Lost my daughter's sample. Had to bring in new sample. Complete incompetence. How does a medical…read morelab lose a patient's sample

I had an appointment to get lab work done and as waiting for 25 min before I went up there to ask…read morehow much longer it would as for my turn. The lady behind the desk that there were 3 people in front of me. What is the point of making appointments if you have to wait more than 45 min to o be seen.?I went ahead and cancelled my appointment. The technician that draw blood are also in charge of entering insurance information s that it's a minimum of 10 million n per patient. The office is crowded, dirty and smells terrible. Do better!!!

Excellent service & blood draw. Not covered by our insurance but I'm willing to private pay (very…read moreaffordable) due to the convenience and ease of scheduling. We arrived on a Saturday morning and expected to wait (I've never not had to wait for a blood draw, even with an appointment). Much to my surprise, we were the only ones there. The young lady (sorry I didn't get her name) was informative and helpful in both completing the paperwork and doing the draw. Results were received via email later that SAME DAY! Clean, friendly, fast, easy, affordable! What's not to love?! Keep up the good work! Thank you! [I was just now attempting to schedule an appointment thru Sonora Quest so I could have it covered by insurance and in order for me to be able to take my son and have him not miss school, we have to go at 6:45 a.m.! So, here I am back looking at LabExpress and love it so much I am submitting this review! Knowing how insurance works, I'll probably end up paying MORE to use it, so I'll go back to Labxpress]

Andres is an exceptional phlebotomist. This is the best blood draw service I have ever had, as a 70…read moreyear old with numerous experiences. A friendly place to go.

Check in kiosk was fine. Worked great…read more I did NOT have an appointment and came during lunch. Front desk staff said wait should be 30 minutes. I was called up almost exactly 30 minutes later and was done with blood draw in 10 minutes. Phlebotomist was very good and professional.

Was very skeptical going to this location given the reviews, but was very impressed. I checked in…read moreon the kiosk as a walk in, and probably waited around 25-30mins. The lady at the desk was kind, and made sure she had all my paperwork, confirmed my check in info. The tech that drew my blood was nice and drew my blood quickly - they usually have a hard time with my veins but she only poked me once! I would come back to this location over the Avondale one any day. Clean nice waiting room and friendly staff!

Hands down one of the most professional and caring staff I've encountered. This office works…read moreproficiently in a timely manner. Sending a huge thanks to Alexia and Nicholas who went above and beyond for us. Thank you!

They are terrible I have been here at least 5 times and every time WITH appointment we have waited…read moreover a hour to be seen. They call one person per hour it's crazy. Plus when the lady did draw my blood she didn't hold it down and I'm anemic and it kept bleeding I didn't know until the cotton was red. terrible place

Drug testing 9-11am only. I would recommend getting an appointment. It's on the 3rd floor straight…read moreright. Tips: The waiting room is wall to wall packed at all times. Prepare for a 1-3 hour wait IN THE LOBBY. Do NOT leave the lobby, lesson learned. I was in the hallway for 5 minutes and apparently missed my name being called and had to wait another two hours. I've never had to hold in my pee for so long. There should be a sign saying to not go into the lobby even when the room is packed.

I went to this location to have routine lab work done. The staff were very extremely nice. It was…read moreclean and quiet. The nurse/technician that did my blood work was nice, personable and fast. I would go back here again.

Very nice group of girls. Got my test and results fast! Highly recommend coming here for a covid…read moretest

This review is for Dr Treza Barry. on 7st and Glendal! It wil won't let me do a review at that…read morelocation because it's inside a Safeway. I paid for an appointment to change my image order and she said a change was not needed due to me being a cash payer. That was last week! I called SimonMed and they said yes I still needed one. she wasted my money and time! Now they want to charge me again to talk to her to get her to fix it.

The ease of appointments are the only reason I continue to use Mr Dr Now…read more Our practitioner Krystle Ray is amazing. However if you have any kind of question you might as well forget about getting any help. The practitioner will not receive any messages via email or thru customer service no fault of theirs. they simply don't get any communication from customer service platform. You must book an appointment and pay fee for literally anything you need including a refill, insurance authorization or an error with bloodwork they wrote orders for. This is definitely a management/corporate issue that needs addressed.

I've been to this location three different times and have been helped by different people each…read moretime. It seems a little funky because it's inside the Safeway right next to the pharmacy. They only take appointments (no walk-is) and you generally have to make your appointment at least a week in advance. All that being said, when you arrive you're taken at or before your appointment time and they do a great job drawing blood. No waiting. An easy, pleasant and professional experience!

We both got bruises, SWELLING badly!!! I could feel the needle moved when the tech placed new…read moretubes. She has no knowledge and skill to find the vein. This happened on Wed 06/24/2026 around 7:50am. This tech needs more coaching. We know bleeding happens but never have these kinds of bruises. Not recommended.

Short wait time, friendly and knowledgeable staff, concerned and caring doctor on site...I highly…read morerecommend.

I was very disappointed with this center. I had extreme stomach pains and my doctor wanted an MRI…read moredone stat on Friday. I couldn't get an appointment close to where I live until Monday so my doctors office made an appointment for me at this location. When I got there I told them that my doctor wanted the results immediately and to call him after the MRI. After the MRI was done I told them again my doctor was waiting for the results and they told me the radiologist left and I would have the results on Monday. I should have gone to the emergency room instead of driving an hour to get there. They told me my doctor didn't say it was stat and it was written on the order and they informed them when they made the appointment. Very bad patient care.