I've been going to a great Doctor at Vera Whole Health in Scott's Edition Richmond VA, named Dr…read more Joynita Nicholson! I suffered with severe high blood pressure amongst some other things. She is a Dr who loves and cares for her patients. She teams up with specialists to make sure you are being treated appropriately and she goes above and beyond to make sure she thoroughly checks the whole person even if she has to direct you to other Doctors In their whole team of Doctors at Vera. She takes her time to listen with grace and she sincerely loves her patients. She will always be my Primary Care Physician. Thank you Dr. Joynita Nicholson

I recently visited Vera Whole Health for a health and wellness exam, and it was a seamless process…read more I am the kind of person who HATES going to any kind of medical appointment, but the customer service provided here was absolutely wonderful. I felt welcomed and important as a patient. This Vera Whole Health center is located in the Totem Lake area in Kirkland, just up the hill from the main shopping plaza. It shares space with other health and medical clinics, but there are signs, indicating where Vera is. This was helpful for when trying to find the exact suite/office in the shared medical building. Parking is plenty, just right outside the building. After checking in I was able to get all of my tests and exams done, and all the medical professionals here seemed to truly want to help. They offered other services, as they weren't in a rush to get patients in and out. That's hardly the case at most medical centers. Vera Whole Health may not be as large as other health and medical institutions, but they offer many of the same general care that you can get from your primary care doctor, and you can even choose to have a primary care doctor from here. I was just so pleased with how helpful everyone was, and am glad to know I can get a general health screening done here.

Highest recommendation. No caveats…read more I've been a patient of Greenlake Primary Care for 30+ years. Dr Krista Hodne is my current doctor. (Previously, Dr Busch and Dr Starkebaum.) I'm a cancer survivor, among other stuff. Nothing about my care is easy, straightforward. Some of my troubles have taken years to bring under control. Dr Hodne is the best partner, life coach, and caregiver anyone can ask for. She and her team have gone above and beyond for me, time and again. Two strategies are proven to improve patient outcomes. Constructive long-term relationships, obviously. Emphasizing wellness over treating disease. Knowing this, I enthusiastically supported Greenlake's switch to a concierge model. The concierge model is a rejection of our nation's immoral, inefficient, profiteering fee-for-service model. It's a return to our Rockwell-esque notions of the family doctor. It allows doctors to spend as much time as needed with a patient, to do research, to coordinate all the referrals, to do battle with insurers, etc. No one is getting rich in family practice. Or running an independent clinic. Do the math, read the news. The providers at Greenlake Primary Care are making huge sacrifices. Just to keep the lights on. Just to deliver actual healthcare. Yes, concierge requires memberships to make it work. Until our nation adopts Medicare For All, it's the best available option. I chose to be a member, despite living off credit cards (at the time), because I wanted to get better. I chose correctly. You can too.

They ignored my symptoms and misdiagnosed me... when a patient complains of pain, don't respond by…read moresaying oh, it itches? The way you treated me was so WRONG! It turns out I had swelling of the brain; I could have died if I hadn't gone somewhere else who actually listened to me. Furthermore, my job and living situation was effected by your negligence.

Went to doctor Lindsay for my annual check up and has was wonderful. Great bedside manner and she…read moretook the extra time to get to know me and make me feel comfortable. The staff are very professional and friendly too. Got my annual and blood work all done really quick with no delays. Would definitely recommend her.

Excellent care! I LOVE that they have SOO much talent and experience at this clinic! Chelsea Gordon…read moreis top notch. I also love Dr Jung and Dr Hsiung. Our kids love coming. They are easy to reach, don't charge extra $ for portal messages (like Fern Valley sadly). I couldn't be more pleased with this clinic! They are naturally minded but have resources and knowledge for western medicine perspectives as well. They helped handle an insurance issue with ease and kindness. Love their admin team too- SOO much. This can make or break a clinic let me tell you. Sofia is amazing.

I really like taking my family to flourish for our care. I really appreciate the attentiveness of…read morethe providers. My only bit of feedback is around the hounding that the office staff does to get patients to fill out the questionnaires. For my baby's first appt I was having some trouble adjusting at home to all of my new responsibilities that came with taking care of a newborn, my toddler and myself having just finished a high risk pregnancy for gestational hypertension. As I was finally sitting down to complete the paperwork prior to the deadline while in between feeds I received yet another reminder call. I explained my situation to the lady that called me and she had very little empathy.

We arrived at 11:30 AM for surgery. Was told at approximately 1:00 PM that there was delay and…read morewould take another hour and half to head into surgery. In the end it was 4PM when actually going to surgery. I have been in customer service my whole life and the fact that this business did not have foresight or care about informing us they were delayed by 3 plus hours is tell tale sign of incompetence by staff and or management! Time is valuable today not to mention the person (me) dropping and picking patient up is not a concern speaks volumes. What about the patient who fasted for 12 hours and has to sit for FOUR hours? I have been around the block and have never seen such incompetence and disregard for peoples time in this industry in my lifetime! My family has a collective of over 200 years experience in medical field from Surgeons, to nurses, to Respiratory Therapists, to Lavoratory Scientists. Never have I seen such blatant disregard for customer service in my life!

Just had my 3rd surgery here. 2 rotator cuffs, and this time a foot…read more I LOVE this place. Nothing beats having surgery in a center that isn't full of people that are sick. ..like in a hospital. The people that come in here don't have illnesses. ..just injuries. The nurses are fantastic, the anesthesiologist is wonderful. ...and I like both of the surgeons I've had surgery with. They are very calming, friendly, and I would recommend them over and over. From insurance approval, to scheduling, to pre op questioning, to check in, pre surgery set up, surgery, post surgery, and the follow up. 5+ Stars for sure! ! My daughter will be having surgery there in a few weeks and I couldn't be happier about the facility and all the employees!

I have had 12 sessions with the PTs here. They were all great and friendly, helping me build my…read morecore strength. I enjoyed using the variety of exercise equipment and doing the exercises they had me do. Overall, it was a great experience, and I appreciated their care. Parking was easy, as there was a parking lot.

Everyone is very nice here, this just wasn't a good fit for my elderly mother. They rotate through…read moreall providers and we needed more personalized care. I would use this place if I was here for a short term rehab, but not ongoing care needing personal attention.

I have not been impressed yet with the quality of their care. I came in for my wellness check and…read moreto establish care and it was very basic which is fine, they do only what is the on the list for your age and gender but the reason for the rating is a couple of things. Do NOT ever let them record you for their notes because those notes and imformation can be seen by the billing department so not sure how they can violate Hepa but everyone does. Also, if the doctor asks you a question or notices something they just randomly mark it down as a diagnosis and then they bill you more as complex. For example, if you have acne but you came in for another reason and the doctor asks if you have acne and you say - I don't want to be treated for it - literally you say that, they can then write down a diagnosis of acne in your chart and charge you more for the visit. I don't think if the doctor notices something like that which you don't want to be treated for that they have the right to diagnose you without telling you. Make sure if you get asked to tell them that you don't want a "diagnosis". I feel like they are looking for diagnoses to make you complex case. I do not take any medications and have no chronic conditions but somehow UW Med says I am "complex" but no other doctor's practice has ever said that. Be very aware of what you say and what they write down is my recommendation.

It seems some reviews here are about UW's policies and procedures in general. I am talking about…read morethis clinic specifically. I have been going here for six years and I hope I never have to go anywhere else. I have very complex health needs and I always know I will be treated kindly and with respect by everybody here -- doctors, nurses, staff, lab technicians, everybody. The integration with my specialists is terrific. I feel like my entire care team here and at the rest of UW are connected and can help in treating me holistically, not just looking at numbers and stats.

Beware - their billing department needs to get it together. I have received multiple bills from…read morethis establishment over a year late. I received a bill, that I had already paid, two years beyond the service date. I went back and forth with them for quite some time and eventually, they agreed to drop the duplicate bill. However, I don't think I should have to defend myself against payments I've already made. I would expect that the billing department be capable of keeping track of payments if this was a professional establishment. I received another bill on Friday for services from June of last year - well I tell you what, I've never received a bill for these services until now, and they had the nerve to charge me a late fee. It makes me wonder if they are really doing so poorly that they have to send bills years late to cash out on late fees? Do they need the extra $10 that desperately? I have requested a copy of the invoice number and date of the last invoice sent to me and we will see what they say. Overall, the service I received at the old location was good. The new location, I was disappointed, My bill says that I am no longer welcome back, for not paying the bill, that they didn't send me until a full year had passed. Unbelievable. RUN!

This is the finest family owned Naturopathic physicians office I have ever experienced…read more Caring doctors and a dog friendly office. The staff does everything they could possibly do to care for and treat patients from blood testing to doctor prescribed treatment programs specifically designed for each and every individual who enters the facility. It was established and grounded in Mill Creek, WA for the first twelve years. During the pandemic served the public relentlessly and expanded into a second office in Kalispell, MT and opened a new wellness center in South Everett and continues to grow with physicians , medical massage therapy and specifically trained professionals in Integrative Care, including referrals to chiropractic and acupuncture as part of an extensive team. I have been helped by Dr. Young, Dr. Morlan and Dr. Fitzpatrick as well as extra work done last summer by the newest doctor, Elizabeth Day. Thank you, Purity Health.