TOTALLY UNTRUSTWORTHY LAZY CON MEN. If you want to get scammed this is the place. Absolutely terrible customer service and will constantly lie to your face. They are mostly inept and will not know how to fix anything. I would never use them again or ever work with them. Update: the company comment below is a lie. Why didn't your technician report the other stuff wrong with the fridge. Making up stuff because of their terrible service and lack of professionalism. They will lie to you constantly. Just making up the freezer was defrosted. Extremely unprofessional. read more

Our built-in refrigerator gave a high temperature warning and seemed to be slow to cool the main refrigerator compartment, despite the freezer working properly. After resetting the refrigerator and making sure that none of the vents were blocked, the main compartment was able to get down to the recommended temperature range. However, it seemed to be slow in reducing the temperature when the door was opened, which is a regular occurrence with 3 kids at home. While the service needs were less urgent, we thought it would make sense to have the refrigerator checked and have at least a maintenance service (especially considering the cost of a replacement built-in unit). We contacted Evgen through the Yelp app and he responded very quickly with availability the very next day. Throughout the process, their scheduling platform and team kept us updated informed and updated on the timing of the appointment. Aleksey arrived within the timeframe promised and quickly started the diagnostic process to ensure that the refrigerator was running properly. After verifying that the components were working properly, he provided a maintenance service that involved cleaning the key components of the refrigerator and then retesting everything before reassembly. Throughout the process, Aleksey was friendly and took the time to explain the work, as well as some tips for future upkeep. We also appreciated how he took the time to use shoe covers and kept our home clean throughout the service visit. Although it was late in the day, he took the time to ensure everything was working properly before wrapping up. The refrigerator has been working great since the service and we're hoping to get many more years of service from the unit. I was very happy with the service we received from Applicance Repair and Installation Pro and would recommend them for your appliance service needs! read more

Great communication found out the problem ordered the part once it came into my house I called them back came next day and fixed my washer they follow up with a text once the technician is on the way read more

Today we have Andrei to repair our dishwasher. He was highly expert, extremely kind and helpful. We did appreciate very much his work and the conversation we had. Excellent job Andrei and Appliance Repair! I am highly recommend them for all services they provide. Thank you Andrei. read more

When I bought my house, it came with a fancy GE Monogram Freezer/Fridge side by side that has been working fairly well until recently. The ice maker went out. I tried trouble shooting it but I think the ice maker motor finally died. So I reached out to my Home Warranty company and advised them of the circumstances. The put me in contact with Encreso as a vetted repair company. Christian came out with in 72 hours, accessed the issue with the ice maker and fixed it with in 20 minutes. It was a short, quick fix for my ice maker. I am grateful to have used Encreso for this repair and would recommend them to anyone that is in their area. read more

Chris came out to repair our dryer. He texted when he was on his way and came when he said he would. He was quick and replaced the broken part in about 5 minutes. He ran the dryer to show us it worked, thanked us, and was out the door in less than 20 minutes! Great job Chris! I would definitely use these guys again! Price was right, too!! read more

I had a great experience with Encreso. They were able to visit faster than I expected (within a day), the technician was knowledgeable about my appliance (Kitchenaid Refrigerator), and was able to explain the two separate issues my fridge was having after about 45 min of diagnostics and inspection. I am someone who normally fixes everything myself, but this set of problems with my fridge had me stumped. I paid only $65 for the inspection and was able to perform the repairs myself after confirming part numbers and ordering them with the technician helping me find them. I will definitely use them again, either for full repairs or for inspection and diagnostics. I will also recommend them to my friends and neighbors. read more

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Excellent and timely service. Local as well. Received an appointment within 2 hours of my request. Aleksey came on time, he fixed our dishwasher quickly, and provided a lot of helpful advice not just for my dishwasher but for my washer as well. Though I was told the price was $65 for the eval, it cost a total of $180 to fix the issue. Our dishwasher was clogged with debris and wasn't draining. I only wish I was told the possible total costs before booking the service but I'm not sure how realistic that is as it depends on the issue. Regardless, it was worth the quick service. There is a 60 day warranty if needed as well. read more

Front Load Clothes Washer stop spinning and water sitting inside tub. Tried YouTube and seeing if I can fix myself. I've been fairly handy at fixing fridges, dishwasher, A/C, plumbing, and minor electrical. After a few tries and multiple failures, I contacted a few companies via Yelp and Encreso responded immediately. They were also able to come out quickly for evaluation. After a few minutes, the Technician was easily able to diagnose the problem. The only difficult part was finding and ordering the specific part. The $75 service fee was by far the best compared to other companies. Some wanted as high as $150, and this wasn't waived if I chose their company. With Encreso, the $75 was waived after I chose them for the job. The price was right, the job was efficient, and technician was very comfortable working on the product. I have complete confidence in hiring them again for other problems related to broken appliances. It's hard to find a good handy-man at a reasonable price. Encreso is definitely my main company. read more

Great service. I had called Encreso to fix my LG washer. Technician Aleksey came on time and fixed the problem, also provided some good tips about washer maintenance. I highly recommend them and will hire again in future. read more

My ice maker stopped working and my home warranty company assigned this company for the repair. The technician, Andrei, came out and did a great job. He was very professional, polite, and easy to talk to. He explained what was wrong and walked me through everything he was doing, which I really appreciated. The repair went smoothly and everything's been working perfectly since. Overall, I had a very good experience and would gladly use them again if needed. read more

They came and did the repairs promptly I would use them again dieces the dryer same day read more

I am so so happy with the service and quality of the work! He fixed a dishwasher that wasn't able to be fixed by 3 other repairmen. I am thrilled that I don't need to hand wash after months of scheduling, waiting, and hoping someone can fix the machine. Thank you so much for this service and I'll definitely go straight to you if anything happens in the future. read more

I have condensation build up on the front of my refrigerator. Instead of fixing anything technician said to replace the entire door of my refrigerator which would cost more then $1000. When you call a company to repair your appliance and they respond by saying to replace the the entire door and then collect a $65 service fee , you feel scammed. This company is a scam. There is no expertise or talent involved in telling customers to replace the entire door of a fridge and then collect a $65 service fee. read more

My Dishwasher (KitchenAid) started having problems not too long ago. Had another recommendation come out and he couldn't fix it. I then contacted Encreso and began getting the fix quoted. They were very responsive, had the best price and were great with customer service. They fit me in within a day and got it fixed. The repairman was on time and super nice. We chit-chatted about the issue and he got it done within an hour. Would strongly recommend using them and at least have them quoting out your job. read more

Responsive, excellent service! They repair appliances with accuracy. I have used their services several times and always satisfied. read more

Awesome Stellar, professional, knowledgeable, no-nonsense Service. So grateful that they came to my rescue!! Highly Recommend them. The best, bar none! read more

I was able to schedule an appointment quickly I was updated with the repair persons progress and arrival. He was respectful and knowledgeable. Determined quickly the problem with the dishwasher. We discussed the repair and pricing. Once the required part was received repair date established quickly. The repair was completed and 100% satisfactory. Repairs are not cheap. I needed a new motor but I would rather repair than replace if I have reasonable expectations of long life read more

Thank you ENCRESO! You are amazing! Had such an amazing experience yesterday with ENCRESO! We called on Friday a little bit frantic because we had three appliances that sort of coincidentally all sort of stopped working at the same time! Immediately called ENCRESO and connected with the very kind and helpful scheduler Jane. She was wonderful. She listened to our situation and she was able to get us an appointment right away on Saturday. We were so grateful for the Saturday appointment because it's too hard for us to do it during the week. I love ENCRESO because they are so transparent with all their pricing and their prices are so very fair. Jane explained how everything worked with analysis and repair of each appliance item. Thank you so much Jane! From Friday all the way through Saturday ENCRESO was in constant communication with us via text. On Saturday Aleksey arrived right on time so nice and very professional and got right to work and figured it out within minutes what was wrong with the dishwasher. He did a thorough analysis of the dishwasher and tested everything. He explained everything as he went along. He was able to fix the dishwasher and he was able to order a part which will come next week. And he showed us how to be able to use the dishwasher in the meantime while we wait for the dispenser part. Then he continued onto the next two appliances and both of those were fixed immediately. He explained everything throughout the whole process for all three appliances and I love how all the pricing and services are transparent, and upfront and so reasonable. Each time he worked on a different Appliance he was able to explain the situation for each appliance and we were very appreciative of that. We love Encreso because we were able to take care of all three appliances in one visit! Thank you so much Aleksey for helping us with everything and fixing all our appliances. We are very grateful thank you thank you! Thank you Encreso thank you Jane and thank you Aleksey for all your help in getting our all our appliances all back on track right away! read more

Horrible service, I would give zero stars if it was possible. We got an error code on our LG washer and called Encresso for a repair service call. Max arrived the next day, told us the system was completely broken and he would charge $500 to repair it, so we should just replace it. He then took his $65 service fee and left. He was there for 9 minutes from the time he rang the bell until he left. My husband decided he had nothing to lose so he ordered the $40 part on Amazon. In about 3 hours the machine was running perfectly. We are very disappointed in the lack of service from this company. read more

I had a specific Maytag drying cabinet that is old but I want to keep going because I love it so much. Not all service technicians are familiar with working on it, so I inquired with Encreso prior to booking. They were fabulous in communicating with me over text and assuring me they had a tech that could handle my dryer. Scheduling was easy and they kept me informed of when the technician would arrive. Aleksey was competent, friendly, conscious of keeping my home and area clean, and most importantly got my dryer working properly in one reasonably short afternoon visit! I am very happy and would recommend this technician and company! The expense to repair was far less than a new unit and my time is also valuable. read more

Great experience. My fridge is 15 years old so i tried to find the part myself with no luck of getting it sooner than 5 days. I bit the bullet to just get someone to replace and maybe offer some advice due to the age of my fridge. They had the part, was able to stop by right away and replaced the part in no time. ​ read more

Encreso is very professional and reliable. The technician came on time and worked on the wolf range and was very thorough and explained everything they were going to fix and fixed the issue. Thank you read more

I found Encreso through Yelp Project when looking for an appliance repair company for my refrigerator. Encreso was one of the first companies to respond when I requested a quote through Yelp. The Encreso manager quoted me the service call fee and offered an appointment for the same day. Their service technician, Chris arrived at the earlier part of our appointment window. He wore a mask for Covid safety. He diagnosed the problem with our refrigerator quickly, explained and showed us the issue, had the parts and quoted us the price to fix the issue during this visit. Chris was extremely efficient and he did a great job. Our refrigerator is working again! We are raving fans of Encreso and our service technician, Chris! P.S. Way to go Yelp! Thanks for helping us find a great appliance repair company. read more

I made the connection in the morning... By 5:30 I had a load of laundry tumbling in the dryer that Christian fixed... Quickly and efficiently..... I am truly happy and have already started and will continue to tell everyone I talk to about this company..... Thank You read more

I'm thankful for Encreso. Since October 2022 my washer had a leak that was driving me nuts. (It's now February 2023.) I had 3 different appliance people here multiple times to fix it and each time, it wasn't fixed. Finally, we tried Encreso. Alexyi came and looked at everything in the washer, and it all boiled down to a blocked bleach dispenser. He cleared the blockage, and like magic, no more leaks. I'm so pleased to have found them. Great work, they came on time, and the tech was great. He was polite and courteous. read more

Aleksey was prompt and very thorough. He was able to diagnose our problem, ordered the needed part and fixed it. No hassle, efficient and professional. read more

The company came out to fix my washing machine. I was told it would be $65 but it would be applied to fixing my dryer. He says it's the timer but he can't find it. Someone from the company will look for it and let me know. So they find a used one and tell me it'll be $380 less the $65. I'm getting a new Maytag for $538 from Home Depot. What happened to free estimates?! read more

We contacted Encreso for refrigerator repair. The technician was on-time, professional and provided great service. He was very knowledgeable and explained the issue is very common due poor design. read more

Called for an issue with my washing machine. They responded within a couple minutes and can out same day. Decent price for an easy fix. Will use again. read more

Alex was on time, knowledgeable, friendly and professional. He took the time to do the job right and explained the repairs to me.

My refrigerator's compressor stopped working and looked through Yelp reviews to hopefully find a reliable company to replace that part. I called Encreso on a Saturday morning and they were able to have someone out on Monday to assess. The company sent texts to keep me updated as to their arrival time. They came, determined the problem, have me a quote on the part and labor. Agreed and then they had the office order the compressor. I was told the office would let me know when the part came in and then text me with an installation date/time. It took a few days for the part to arrive, but once it did I was notified immediately. The repairmen came that Friday and the refrigerator is running again. Everyone I came in contact with were friendly and professional. Plus, the text updates were great as I always knew what was happening. Encreso deserves all the positive reviews! read more

Our refrigerator and freezer were cooling like they should, and the technician came out quickly and was very friendly. He was concerned it could be the compressor and advised us to just get a new one as opposed to replacing the compressor because they're expensive. He then offered to clean everything and found a switch that wasn't turning the compressor on and replaced it. That helped the refrigerator but the freezer still isn't getting as cold as it should be. Great service though, and very quick to schedule! read more

Very responsive at all times of the day. Good scheduling service. Diagnosed and fixed an issue with my washing machine that was leaking. Was able to bring the needed part the next day. Also gave good advice on maintaining a few other appliances. Will call them again in the future! Thanks. read more

After looking at many reviews for appliance repair companies, Encreso was the company I contacted for a washing machine that wasn't working properly. Called the phone number and got scheduled for the next day. Chris showed up prompt at the beginning of the time frame I was given for his arrival. Diagnosed problem and gave me a good price. Ordered the part, returned to replace part. Not only is this a good company but the representative Chris was very knowledgeable. read more

Our Miele dishwasher had been showing an error code on 2 occasions and the dishwasher wasn't working. I submitted a request on Yelp and Encresso replied that they work on Miele dishwashers. I scheduled an appointment yesterday and Technicians Aleksey and Artoum (trainee) arrived. Of course the error code didn't go off but Aleksey took the time to disassemble the washer and cleaned out the mild grease build up and added salt to the reservoir. He recommended getting cleaning tablets and reassembled our machine. Timely, professional and courteous! Keep up the good work! read more

Encreso was great! It's always iffy calling in someone for a repair. But they were quick, responsive and affordable. I was able to get someone to come out the next day to service our refrigerator that had stopped cooling. Our technician got everything fix quickly and we were up and running! Definitely recommend read more

Came out when they said they would. Technician Alexey was friendly. Had to order a part. When it came in they came right out and finished the job. All good. read more

My home warranty company, First American Home Warranty, assigned Encreso Appliance Repair, Inc., to service our Kitchen Aide Dishwasher that was malfunctioning. Technician Artem came to our house and diagnosed the problem/malfunction rather quickly. He found a crack on the filter and an additional part in the soap compartment that needed to be replaced. I found Artem highly professional, knowledgeable, customer friendly, punctual, and very easy to work with. Our dishwasher is now working great again. From beginning to end this company impressed me in both their call center and technician Artem. I highly recommend Encreso and Artem as an appliance repair company. read more

Chris was an excellent tech for my oven... we have a late model whirlpool oven that was still great looking, but the digital screen was not working and we thought we would have to replace... but chris, saved the day and found it was just a special fuse that was needed... I would recommend this company... artie read more