had great experiences with staff, management, and neighbors...our upstairs neighbor had kids who were very loud and was very communicative about noise issues, without us even approaching him. Only complaint is parking- it can be a pain if you don't get home by 5:30, especially during summer and snow season. BUT management is extremely responsive to reported issues- I got frustrated a couple times and emailed Annette, the agent who signed us, and noticed tow-notice stickers on problem cars (same spot for weeks, not a registered license plate, etc.) a day or two later, and it helped the issue. This is a great community - people are friendly, staff is great and responsive, amenities are out of this world for the price. For what you get, it's the best deal in the area right now!

AC goes out, heat goes out, not enough parking when maintenance is being done on roadread more

I've lived at Fifteen Naperville apts since March 2023 and since I moved in, I've been hit with…read morelate fee after late fee even though I pay my rent-on time. The 1st time this happened I paid my rent through their online portal and even though I received a confirmation page of rent paid, a week later I was slapped with huge late fees. Last week, as I exited my apt, on my door was an eviction notice for non-rent payment even though I paid early. When I confronted the staff, they all talked in circles. I finally reached manager Danielle to clean up this mess and when I tried explaining the situation, she yelled at me saying, "I'm the manager and I say you must pay, even though Grant, an employee, took my check and signed it as proof of payment dated 7/29. They are demanding a late fee again. Please Help expose this fraud & bullying.

This is the worst place I have ever lived in! Apartment 202 on 1554 fairway dr has ROACHES!! My…read moreroommate and I moved in and roaches were ALLLLL over the apartment and they told us we were lying about them and then they proceeded to do once a week home bug sprays that did absolutely nothing! Besides the obvious disgustingness of the apartment, our electricity bill was $500!!! Which doesn't even make sense! You're better off living somewhere else!

Major ant infestation, when I say major, it is like hundreds and thousands, I wish I could upload…read morevideo on yelp to let you have a feeling of how many are there, never experienced something like this before (3 apt lived in past three years). We keep our apartment clean, and seal all food, but still, they just keeps coming. Too many crack in the building, it is a great location, but building and utility quality did not match its location and price.

Hi Corrine, These continued denials just tell people that your company plans to continue treating…read moreclients poorly. Very sad. I'm not sure if you are intentionally lying or if you've been given bad information. 1. Our issue of a refunded security deposit has NOT been resolved. 2. Nicole doesn't answer emails or phone calls. As I said, we've tried. In fact we had to contact Village Green mgt via Facebook before getting a response. 3. No, the expired check and envelope were dated beyond when legally due to us. Check the law that I cited.

I've been at Lakeview Townhomes for about a month and already love it! Amisa was so welcoming and…read morean absolute pleasure to meet in person--she made the move-in process smooth and stress-free. I really appreciate the little community events they host at the office; the paw pool party was such a fun touch, and our dogs were even featured in the resident newsletter! The neighbors have all been friendly and respectful, and it's wonderfully quiet here. The serene lake view makes it a truly relaxing place to call home. I'm so glad I chose Lakeview Townhomes!

I have lived here for 4 years. Immediately upon moving in I had major plumbing issues. Due to Covid…read moreit was brushed to the side. A year later, I revisited the issue and a secondary maintenance crew came out. Promising of fixes and never receiving any. Keep in mind there's multiple toilets so it wasn't a major pressing issue, I trusted the lakeview team would notate and follow through on their promises, to my demise I wrongfully trusted them. At this point in time, the toilet pump broke, causing a flood in my upstairs. The guy came the next day and say they would have contractors come fix the ceiling. The water came through the roof, dampening the carpet, and ruining my couch. The couch was soaked with toilet water and therefore no longer useable. Lakeview townhomes is not taking responsibility for the lack of maintenance follow through, and a clear neglect of the issue led to damages to not only my home but my Persia k property. A mildew smell now resonates and I'm told that they have no history of the issue. At what I thought was a great community at first, had quickly turned into an absolutely money hungry nightmare. They are refusing to reimburse for my personal expenses needed due to maintenance incompetency. Very very disappointed- I will be leaving once my lease is up

Amazing staff and beautiful apartments. Management is professional but most importantly caring. You…read morecan tell they love what they do. The grounds are kept clean and luscious all year round and they have outstanding amenities! Any issue we've had in our apartment has been taken care of by the Maintenance Team promptly. We are happy to call Thornberry Woods our home!

Of all the apartment complexes we visited in two months, this one truly showed the greatest…read morehospitality, and perhaps the most features I have a luxury apartment. Their prices are on the luxury end, but for that, you will indeed get luxury service, luxury accommodations, and enjoyable place to call home.

The owner, Linda treats senior citizens really bad. She has no compassion or empathy. She tows cars…read moreif she doesnt recognize them, its really sad the way she makes it an awful place to live. The parking lot floods and ruins cars too... The amenities arent worth the price or headache of parking.

We have lived at Parkside Estates for 2 years. When we first looked at the place, Linda was…read moreamazing, super quick at responding to questions, and incredibly helpful! She is strict but I feel that it is actually a very refreshing and great thing to have because we knew and felt that the property was kept up well and that we would be heard and taken of very well too. The tenants are her NUMBER ONE PRIORITY! Living here has been great. We have never really had any problems with our unit and any problems we bring to Linda are usually fixed within a 24-hour period. Communication with her is fantastic, and she is always available to listen to our concerns! She is also ALWAYS so warm and fantastic with my 2 kids even when they pester me to visit her office every time we walk past it! She is always willing to put aside time for YOU. If not for the fact that our family is simply getting just too big for the units they offer here, we would probably have continued to stay on. We will truly miss the amazing tenant care and service we have received at Parkside over the last 2 years. We are really going to miss living here. I would HIGHLY recommend this apartment complex to anyone looking for 1 or 2 BR apartments. Prices are very reasonable, staff are amazing, and people are pretty friendly around here too. 5 stars for sure!

Don't deal with Diane. She's polite during the tour, but once you become a tenant, she's extremely…read morerude. Many units also don't look like the models and have more carpet than shown. I've lived here for several years, and every interaction with her has come with attitude. She makes you feel like a bother for asking her to do her job. She once promised to call me back about an issue and never did. When I followed up and asked why I didn't receive the update she replied, "I'm sorry you feel this way," instead of simply apologizing. It was unprofessional and dismissive.

Dated looking and cheap. They'll raise the rent EVERY year without doing any improvements. All the…read moreapt complexes in the area collude to keep the rents completely overpriced. Cars are broken into and bikes are stolen off balconies. The high ceilings and poorly insulated windows guarantee outrageous electricity bills. Trash and dog excrement litter the place. Management is nosy and nags constantly with unnecessary texts and spam emails. The neighborhood is filled with karens, bullies and MAGA morons with Trump flags. The only thing that will improve that neighborhood is an asteroid.