We happen to fall into working with Apartment Solutions from a Zillow listing, and we were SO…read morethankful we did. Caryn was our direct contact and she was nothing short of WONDERFUL. Extremely accessible, very high degree of communication, super organized, wealth of knowledge, and just an overall very nice and friendly human to make an acquaintance with. Would highly recommend using them to find your next rental. And, ask for Caryn!

Contacted once for initial intake and then never heard from them again. Disappointed because I was…read morereally hoping they would help!

I have lived here for a little over 6 years and I can confidently say this is the best apartment…read moreI've ever lived at. My view overlooking the pond is amazing. The office staff is professional and actually cares about their residents. Any issues are resolved immediately when I submit a maintenance request and the team is great and respectable. I love using the gym, hot tub and sauna with a indoor pool year round and enjoying the outdoor pool during the summer. Would recommend anyone looking to move to the Chicago suburbs/Naperville area.

The property itself is not bad, overpriced, but nice. Property management has been poor in its…read moreinteractions with me. Also slow returning the security deposit.

I've had a great experience living here! I'm going on 4 years now. The community is clean, quiet,…read moreand well maintained, and the amenities are always in excellent condition. The management and maintenance teams are friendly, professional, and quick to respond whenever I have a question or need assistance. One of the things I appreciate most is how much the staff cares about the residents. They communicate clearly, host fun community events, and work hard to keep the property looking its best. The move-in process was smooth, and any maintenance requests I've submitted have been handled promptly. The location is convenient, the neighbors are friendly, and I truly feel at home here. I would highly recommend this apartment community to anyone looking for a comfortable, welcoming place to live!

Avoid at all costs. Wouldn't recommend this building to my worst enemy. Nightmare from move in,…read moremaintenance, neighbors and move out. They pay/bribe residents of a certain age (elderly) to leave good reviews but are a terrible company

I firmly believe the poor reviews below are based on prior management and should be deleted. I have…read morehad nothing but positive experiences while living here the past 2 years... Amenities are great! The gyms and pool areas are amazing- the rental rates are already competitive and these are an immense added bonus that goes above and beyond. The staff is great- office and maintenance. And the property is appealing enough that many of the staff live on site- one of the maintenance guys came to check out an issue with my washer and then I recognized him at the pool a couple weeks later when our nieces were playing together and we started chatting (talk about community!). I never have an issue with getting responses to inquiries through the office and, even through COVID, the office was extremely responsive despite not being "open" and helpful in facilitating payment plans when needed. The only reason we are moving out was because we moved in planning to buy and this location was most cost-effective for what you get in the area, even with renovated units (When we moved in around 2018, Marquette was in the process of upgrading all units.). We found Preserve on a recommendation from a friend and would have stayed longer if life didn't take us a different way. We had great experiences with staff, management, and neighbors...our upstairs neighbor had kids who were very loud and was very communicative about noise issues, without us even approaching him. Only complaint is parking- it can be a pain if you don't get home by 5:30, especially during summer and snow season. BUT management is extremely responsive to reported issues- I got frustrated a couple times and emailed Annette, the agent who signed us, and noticed tow-notice stickers on problem cars (same spot for weeks, not a registered license plate, etc.) a day or two later, and it helped the issue. This is a great community - people are friendly, staff is great and responsive, amenities are out of this world for the price. For what you get, it's the best deal in the area right now!

Preserve is fantastic! The office staff is extremely friendly and helpful, the maintenance staff is…read moreprofessional, extremely responsive and able to troubleshoot issues quickly. The community feels more like a resort than an apt complex. Recently the Peloton bikes were having issues that couldnt be resolved by the supplier, but the office and maintenance staff came up with a long term solution to ensure the members will be able to enjoy! Thank you all for what you do!

I've lived at Fifteen Naperville apts since March 2023 and since I moved in, I've been hit with…read morelate fee after late fee even though I pay my rent-on time. The 1st time this happened I paid my rent through their online portal and even though I received a confirmation page of rent paid, a week later I was slapped with huge late fees. Last week, as I exited my apt, on my door was an eviction notice for non-rent payment even though I paid early. When I confronted the staff, they all talked in circles. I finally reached manager Danielle to clean up this mess and when I tried explaining the situation, she yelled at me saying, "I'm the manager and I say you must pay, even though Grant, an employee, took my check and signed it as proof of payment dated 7/29. They are demanding a late fee again. Please Help expose this fraud & bullying.

This is the worst place I have ever lived in! Apartment 202 on 1554 fairway dr has ROACHES!! My…read moreroommate and I moved in and roaches were ALLLLL over the apartment and they told us we were lying about them and then they proceeded to do once a week home bug sprays that did absolutely nothing! Besides the obvious disgustingness of the apartment, our electricity bill was $500!!! Which doesn't even make sense! You're better off living somewhere else!

Major ant infestation, when I say major, it is like hundreds and thousands, I wish I could upload…read morevideo on yelp to let you have a feeling of how many are there, never experienced something like this before (3 apt lived in past three years). We keep our apartment clean, and seal all food, but still, they just keeps coming. Too many crack in the building, it is a great location, but building and utility quality did not match its location and price.

Hi Corrine, These continued denials just tell people that your company plans to continue treating…read moreclients poorly. Very sad. I'm not sure if you are intentionally lying or if you've been given bad information. 1. Our issue of a refunded security deposit has NOT been resolved. 2. Nicole doesn't answer emails or phone calls. As I said, we've tried. In fact we had to contact Village Green mgt via Facebook before getting a response. 3. No, the expired check and envelope were dated beyond when legally due to us. Check the law that I cited.

I've been at Lakeview Townhomes for about a month and already love it! Amisa was so welcoming and…read morean absolute pleasure to meet in person--she made the move-in process smooth and stress-free. I really appreciate the little community events they host at the office; the paw pool party was such a fun touch, and our dogs were even featured in the resident newsletter! The neighbors have all been friendly and respectful, and it's wonderfully quiet here. The serene lake view makes it a truly relaxing place to call home. I'm so glad I chose Lakeview Townhomes!

I have lived here for 4 years. Immediately upon moving in I had major plumbing issues. Due to Covid…read moreit was brushed to the side. A year later, I revisited the issue and a secondary maintenance crew came out. Promising of fixes and never receiving any. Keep in mind there's multiple toilets so it wasn't a major pressing issue, I trusted the lakeview team would notate and follow through on their promises, to my demise I wrongfully trusted them. At this point in time, the toilet pump broke, causing a flood in my upstairs. The guy came the next day and say they would have contractors come fix the ceiling. The water came through the roof, dampening the carpet, and ruining my couch. The couch was soaked with toilet water and therefore no longer useable. Lakeview townhomes is not taking responsibility for the lack of maintenance follow through, and a clear neglect of the issue led to damages to not only my home but my Persia k property. A mildew smell now resonates and I'm told that they have no history of the issue. At what I thought was a great community at first, had quickly turned into an absolutely money hungry nightmare. They are refusing to reimburse for my personal expenses needed due to maintenance incompetency. Very very disappointed- I will be leaving once my lease is up

I cannot say enough good things about Thornberry Apartments in Naperville. It is a beautiful…read morecomplex, with attractive landscaping, apartments that are clean and nice and the clubhouse offers a fitness center and there is a huge pool. It is extremely well-managed by Christine Holley, Kevin Forsberg, and Catherine Peck. These people are professional, helpful, and genuinely nice. Along with that, their maintenance staff of workers are very competent, efficient, and courteous. I have been staying here since March 23rd because of a fire in my building. Thank you everyone for your help and kindness!

Of all the apartment complexes we visited in two months, this one truly showed the greatest…read morehospitality, and perhaps the most features I have a luxury apartment. Their prices are on the luxury end, but for that, you will indeed get luxury service, luxury accommodations, and enjoyable place to call home.

The owner, Linda treats senior citizens really bad. She has no compassion or empathy. She tows cars…read moreif she doesnt recognize them, its really sad the way she makes it an awful place to live. The parking lot floods and ruins cars too... The amenities arent worth the price or headache of parking.

We have lived at Parkside Estates for 2 years. When we first looked at the place, Linda was…read moreamazing, super quick at responding to questions, and incredibly helpful! She is strict but I feel that it is actually a very refreshing and great thing to have because we knew and felt that the property was kept up well and that we would be heard and taken of very well too. The tenants are her NUMBER ONE PRIORITY! Living here has been great. We have never really had any problems with our unit and any problems we bring to Linda are usually fixed within a 24-hour period. Communication with her is fantastic, and she is always available to listen to our concerns! She is also ALWAYS so warm and fantastic with my 2 kids even when they pester me to visit her office every time we walk past it! She is always willing to put aside time for YOU. If not for the fact that our family is simply getting just too big for the units they offer here, we would probably have continued to stay on. We will truly miss the amazing tenant care and service we have received at Parkside over the last 2 years. We are really going to miss living here. I would HIGHLY recommend this apartment complex to anyone looking for 1 or 2 BR apartments. Prices are very reasonable, staff are amazing, and people are pretty friendly around here too. 5 stars for sure!

This review is for Sherry Hayes exclusively! I am moving to…read moreNaperville from NorCal and TGM McDowell is one of the complexes I contacted. From the start Sherry has been above and beyond hard working, accommodating and professional but also personable. I can't say enough just how pleasant it has been dealing with her. TGM, you would be smart to do all you can to keep Sherry on your staff.

Don't deal with Diane. She's polite during the tour, but once you become a tenant, she's extremely…read morerude. Many units also don't look like the models and have more carpet than shown. I've lived here for several years, and every interaction with her has come with attitude. She makes you feel like a bother for asking her to do her job. She once promised to call me back about an issue and never did. When I followed up and asked why I didn't receive the update she replied, "I'm sorry you feel this way," instead of simply apologizing. It was unprofessional and dismissive.